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Public Tickets

Ron Are there size limitation for wpDatatablesClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 7:53am   2 Most recent comment from Aleksandar Vuković:Hello RonThank you for your interest in our plugin.A table this big would have to be a server-side table, so either imported through the plugin, or imported directly in the database, and pulled using ... Cliff Blade ConfigurationClosed   Amelia   Updated March 29, 2021 at 7:27am   2 Most recent comment from Aleksandar Vuković:Hello CliffThank you for your purchase.At the moment, Amelia doesn't have such capabilities. The only thing you can do is add a mandatory Text custom field, where your customers would need to add ... Rogier van der Heide Switch to German LanguageClosed   Amelia   Updated March 26, 2021 at 10:02pm   6 Most recent comment from [deleted]:Hi, Rogier!1. I already responded to the other ticket you have regarding the license upgrade, so if you don't mind, I won't duplicate this information.2. Please follow these instructions: - ... Katie getting double notifications when cancelling appointmentClosed   Amelia   Updated March 26, 2021 at 6:50pm   6 Most recent comment from [deleted]:Hi, Katie!Thank you for the credentials.Please open Amelia Settings -> Integrations -> Outlook calendar, and disable the "Add Event's Attendees" slider:That will switch off the invitations.Please ... Arie Abaud Google Time sync is offClosed   Amelia   Updated March 26, 2021 at 3:18pm   4 Most recent comment from [deleted]:Thank you for letting me know Arie!I appreciate it; if you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Ross Hutchinson Event with appointment bookingClosed   Amelia   Updated March 26, 2021 at 1:09pm   2 Most recent comment from Aleksandar Vuković:Hello RossYou will most likely need to create a service that lasts 30 minutes.To do that, make sure the Default Time Slot Step in Amelia's Settings is a number with which 30 can be divided by (5, ... Dennis van den Berg Mac height list of itemsClosed   Amelia   Updated March 26, 2021 at 12:18pm   2 Most recent comment from Aleksandar Vuković:Hello MatyasThis can only be achieved with some custom CSS, and it's not included in the plugin's settings. This would fall under custom work, and support only refers to advice. Dan Leary Monthly membership fee, but unlimited booking for datesClosed   Amelia   Updated March 26, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello DanThank you for your purchase.This cannot be done with the Basic license, that you currently have. In Pro and Developer licenses, there's a new feature - Packages. You can set "Period ava ... Rogier van der Heide upgradeClosed   Amelia   Updated March 26, 2021 at 11:56am   2 Most recent comment from [deleted]:Hi, Rogier!Thank you for your inquiry.Yes, if you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were usi ... Morgan Coding CustomizationClosed   Amelia   Updated March 26, 2021 at 11:24am   2 Most recent comment from [deleted]:Hi, Morgan!Thank you for choosing Amelia.What can be done from our side to achieve that: you can use the Company's name instead of your real name since you're the only Employee. Also, we can ... Larissa De la torre URGENTClosed Pre-purchase questions for Amelia   Updated March 26, 2021 at 11:16am   2 Most recent comment from [deleted]:Hi, Larissa!Thank you for your inquiry.Unfortunately, this logic can't be changed at the moment: only the additional number of people can be shown. However, you can change the string "Add more pe ... ed houston the hourglass to load appt. booking just spinsClosed   Amelia   Updated March 26, 2021 at 11:06am   4 Most recent comment from Aleksandar Vuković:Thank you, Ed, for letting us know that you were able to resolve the issue.Sarah, these issues usually happen if you failed to create a category, a service or an employee. If you have all those create ... Chad Barretta Table conditional format lowest valueClosed   wpDataTables   Updated March 26, 2021 at 10:27am   4 Most recent comment from Aleksandar Vuković:Me too, Chad, it would be a cool feature.Thanks for submitting the suggestion! Tim Booking twice weekly appointments on a monthly basisClosed   Amelia   Updated March 26, 2021 at 10:18am   2 Most recent comment from [deleted]:Hi Tim,thank you for reaching out to us!I think this combination was not inquired about yet, Tim; thank you for trying to find a similar ticket.Unfortunately, at the moment, Amelia doesn't have a ... James Upgrade CostClosed   Amelia   Updated March 26, 2021 at 10:09am   2 Most recent comment from [deleted]:Hi James,thank you for reaching out to us!Refund was issued in the amount of 18.56 (you have been using Basic for 249 days, so we could refund only 116 days left) to the Pro license; Basic license s ...