As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Massimiliano Meschia ServicesClosed   Amelia   Updated May 5, 2021 at 8:01am   2 Most recent comment from Aleksandar Vuković:Hello MassimilianoThank you for your purchase.Of course, this can be configured. When you configure minimum and maximum capacity for the service, you also need to enable "Allow booking below minimum c ... Thomas Wegerer period booking in advanceClosed   Amelia   Updated May 5, 2021 at 7:50am   3 Most recent comment from Thomas Wegerer:Hi Ivana,thx a lot! I didnt check that there is an extra settings for the service itself!cheers,ToM Chuck Anderson Multi CurrencyClosed   Amelia   Updated May 5, 2021 at 7:32am   6 Most recent comment from [deleted]:Hi Chuck,thank you for reaching outI apologize for the later response, due to the Easter holidays we've had.For events, once you click on one of the event booking notifications you will see four ... Lynsey McGee Dates and times for events glitchClosed   Amelia   Updated May 5, 2021 at 7:22am   5 Most recent comment from [deleted]:Hi Lynsey,thank you for the kind reply; I apologize for the later response, due to the Easter holidays we've had.Please make sure cache is deleted, and that you have deactivated and activated A ... Bridget Lawless Can I add an A-Z responsive barClosed Pre-purchase questions for wpDataTables   Updated May 5, 2021 at 7:08am   2 Most recent comment from Aleksandar Vuković:Hello BridgetThank you for your interest in our plugin.Unfortunately, there's no alphabet bar available in the plugin.The global search searches for all entries in the table, but you can use col ... Daniel Aengenheyster Booking per TableClosed   Amelia   Updated May 5, 2021 at 6:33am   2 Most recent comment from Aleksandar Vuković:Hello DanielIf your services have min capacity 1, and max capacity 4, to close the appointment as soon as one party books (1, 2, 3 or 4 people during one booking), you need to disable "Allow booking a ... Matthew Gerrish Heavy css filesClosed   Amelia   Updated May 19, 2021 at 11:35am   8 Most recent comment from Aleksandar Vuković:Hi again Matthew.Our developers would like to dive deeper into the slow loading of Amelia, but they would need several environments where this happens. Can you clone your website? If yes - I'll ... Begoña Arroyo Olaizola CalendarClosed   Amelia   Updated May 5, 2021 at 6:30am   14 Most recent comment from [deleted]:Hi Begoña,thank you for letting me know; I apologize for the later response, due to the Easter holidays we've had.I'm glad to hear it works, however, you should not have lost any data. Ple ... Clarissa Multi CurrencyClosed Pre-purchase questions for Amelia   Updated May 5, 2021 at 6:22am   2 Most recent comment from [deleted]:Hi Clarissa,thank you for taking interest in Amelia, and for reaching out to us! I apologize for the later response, due to the Easter holidays we've had.Amelia doesn't have multi currency, ... Rolando Rodriguez eMail placeholderClosed   Amelia   Updated May 4, 2021 at 11:46pm   5 Most recent comment from Rolando Rodriguez:Hi Liza,Awesome !! Thank you very much !!Cheers,Rolando. capkeltiek Calendar displayClosed   Amelia   Updated May 4, 2021 at 8:42pm   4 Most recent comment from [deleted]:Good day!I'm sorry for the delayed response, it was a National holiday in our country.I tested the Calendar view on my site, and I'm afraid that's how it's meant to be: there shoul ... David Fox- Customize Success MessageClosed   Amelia   Updated May 4, 2021 at 8:33pm   2 Most recent comment from [deleted]:Hi, David!Sorry for the delayed response, it was a National holiday in our country.To change the strings on the Trophy page ("Congratulations" and "Thank you! Your booking is completed."), you can sim ... Fernando Coello New featureClosed   Amelia   Updated May 4, 2021 at 8:17pm   2 Most recent comment from [deleted]:Hi, Fernando!Sorry for the delayed response, it was a National holiday in our country.At the moment we have a feature that allows exporting data to a CSV file. We will add more options to it including ... Carlosclouthier Amelia shows no servicesClosed   Amelia   Updated May 4, 2021 at 7:38pm   4 Most recent comment from [deleted]:I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards.  Matt Amelia SMS NotificationsClosed   Amelia   Updated May 2, 2021 at 10:08pm   4 Most recent comment from [deleted]:Hi, Matt!Sorry for the delayed response, it's a National holiday in our country.To be honest, I have to consult with our developers, because we didn't face such a scenario before. Usually, t ...