As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Simone Chiapparini Limiting the number of bookings per personClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 3:14pm   8 Most recent comment from Miloš Jovanović:Hi Simone,Yes, the package price can be set to 0. That is not a problem, when creating a package just set the discount to 100%, or if all the services are 0, the price will be 0. Joseph Benson Multi-treatment bookingClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 3:05pm   3 Most recent comment from Miloš Jovanović:Hi Joseph,Thanks so much for using AMelia. Yeah, we do not have multiple appointment booking features in one session. It is on our road map, but it is not high on our priority list, so I can not say ... mustapha FunctionalityClosed   Amelia   Updated May 6, 2021 at 3:04pm   2 Most recent comment from Miloš Jovanović:Hi Mustapha,Thank you for your inquiry.Yes, at the moment two locations cannot be signed to the same working period but can be assigned to different periods. We plan to add this option as well but it ... Heather R Zacny Different Labels for Events and ServicesClosed   Amelia   Updated May 6, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi, Heather!I apologize for the delayed response.I'm afraid, at the moment it's possible to have only one set of Labels with current built-in features. You can suggest that as a feature req ... HamidReza WPAmelia some questionsClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 2:20pm   2 Most recent comment from Miloš Jovanović:Hi HamidReza, Thanks so much, for your interest in our plugin. Your account is completely safe because Amelia is a WordPress plugin installed on your website completely and it does not have any commun ... Dan Peres Zoom link, OutlookClosed   Amelia   Updated May 6, 2021 at 2:14pm   4 Most recent comment from [deleted]:Hi, Dan!Sorry for the delayed response, it was a National holiday in our country.1. You should add the %zoom_join_url% placeholder to the Event description in Amelia -> Integrations -> Outlook integ ... Chris Mocock Cache conflictsClosed   Amelia   Updated May 6, 2021 at 1:37pm   4 Most recent comment from [deleted]:You are welcome, Chris. I hope that it will help. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Michael Pilon search criteria above tableClosed   wpDataTables   Updated May 6, 2021 at 1:12pm   4 Most recent comment from Miloš Jovanović:HI Michael,This option is in the main settings of the plugin (attachment) Let me know if this works.Best regards. Mark Wilson Sort url by display valueClosed   wpDataTables   Updated May 6, 2021 at 1:07pm   2 Most recent comment from Miloš Jovanović:Hi Mark,Thank you for your purchase.Sorry to disappoint you but unfortunately URL columns are sorted on the first letter at the moment, not by the title of it.We will try to improve this for some futu ... Sho Remove colour ballClosed   Amelia   Updated May 6, 2021 at 12:48pm   4 Most recent comment from Miloš Jovanović:Hi Sho,Aleksandar is out of the office today.We are glad to hear that this worked.Have a nice day. Joao Pinho Events and AppointmentsClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 12:25pm   6 Most recent comment from [deleted]:Hi, Samuel!I see.To be honest, it's not in our roadmap for the next few updates. We will definitely add more options for assigning Employees, but right now we have so many features that were post ... Leyla musleh Email validation when the customer registersClosed   Amelia   Updated May 6, 2021 at 12:06pm   2 Most recent comment from [deleted]:Hi turistas, There isn't a possibility for email validation (double email fields) in Amelia with its current built-in features, unfortunately. Please check here if there is such request there an ... Jayesh zatakia Formidable Forms + Report builder + Powerful filters + Master Detail TableClosed Pre-purchase questions for wpDataTables   Updated May 6, 2021 at 11:57am   2 Most recent comment from Miloš Jovanović:Hi Jayesh,Thank you for your inquire.1.In order to use Wpdatatables with formidable forms, you will need:- Formidable forms' plugin - wpDataTables plugin - Formidable forms integration with wp ... Carlos Trujillo Trujillo Not registering revenue by employeeClosed   Amelia   Updated May 6, 2021 at 11:37am   2 Most recent comment from Miloš Jovanović:Hi Carlos Trujillo,Thank you for your inquiry.Unfortunately at the moment revenue gained from the Events is not shown on the dashboard. This dashboard is made for appointments only and we plan to work ... marlon sabala Developers docsClosed Pre-purchase questions for Amelia   Updated May 7, 2021 at 1:02pm   10 Most recent comment from [deleted]:Hi again, Marlon! Our developer said that it can be done with webhooks.A webhook in Amelia for Appointments can be created for each one of these actions: booking completed, booking canceled, booking ...