I am trying to test the plugin before we buy but I cannot get it to work when I upload an Excel file. I am able to upload but whenever I do, I get this message:
To add a path to the file, you need to use the full path.
So, you can simply navigate to the file via FTP, right click -> properties, and copy the path. Then, when you add that into wpDataTables, it should pull the file normally.
If you can't resolve the issue, you can provide me FTP access credentials, and a temporary wp-admin user, so I can check it out.
Hi,
I am trying to test the plugin before we buy but I cannot get it to work when I upload an Excel file. I am able to upload but whenever I do, I get this message:
Error
Provided file /mnt/stor08-wc1-ord1/695578/www.baptistnurses.org/web/content/mnt/stor08-wc1-ord1/695578/www.baptistnurses.org/web/content/wp-content/uploads/2021/05/BaptistNurses-05042021.xlsx does not exist!
Here is the video: https://www.screencast.com/t/Jek2XXsgKX
It looks like it is doubling up on the location for some odd reason.
Hi Eder
Thank you for reaching out to us.
To add a path to the file, you need to use the full path.
So, you can simply navigate to the file via FTP, right click -> properties, and copy the path. Then, when you add that into wpDataTables, it should pull the file normally.
If you can't resolve the issue, you can provide me FTP access credentials, and a temporary wp-admin user, so I can check it out.