As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Uwe Effenberger Google CalendarClosed   Amelia   Updated November 30, 2021 at 11:31pm   2 Most recent comment from Aleksandar Vuković:Hey UweSince this is a duplicate ticket, it will be closed, but I believe this issue has been resolved already.If you still have issues, please feel free to respond to the other ticket you have open ... Jason Kleinhenz Cancel SubscriptionClosed   Amelia   Updated November 30, 2021 at 11:22pm   2 Most recent comment from Aleksandar Vuković:Hello JasonPlease log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see the "Canc ... Artyom booking conditionClosed   Amelia   Updated November 30, 2021 at 5:29pm   2 Most recent comment from [deleted]:Hi ArtyomThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  F ... JESSICA DEVEREUX Amelia SettingsClosed   Amelia   Updated November 30, 2021 at 5:26pm   2 Most recent comment from [deleted]:Hi JessicaThank you for reaching out to us. Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ... Shanice Baloe Not Loading, 68 Services Gone?!Closed   Amelia   Updated November 30, 2021 at 4:25pm   2 Most recent comment from [deleted]:Hi ShaniceI can see this is a duplicate ticket so I will be closing this one to avoid confusion.Thank you for understanding. Christian Vhenten just want to download latest versionClosed   Amelia   Updated November 30, 2021 at 4:07pm   2 Most recent comment from [deleted]:Hi Christian Thank you for reaching out to us. Please download the full version from the email you received when you purchased the plugin, if the link no longer works - you also received an email ... TONTALE Do not import buffer time in Google AgendaClosed   Amelia   Updated November 30, 2021 at 2:34pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing Amelia, and for reaching out to us. Amelia is taking care of the buffer time on its own within Amelia. If you have an appointment at 13h for one-hour services but you ... Federica Marrone Booking widget textClosed   Amelia   Updated November 30, 2021 at 2:20pm   2 Most recent comment from Marko Davidović:Hello Federica, Thank you for purchasing Amelia, and for reaching out to us.You can change and customize Bringing anyone with you option through in Amelia/customize.As for the change the button from ... Kazuki maximum numberClosed   Amelia   Updated November 30, 2021 at 2:05pm   2 Most recent comment from Marko Davidović:Hello Kazuki, Thank you for purchasing Amelia, and for reaching out to us. You can do it in two ways: 1. You can create two different services one that will allow five people next Wednesday but 10 on ... Marco Children priceClosed   Amelia   Updated November 30, 2021 at 1:25pm   2 Most recent comment from [deleted]:Hi MarcoThank you for reaching out to us.Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so even though it was planned we had some priority task ... Peter Dickinson Email Notifications with Zoom Link inClosed   Amelia   Updated November 30, 2021 at 1:20pm   5 Most recent comment from [deleted]:Hi PeterThank you for the update, we are glad to hear that If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  David B. No description - WClosed   Amelia   Updated November 30, 2021 at 1:17pm   4 Most recent comment from [deleted]:Hi DavidPlease have a look at our documentation for detailed instructions on how to set up a payment servicehttps://wpamelia.com/configuring-payments/#paypalAnd the Set MetaData and Description field ... Jimbo Clark Donation Based EventsClosed   Amelia   Updated November 30, 2021 at 1:07pm   5 Most recent comment from [deleted]:Hi JimboUnfortunately this cannot be achieved using the plugin's builtin features, there is no such option within the plugin I'm afraid. I'll kindly ask you to add it as a feature sugg ... Gerardo customizationClosed   Amelia   Updated November 30, 2021 at 12:51pm   2 Most recent comment from Marko Davidović:Hello Gerardo, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. But thank you for your suggestion we will forward this to our develo ... Michael i want to build a site like WEWORDClosed   Amelia   Updated November 30, 2021 at 12:28pm   2 Most recent comment from [deleted]:Hi MichaelThank you for reaching out to us.Can you please give us some more details on what you would like to achieve and provide us with some screenshots if possible?Our step by step booking UI is ...