Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Emily Popup or link to single service formClosed   Amelia   Updated November 30, 2020 at 11:05am   2 Most recent comment from [deleted]:Hi Emily, Thank you for your purchase. There isn't such possibility in Amelia, unfortunately, there isn't a possibility to have a different booking form based on URL parameters. You can o ... konrad shorter slotsClosed   Amelia   Updated November 30, 2020 at 10:28am   6 Most recent comment from [deleted]:You are welcome, Konrad. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Sergio Can't download attached file in appointmentClosed   Amelia   Updated November 30, 2020 at 9:21am   2 Most recent comment from [deleted]:Hi Sergio, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. When you click on some attachment in an appointment on the Appointments list, it should ... Chini Julien Les notifications ne fonctionnent pasClosed   Amelia   Updated November 30, 2020 at 8:36am   8 Most recent comment from Aleksandar Vuković:Great news, ChiniThanks for letting me know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Giulio Detti First Use QuestionClosed   Amelia   Updated November 30, 2020 at 7:56am   2 Most recent comment from Aleksandar Vuković:Hello GiulioThank you for your purchase.1. Unfortunately, something like this is not yet possible with the built-in features of the plugin. Our development team will work on it in the future, but at t ... Admin Democratest Email Field verificationClosed   Amelia   Updated November 28, 2020 at 6:19pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.I am afraid it's not available in Amelia at the moment, sorry. Martin Custom Fields AnalysisClosed   Amelia   Updated November 28, 2020 at 12:19am   2 Most recent comment from [deleted]:Hello Martin,Thank you for your message.I am afraid custom fields can't be analysed in the backend, it's just a plain text.You can submit this as a feature request here:https://wpamelia.cnfl ... Clara number of peopleClosed   Amelia   Updated November 27, 2020 at 11:17pm   2 Most recent comment from [deleted]:Hello Clara,Thanks for your message.This information in the WooCommerce Cart and Checkout pages can't be hidden with CSS, unfortunately. Each line is just a paragraph in the Product description ... Tomasz Aleksandrzak Stipe payment typeClosed   Amelia   Updated November 27, 2020 at 10:08pm   2 Most recent comment from [deleted]:Hello Tomasz,The Stripe integration in Amelia works for cards only. There isn't a possibility to use some other payment methods there (which would require redirection to another website/stripe o ... Deborah Bulling set up questionsClosed   Amelia   Updated November 27, 2020 at 4:43pm   15 Most recent comment from Aleksandar Vuković:You're welcome DeborahGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michel Setting questions about amneliaClosed   Amelia   Updated November 27, 2020 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello MichelThank you for your purchase.You can set the default service duration to be 1h, but add an hour-long extra, so when a service is booked, it can be prolonged for another hour.As for overlapp ... Charlie Kew Customer RegistrationClosed   Amelia   Updated November 27, 2020 at 1:01pm   6 Most recent comment from [deleted]:You are welcome, Charlie. Customers' info are pre-filled in the form, yes, when they are logged in to the panel or to WP, but there isn't a possibility for custom fields to be pre-filled - ... Curtis Calendar update issueClosed   Amelia   Updated November 27, 2020 at 12:55pm   4 Most recent comment from [deleted]:Hello Curtis, This is the way how Google sync in Amelia is implemented and working , employee change in Amelia can't update the Google events, and at the moment there isn't anything that c ... Liana Ravek How to make event times half pastClosed   Amelia   Updated November 27, 2020 at 12:34pm   6 Most recent comment from [deleted]:Thank you , Liana. I logged in and as I can see you have the same events twice on these dates in the back-end as well, and this is why they are shown like that on the front-end. Please look at the ... Manon copy eventClosed   Amelia   Updated November 27, 2020 at 11:26am   6 Most recent comment from Aleksandar Vuković:You're welcome, ManonIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.