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Public Tickets

Heather R Zacny Scroll not working when Amelia shortcode is usedClosed   Amelia   Updated June 16, 2021 at 9:34am   4 Most recent comment from [deleted]:You are most welcomeI am glad to hear you managed to resolve the issue.If there is anything else we can assist you with please don't hesitate to open a new ticket we will gladly help.Have a wonde ... Jeffrey Kimel Custom FieldsClosed   Amelia   Updated June 16, 2021 at 9:25am   4 Most recent comment from Aleksandar Vuković:Hi again JeffreyUnfortunately, I don't have any ETA on that.Our developers are currently working on a new Customize feature, so after they're done with that, they will move to other tasks (c ... Ashley Bunting Amelia shortcodeClosed   Amelia   Updated June 16, 2021 at 9:00am   4 Most recent comment from Aleksandar Vuković:Hi again AshleyCustom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in ... Kavoos Stark ​Is there a way that I can approve/cancel the appointments without logging in to my WP on my PC?Closed   Amelia   Updated June 16, 2021 at 8:54am   8 Most recent comment from Aleksandar Vuković:You're welcome, KavoosIf you need any further assistance, please let me know. Tiphaine Favereau Events displayed on calendarClosed   Amelia   Updated June 16, 2021 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello TiphaineThank you for your purchase.You can use the [ameliaevents type=calendar] shortcode.At the moment, there's no way to remove the "upcoming events" list on the right, or below the cale ... Vitaly Svidersky Send the payment method selected in the email notificationClosed   Amelia   Updated June 16, 2021 at 8:46am   4 Most recent comment from Aleksandar Vuković:Hi again VitalyAdding the "payment method" placeholder has already been suggested a few times, so I hope our developers will add it in the near future.As for the confirmations - if the appointment is ... Daniel Laforest Use Case - Possible?Closed   Amelia   Updated June 16, 2021 at 7:58am   2 Most recent comment from [deleted]:Hi Daniel,thank you for reaching out to usFor the events, there are 3 types of recurring setups:- Weekly- Monthly- YearlyFor the daily tours, they can be duplicated.Pricing will be changed in one of ... konrad Calendar sync timesClosed   Amelia   Updated June 15, 2021 at 10:30pm   2 Most recent comment from [deleted]:Hi, Konrad,Sorry for the delayed response.And thank you for choosing Amelia.1. Please make sure that your Time Zone is set to the City format in WP General settings (since UTC format can cause similar ... John ANdersson 3 days or moreClosed   Amelia   Updated June 15, 2021 at 10:02pm   4 Most recent comment from [deleted]:Hi, John,That should not happen. If you assign an Event to an Employee, Employee gets unavailable for further bookings.Could you please provide us with a temporary WP Admin login, so we will be able t ... Manuel Extra for EventClosed   Amelia   Updated June 15, 2021 at 9:41pm   2 Most recent comment from [deleted]:Hi, Manu!Thank you for choosing Amelia.I'm afraid, there's no option to add extras to Events at the moment due to the Events' logic.You can suggest that as a feature request here, or ch ... Alesandra P Liriano Appointment timesClosed   Amelia   Updated June 15, 2021 at 9:32pm   2 Most recent comment from [deleted]:Hi, Alesandra,Thank you for choosing Amelia.I'm afraid, at the moment we don't provide live support, so this platform is the only channel for communication with our team.Please make sure th ... Hannah Streek Payment Processing ErrorClosed   Amelia   Updated June 15, 2021 at 3:31pm   8 Most recent comment from Aleksandar Vuković:Hello HannahIf the test mode works, I cannot help you with the wp-admin credentials alone.I also need you to remove the 2FA from your Stripe account and provide me the log-in credentials for that acco ... Yamil Insaurralde Connecting Amelia custom field with Woocomerce billing fieldClosed   Amelia   Updated June 15, 2021 at 3:19pm   3 Most recent comment from Yamil Insaurralde:Hi IvanaNo worries, no one should work on weekends.That's an awesome advice! I mean, regarding the webhook, could be a workaround too. I'll check it out and let you know anything, could be r ... Mara Maximum bookings per dayClosed   Amelia   Updated June 15, 2021 at 2:55pm   2 Most recent comment from Aleksandar Vuković:Hello MaraI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The maximum number of appointments per day is defined by a comb ... Yuliana NotificationsClosed   Amelia   Updated June 15, 2021 at 1:21pm   4 Most recent comment from [deleted]:Hi, Yuliana!Sorry for the delayed response.I'm afraid, at the moment we have no option to collect this information automatically through the booking form.Customers can add their birthdays throug ...