Public Tickets
Matthew Bambrick
PackageClosed
Amelia
Updated August 13, 2021 at 11:46pm
6
Most recent comment from [deleted]:Matthew,Thank you for sharing with us.We didn't test this solution before, but theoretically, it should work fine. The only thing that won't work is the payment status in Amelia for addition ...
Laura
New timesClosed
Amelia
Updated August 13, 2021 at 5:57pm
2
Most recent comment from [deleted]:Hi, Laura,Thank you for choosing Amelia.Please make sure that the WP time zone is set to the City and not to the UTC format.Also, please provide us with screenshots of your Emloyee's working hou ...
Howard Weng
Is it possible to set amelia manager to see only specific lcation?Closed
Amelia
Updated August 13, 2021 at 5:28pm
4
Most recent comment from [deleted]:Howard,Unfortunately, it's not that easy.One of our users wanted to limit Manager's access to Categories, and that's what one of our partners responded to him: "After gathering all the ...
Virginie Valade
making appointmentClosed
Amelia
Updated August 13, 2021 at 4:41pm
2
Most recent comment from [deleted]:Hi, Virginie,Thank you for choosing Amelia.You can achieve that by setting the Minimum time required before booking to 6 months (it's the highest number available) and the Period available for ...
Taewoo No
language settingClosed
Amelia
Updated August 13, 2021 at 4:37pm
2
Most recent comment from [deleted]:Hi, Taewoo,Thank you for choosing Amelia.By default, Amelia adjusts to the WP Language on the back-end.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share th ...
marilyn deguire
Terms and conditionsClosed
Amelia
Updated August 13, 2021 at 1:59pm
2
Most recent comment from [deleted]:Hi Marilyn!Thank you for reaching out to usSure!To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:
Then, you need to add a mandatory check-box custom fi ...
Agence15zen Galoyer
"Packages"Closed
Amelia
Updated August 13, 2021 at 10:39am
4
Most recent comment from [deleted]:Hi, Agence15zen,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Marco Bevilacqua
Customer Email not mandatory anymoreClosed
Amelia
Updated August 13, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Marco,thank you for reaching out to usPlease go to Amelia > Settings > Roles > Customer > and turn on Check for existing email when booking, so that clients cannot reuse an email.
Miguel Gisbert
Unable to activate the pluginClosed
Amelia
Updated August 13, 2021 at 9:57am
4
Most recent comment from [deleted]:Hi, Miguel,I'm glad that you fixed the issue.Please feel free to contact us if you have any other questions.Best Regards.
Viktor Callemin
schedulingClosed
Amelia
Updated August 13, 2021 at 9:52am
8
Most recent comment from [deleted]:Viktor,Thank you for letting us know.I created a test Employee and assigned these Services to this Employee, and they became available on the front-end:Therefore, I assume, the issue is coming from so ...
Mohamed Rashad
Notifications are all EmptyClosed
Amelia
Updated August 13, 2021 at 9:45am
2
Most recent comment from [deleted]:Hi Mohammed,thank you for reaching out to usYes, we are facing a conflict with Grammarly as shown in the error; please disable it while editing notifications.We are aware of the issue and working on a ...
Niall McKee
Appointments not appearing in AmeliaClosed
Amelia
Updated August 13, 2021 at 9:39am
20
Most recent comment from [deleted]:Hi Niall,I am not sure how I missed your message, I am so sorry - honestly whichever way works for you better!Just delete the access once I let you know I'm [email protected]
Kibwe Williamson
amelia Manager can't get into websiteClosed
Amelia
Updated August 13, 2021 at 9:05am
16
Most recent comment from [deleted]:Kibwe,
It worked, thank you.
I was able to see all the Appointments as a Manager and also book new ones:
Could you please try to clear the browser cache and try to log in as a Manager again? If that ...
James Taylor
Default time slot vs Service DurationClosed
Amelia
Updated August 13, 2021 at 8:57am
4
Most recent comment from [deleted]:Hi, James,If you want to display only Packages from a particular group on the page, you should add all the Services that are included in these Packaged to the same Category and use the shortcode [am ...
Dani
Packages - set time between appointmentsClosed
Amelia
Updated August 12, 2021 at 11:51pm
2
Most recent comment from [deleted]:Hi, Dani,Thank you for choosing Amelia.The only way to achieve that at the moment is to set the second Service available for booking in 4+weeks only. Thus, when a Customer books appointments, he/she ...