Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Wild Olive Company search by locationClosed   Amelia   Updated November 25, 2020 at 4:39pm   4 Most recent comment from [deleted]:Hi there, Unfortunately, that can't be achieved in the Search view of Amelia , the views can't be customized. You can check if the step by step booking view would be more suitable for your ... Al Amelia not loadingClosed   Amelia   Updated November 25, 2020 at 4:34pm   4 Most recent comment from [deleted]:Hi Al,Glad to see you managed to find the a solution to the issue you had, thank you for letting us know. You can  find all of the shortcodes for Amelia that you can use on your pages here. If you ... Koch Payment methodClosed   Amelia   Updated November 25, 2020 at 2:22pm   4 Most recent comment from Aleksandar Vuković:Thanks for letting us know the issue is resolved Koch.When using Stripe or PayPal through Amelia, the most important thing to mention is that Amelia only connects your existing account, and there are ... Gary IntegrationClosed   Amelia   Updated November 25, 2020 at 1:34pm   2 Most recent comment from [deleted]:Hello Gary, We don't have such integration planned for now for Amelia, you can suggest it as a feature request here. Customers can provide additional information directly in Amelia, using Custo ... Patrick McCormick Pre-scheduling and user changesClosed   Amelia   Updated November 25, 2020 at 12:26pm   2 Most recent comment from [deleted]:Hello Patrick, There isn't a possibility for sending URLs to users with some customer/appointment parameter in them with Amelia's built-in features. You can check out the front-end Customer ... Samuel add new employeeClosed   Amelia   Updated November 25, 2020 at 10:41am   4 Most recent comment from [deleted]:Hi Samuel,You need to remove the tags to get the CSS, I sent you HTML code, so this is why you have the errors there. So, the CSS should be:  .el-form-item.am-select-employee-option {display:none;} Roshan Sujeebun how to duplicate an existing appointmentClosed   Amelia   Updated November 25, 2020 at 9:40am   7 Most recent comment from Roshan Sujeebun:Hi DenThank you so much for this update.Thank you & kind regardsRoshan  Davide Not in officeClosed   Amelia   Updated November 24, 2020 at 11:32pm   2 Most recent comment from [deleted]:Hello Davide,Thanks for your message.You can only use a special day feature in Amelia to hid certain hours.In terms of communication this to your customers, I am afraid you would need to put a notice ... Callie Wordpress multisiteClosed   Amelia   Updated November 24, 2020 at 10:36pm   2 Most recent comment from [deleted]:Hello Callie,Thanks for your message.Yes, our plugin is compatible for using in a multisite environment. Each site will have separate settings and back-end pages for our plugin.You should have a separ ... Leanne Bird Email notificationsClosed   Amelia   Updated November 24, 2020 at 10:26pm   2 Most recent comment from [deleted]:Hello Leanne,Thanks for your message.Since the emails are often flagged as spam/junk. You can try with one of the other options, please check out the notification settings instructions here.  Brandon Stone Change Calendar ViewClosed   Amelia   Updated November 24, 2020 at 10:13pm   2 Most recent comment from [deleted]:Hello Brandon,Thanks for your message.The only available calendar views that we have can be found on our demo sites  https://wpamelia.com/demos/ There is no option to change the design of them at th ... JUN attendees custom fields LOSTClosed   Amelia   Updated November 24, 2020 at 4:59pm   13 Most recent comment from [deleted]:Thank you, JUN. The custom fields answers are saved in the database, they are just not showing up in the back-end, unfortunately. And this happens when all of the events are over so the custom fields ... Mohamed Amelia payment configuration ( for akomdelivery.com)Closed   Amelia   Updated November 24, 2020 at 2:17pm   4 Most recent comment from [deleted]:Hi Mohamed, The PayPal error messages is this one :  {"name":"AUTHENTICATION_FAILURE","message":"Authentication failed due to invalid authentication credentials or a missing Authorization header."," ... Wild Olive Company eventsClosed   Amelia   Updated November 24, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hello Wild Olive Company, Thank you for your purchase. Could you please tell me have you configured the events per our instructions and added the [ameliaevents] shortcode to one of the pages on yo ... Gillian Brennan Amelia - customer appointmentsClosed   Amelia   Updated November 24, 2020 at 12:57pm   4 Most recent comment from [deleted]:You are welcome, Gillian.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.