As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Clayton Lochman Package Booking BackendClosed   Amelia   Updated December 4, 2021 at 4:19pm   16 Most recent comment from Aleksandar Vuković:Hi gain MattUnfortunately, I don't have an ETA on that. Our developers do have it planned for Q1, 2022, but I can't say exactly when it will be complete.It could be sooner, but it shouldn&# ... Amin Talab Remove Outlook Calendar Busy SlotsClosed   Amelia   Updated December 4, 2021 at 11:34am   4 Most recent comment from Aleksandar Vuković:Hello AminSorry for the late response.When referring to an "event" while talking about Outlook or Google calendar, the event is coming from those calendars. If there's an event in Outlook calenda ... Henriette Update activation codeClosed   Amelia   Updated December 3, 2021 at 8:18pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Reinhard Lamp dashboard and eventsClosed   Amelia   Updated December 3, 2021 at 7:01pm   4 Most recent comment from [deleted]:Hi ReinhardI wish I could be more helpful but currently there are no such builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our ... Giulio Detti Timeframe serviceClosed   Amelia   Updated December 3, 2021 at 6:31pm   2 Most recent comment from [deleted]:Hi GiulioThank you for reaching out to us.The settings on the screenshots are from the global company work hours. Since you need to have employees assigned to your services - they are the ones who are ... Ron Poppen Customers phone number doesn't showClosed   Amelia   Updated December 3, 2021 at 6:09pm   4 Most recent comment from [deleted]:Hi Ron Please check if you see a Make a Suggestion button on the right side of the screen, you might need to scroll the screen horizontally if you don't see it straight away Do let me know if yo ... Cristian Employee adding reservationsClosed   Amelia   Updated December 3, 2021 at 5:53pm   2 Most recent comment from [deleted]:Hi CristianThe reason these are pre filled is because you most likely have Check For Existing Email option active in Amelia > Setting > Roles > Customer That is normal behavioral when you are logged i ... Ryan Automated qr code emailClosed   Amelia   Updated December 3, 2021 at 1:58pm   2 Most recent comment from Stanislav Snagovskiy:Hi, Ryan, Thank you for your inquiry. Unfortunately, at the moment there's no such a built-in feature in Amelia. We plan to include QR codes in future updates of Amelia. Basically, there are no t ... Pesce Comunica variable productsClosed   Amelia   Updated December 3, 2021 at 1:54pm   6 Most recent comment from Aleksandar Vuković:That's OK, Paola, it's just a note julian Sending notification to 2 emailsClosed   Amelia   Updated December 3, 2021 at 1:42pm   4 Most recent comment from Marko Davidović:Hello Julian, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Eugenio Taxes at checkoutClosed   Amelia   Updated December 3, 2021 at 12:49pm   2 Most recent comment from Marko Davidović:Hello Eugenio, Thank you for purchasing Amelia, and for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Molli ... Danilo Change domani issueClosed   Amelia   Updated December 3, 2021 at 12:45pm   2 Most recent comment from Marko Davidović:Hello Danilo, Thank you for purchasing Amelia, and for reaching out to us. Amelia can't be activated through the store, but from the website where you install it on.When you install Amelia on a ... Philipp Herrmann Configuration problemsClosed   Amelia   Updated December 3, 2021 at 11:41am   2 Most recent comment from Marko Davidović:Hello Philipp, Thank you for purchasing Amelia, and for reaching out to us. Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any ... Reinhard Lamp Event booking informationClosed   Amelia   Updated December 3, 2021 at 11:25am   2 Most recent comment from Stanislav Snagovskiy:Dear Reinhard, Thank you for contacting us. Сould you provide me more information, screenshots about this issue so that I can help you.  Reinhard Lamp Performance Issue with Amelia event viewClosed   Amelia   Updated December 3, 2021 at 11:24am   2 Most recent comment from Stanislav Snagovskiy:Dear, Reinhard, I’m so sorry to hear you experiencing some troubles, I’m here to help. message: "SQLSTATE[42000] [1203] User o4953747 already has more than 'max_user_connections' active ...