Public Tickets
Arne De Belser
How long before a pending payment slot is opened again.Closed
Amelia
Updated September 9, 2021 at 3:33pm
2
Most recent comment from [deleted]:Hi Arne!Thank you for reaching out to us.It should be automatic; please tell me, when they are in this unfinished state, on the payment page but not paying, does the booking show in Amelia > Appointme ...
Lovis Kauf
Appointment DurationClosed
Amelia
Updated September 9, 2021 at 3:16pm
2
Most recent comment from [deleted]:Hi Lovis,thank you for reaching out to usYou can change this by going to Amelia > Settings > General Settings, and change Time Slot Step to 45 minutes.
Sebastien
OpenstreetmapClosed
Amelia
Updated September 9, 2021 at 2:13pm
2
Most recent comment from [deleted]:Hi Sebastien,thank you for reaching out to usWe currently only have an integration with Google Maps, I'm afraid; however, I'll kindly ask you to add it as a feature suggestion on this page ...
MusicaLille
PackagesClosed
Amelia
Updated September 9, 2021 at 1:40pm
2
Most recent comment from [deleted]:Hi there,thank you for reaching out to usPackages feature is a part of Pro licence and Developer licence; as per your current purchase code you have attained Basic Lifetime licence, which does not com ...
Alexandru Ene
Rooms management, not LocationsClosed
Amelia
Updated September 9, 2021 at 12:56pm
6
Most recent comment from [deleted]:Alexandru,Haha, it's great to know that someone is so excited about coming features! Now we just have to add it as soon as possible!Best Regards.
Alexandru Ene
Recurring AppointmentsClosed
Amelia
Updated September 9, 2021 at 12:34pm
18
Most recent comment from [deleted]:Alexandru,Sure!Let us know if you need any assistance.Best Regards.
Adam
Allowing employees to add customersClosed
Amelia
Updated September 9, 2021 at 11:42am
6
Most recent comment from [deleted]:Hi again, Numerica,I responded to the ticket that you opened, so I believe there is no need to duplicate the same information here. Looking forward to hearing from you.
LaPetiteImpertinence
Packges/ServicesClosed
Amelia
Updated September 9, 2021 at 11:13am
6
Most recent comment from [deleted]:LaPetiteImpertinence,Sorry for the miasunderstanding.My colleague will proceed with the upgrade now.I will get back to you as soon as possible.Best Regards.
Nick
Activate plugin failsClosed
Amelia
Updated September 9, 2021 at 7:02am
6
Most recent comment from [deleted]:Sure, Nick; please do contact back if neededIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Pascal
Changing .ics file's nameClosed
Amelia
Updated September 8, 2021 at 11:21pm
2
Most recent comment from [deleted]:Hi, Pascal,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change ICS files.This feature is on our to-do list for future updates. However, you can speed the pro ...
Magdalena
Search Booking view customizeClosed
Amelia
Updated September 8, 2021 at 5:26pm
2
Most recent comment from [deleted]:Hi, Magda,Thank you for choosing Amelia.1. I'm afraid, this option is not available in the Search view. If you want unavailable days to be crossed out, you should use the catalog or the Step-by- ...
Danilo Gonella
Purchase of consecutive serviceClosed
Amelia
Updated September 8, 2021 at 5:23pm
2
Most recent comment from [deleted]:Hi, Danilo,Thank you for choosing Amelia.I’m afraid it's not possible to set custom duration in Amelia at the moment. Probably it can be achieved with Extras: for example, you can set Service ...
Fabienne Zanette
Required fieldsClosed
Amelia
Updated September 8, 2021 at 5:16pm
2
Most recent comment from [deleted]:Hi, Fabienne,Thank you for choosing Amelia.Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on th ...
Heather R Zacny
Pass through data from AmeliaClosed
Amelia
Updated September 8, 2021 at 4:57pm
2
Most recent comment from [deleted]:Hi, Heather,Thank you for choosing Amelia.How did you configure it the way your Customers are being redirected to the form? You just used a redirect link to the form, or you set it through webhooks?A ...
West Island Recreation
Bringing anyone with you? LimitClosed
Amelia
Updated September 8, 2021 at 1:32pm
3
Most recent comment from [deleted]:Hi there!Thank you for reaching out to usYes, I'm afraid that the bar size reduces with the amount of data displayed; I will make note of this to the developers.If you have any further questions ...