Okay
  Public Ticket #2926089
Amelia Settings
Closed

Comments

  • JESSICA DEVEREUX started the conversation

    Hello.

    Please can you assist me with setting mandatory fields in the general settings?

    I have selected "set phone as a mandatory field" however when filling the booking form the phone number is not mandatory. Please see the attached screen shots. 

    Many thanks in advance,

    Kind regards,

    Jessica 

  • [deleted] replied

    Hi Jessica

    Thank you for reaching out to us.

    Please enable the "Set a phone number as a mandatory field" option in Amelia -> General Settings, and then please make sure that this field is enabled on the Customize page (please select the Step-by-step booking form on the top of the page and then choose Step 4):

    4652229900.png

    After that, clear the site and the browser cache and test the booking form again. Also please provide us with a URL link of the page where the booking form is placed so we can test it on our end as well.

    Looking forward to hearing from you.