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Public Tickets

Eduardo Janairo Amir Richardson Random assignClosed   Amelia   Updated September 23, 2021 at 4:38pm   2 Most recent comment from [deleted]:Hi EduardoThank you for reaching out to us.You can hide the employee drop-down using this custom CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !import ... Brittany setting up an employeeClosed   Amelia   Updated September 23, 2021 at 4:24pm   2 Most recent comment from [deleted]:Hi BrittanyThank you for reaching out to us.If I understand correctly you as the administrator are using this email address for your user account? If you go to your Users tab you will see a list off ... Gabi Google Calendar // ZoomClosed   Amelia   Updated September 23, 2021 at 4:03pm   2 Most recent comment from [deleted]:Hi GabiThank you for reaching out to us.I'm afraid he will have to repeat the entire process you did when you were testing but from his accounts, including the Client ID's and Secret Keys. ... Eric Credit Card Field MissingClosed   Amelia   Updated September 23, 2021 at 12:16pm   2 Most recent comment from [deleted]:Hi EricThank you for reaching out to us.Can you please tell us if you are using the latest version of Amelia (4.2)? Since we can see the same issue on Chrome browser as well this could indicate an ou ... Claudia How do I stop system allowing booking over the amount of sessions client has purchased?Closed   Amelia   Updated September 23, 2021 at 12:06pm   4 Most recent comment from [deleted]:Hi ClaudiaCan you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient ... Patrizia Pradella Upgraded versionClosed   Amelia   Updated September 23, 2021 at 11:48am   2 Most recent comment from Aleksandar Vuković:Hello PatriziaThank you for your purchase.The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin. You ca ... Prabuddh Kumar Hide total PriceClosed   Amelia   Updated September 23, 2021 at 11:41am   6 Most recent comment from [deleted]:Thank you so much it really means a lot to usHere is a token of our appreciation CC03CCAFUse this code to get $10 credit for SMS notifications.Have a wonderful day! Thomas Configuring scheduleClosed   Amelia   Updated September 23, 2021 at 10:59am   3 Most recent comment from [deleted]:Hi ThomasThank you for reaching out to us.To be honest I am not sure I understood your scenario to the fullest, it would be best if you could send us some screenshots or better yet a screen recording ... Thomas “Bringing anyone with you” option-selector?Closed   Amelia   Updated September 23, 2021 at 10:09am   4 Most recent comment from [deleted]:You are most welcome My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if you ha ... Riseria Ferron double bookings togetherClosed   Amelia   Updated September 23, 2021 at 7:58am   4 Most recent comment from Aleksandar Vuković:Hello again RiseriaThat's not how it works. If the default appointment status is set to "Pending", they will all be pending, along with the group appointment:However, if you approve the appointme ... Peter More than one employee sharing same locationClosed   Amelia   Updated September 22, 2021 at 8:46pm   2 Most recent comment from [deleted]:Hi, Peter,Sorry for the delayed response.I'm afraid, at the moment it's not possible with built-in features in Amelia.However, you can use a workaround: you can assign this Service to two E ... Matthew Jordan All Event Data DisappearingClosed   Amelia   Updated September 22, 2021 at 8:18pm   6 Most recent comment from Aleksandar Vuković:That is fantastic news, Ginny!Would you mind telling me what was wrong and what did you do to resolve the issue? Virginie Valade notificationsClosed   Amelia   Updated September 22, 2021 at 7:58pm   4 Most recent comment from [deleted]:Virginie,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Could you please check the version on the WP Plugins ... Martin hult Email Link under accessClosed   Amelia   Updated September 22, 2021 at 2:08pm   2 Most recent comment from [deleted]:Hi Martin Thank you for reaching out to us.You are correct, thank you for pointing this out, this is a bug and we have forwarded this to our developers to fix for the next update.Do let us know if the ... 100% Leiden WooCommerce order commentsClosed   Amelia   Updated September 22, 2021 at 1:11pm   2 Most recent comment from [deleted]:Hi LeidenThank you for reaching out to us.You can use our custom fields to collect information during booking so your employees will be able to see the notes in the appointments details, but unfortun ...