Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Liana Ravek How to make event times half pastClosed   Amelia   Updated November 27, 2020 at 12:34pm   6 Most recent comment from [deleted]:Thank you , Liana. I logged in and as I can see you have the same events twice on these dates in the back-end as well, and this is why they are shown like that on the front-end. Please look at the ... Manon copy eventClosed   Amelia   Updated November 27, 2020 at 11:26am   6 Most recent comment from Aleksandar Vuković:You're welcome, ManonIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aline layoutClosed   Amelia   Updated November 27, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello AlineIssues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and see ... Badr Lamraoui SMS notifications not workingClosed   Amelia   Updated November 27, 2020 at 9:25am   8 Most recent comment from Aleksandar Vuković:That should work, Badr, I don't know what's going on.If you can provide me FTP access credentials, and keep the WP-admin credentials active, I can forward the issue to our developers, for ... Marc Kilian Appointment packagesClosed   Amelia   Updated November 26, 2020 at 11:22pm   4 Most recent comment from [deleted]:Hi Marc,Thanks for your feedback. Have a lovely day. Alexandre advance paymentClosed   Amelia   Updated November 26, 2020 at 8:49pm   2 Most recent comment from [deleted]:Hello Alexandre,Thanks for your message.I am afraid it's not available in Amelia at the moment, sorry. Amanda Employees, Capacity & ImagesClosed   Amelia   Updated November 26, 2020 at 6:16pm   4 Most recent comment from [deleted]:Hello Amanda,Please, can you send us the URL of the page where you have the Amelia booking form, and, if possible, please send screenshots what (where) exactly you need to hide elements, so we ca ... Kayla Boddy Issues with Amelia back end featuresClosed   Amelia   Updated November 26, 2020 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hello KaylaWhen you disable "Show service on site" slider, you should still be able to book it from back-end. See my example:It's hidden from front-end:But still bookable from back-end:Do you hav ... Raul Two employees for one serviceClosed   Amelia   Updated November 26, 2020 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello RaulUnfortunately, you cannot assign two employees to one appointment.If the same two employees will always be working on a service, you could configure Google Calendar integration, and link b ... Rachel Event showing on Frontend is not showing up on the backendClosed   Amelia   Updated November 26, 2020 at 12:59pm   2 Most recent comment from [deleted]:Hello Rachel, Thank you for your purchase.The timezone that you choose in your WordPress general settings applies to Amelia as well, so the timezone that you set there is the timezone for Amelia back ... Pawel Buslowski Manual and recurring booking problemClosed   Amelia   Updated November 26, 2020 at 12:37pm   8 Most recent comment from Aleksandar Vuković:You're welcome, PawelGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jrm57 PaypalClosed   Amelia   Updated November 26, 2020 at 11:51am   6 Most recent comment from [deleted]:Hi Jeremy, We tried your website as well, but it redirects properly to PayPal, no errors occur in the process. I am not sure how exactly to reproduce the issue , so we could see when and why it happ ... Gem Zoom integration passcodeClosed   Amelia   Updated November 26, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello GemThank you for your purchase, and for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Richard England-Lee allowing for time during a serviceClosed   Amelia   Updated November 25, 2020 at 9:02pm   2 Most recent comment from [deleted]:Hello Richard,Thanks for your question.I am afraid there is only an option to specify an extras to prolong a booking, e.g. additional services. Otherwise, the feature you are requesting is not availa ... Tim Max number of people to bring and price stays the sameClosed   Amelia   Updated November 25, 2020 at 7:53pm   2 Most recent comment from [deleted]:Hello Tim,Thanks for your message.I am afraid Amelia doesn't have this facility at the moment. Sorry.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-request ...