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Public Tickets

Steven Grimshaw Choices for Employee then bookClosed   Amelia   Updated June 15, 2021 at 9:49am   13 Most recent comment from [deleted]:Hi Steven,thank you for contacting backI apologize for the later response, as we don't work on weekends.Yes, custom fields have their own placeholders; whenever you add a new custom field a plac ... Mark Long Notifications SettingsClosed   Amelia   Updated June 15, 2021 at 9:37am   2 Most recent comment from Aleksandar Vuković:Hello Mark.Thank you for your purchase.The Mailgun domain is the domain you configured for Mailgun when you signed up. I don't know what it is. It could be starkmedia.io, but it could also be mg ... Arvynn Lleno Double booking issue with AmeliaClosed   Amelia   Updated June 15, 2021 at 9:24am   10 Most recent comment from Aleksandar Vuković:Hello Sherman.Ross resolved the issue through this ticket: https://tmsplugins.ticksy.com/ticket/2489331/If that doesn't help, please open a new ticket, provide as much detail as possible, and we ... Pascal URGENT - Changing main labels displayed while bookingClosed   Amelia   Updated June 15, 2021 at 8:49am   2 Most recent comment from [deleted]:Hi Pascal,thank you for reaching out to usI apologize for the later response, as we don't work on weekends.We are currently amending the translations as we go, since we don't have native spe ... René MultilingualClosed   Amelia   Updated June 14, 2021 at 3:54pm   31 Most recent comment from Aleksandar Vuković:You're welcome, KikiGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gary SMS TicketClosed   Amelia   Updated June 17, 2021 at 9:13am   3 Most recent comment from [deleted]:Hi Gary,I hope that you are wellThe amount has been transferred to [email protected] account.If you have any other questions or concerns feel free to open a new ticket and we will gladly hel ... Kareem Hackett How to change term namesClosed   Amelia   Updated June 14, 2021 at 1:52pm   2 Most recent comment from Aleksandar Vuković:Hello KareemThank you for your purchase.The words can be changed using POEDIT or Loco Translate easily. I suggest installing Loco Translate since it's within WordPress and it has a simple UI. ... Eric ScheduleClosed   Amelia   Updated June 14, 2021 at 1:20pm   3 Most recent comment from Eric:Thank you, those worked perfectly! I am now having a cron job issue, I will submit a new ticket.Thanks for the help!Eric belle Feature requestClosed   Amelia   Updated June 14, 2021 at 12:56pm   2 Most recent comment from [deleted]:Hi BelleThank you for these suggestions, we really appreciate it.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lo ... Saul Fernandez Problems creating schedule for reservationClosed   Amelia   Updated June 14, 2021 at 11:57am   4 Most recent comment from [deleted]:Hi Saul,thank you for the kind replyMy apologies; it's the Time Slot Step, actually.You can find it in Amelia > Settings > General Settings, on the top left corner of the tab.Adjust it to 30 min ... TAFF Catalog View AbbreviationsClosed   Amelia   Updated June 14, 2021 at 9:36am   2 Most recent comment from [deleted]:Hi, TAFF,Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change these abbreviations since they ... TAFF Button Text on Catalog Item HoverClosed   Amelia   Updated June 14, 2021 at 9:28am   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usThe plugin text lines can be changed easily by using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress a ... Grace Yoo customer-panelClosed   Amelia   Updated June 14, 2021 at 9:25am   2 Most recent comment from [deleted]:Hi, Grace!Sorry for the delayed response, we don't work on weekends.Please make sure that you access the Customer panel under a Customer user since by what you described I assume that the user yo ... Adem Change label capaciteitClosed   Amelia   Updated June 14, 2021 at 9:19am   2 Most recent comment from [deleted]:Hi Adem,thank you for reaching out to usI apologize for the later response, as we don't work on weekends.These labels can be easily changed using POEDIT or Loco Translate easily. I suggest inst ... Kate Dempsey TImeslot fullClosed   Amelia   Updated June 14, 2021 at 8:39am   13 Most recent comment from [deleted]:Hi Kate,thank you for the kind reply; firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has tak ...