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Public Tickets

Greta Pais Birthday NotificationsClosed   Amelia   Updated June 7, 2021 at 1:18pm   2 Most recent comment from [deleted]:Hi Greta,thank you for contacting us 🙂With this email, you can congratulate your customer on their birthday. To be able to send this email you need to have filled in the Date of Birth option in th ... Tristan Zimmerman Multi language supportClosed   Amelia   Updated June 8, 2021 at 8:54am   10 Most recent comment from [deleted]:Hi Tristan,I hope that you are wellThis setting needs to be turned on in the Polylang > Settings, for the translation to work: Henrich Hegedus employee booking from packageClosed   Amelia   Updated June 7, 2021 at 12:46pm   2 Most recent comment from [deleted]:Hi Henrich,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.At the moment, only customers can book Package appointments trough the front end and if ... Tamara Kleinstein Pricing and DesignClosed   Amelia   Updated June 7, 2021 at 12:43pm   2 Most recent comment from [deleted]:Hi Tamara,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.Amelia does not have tier pricings and memberships at the moment, unfortunately (we will ... DoQtor Condition Email NotificationClosed   Amelia   Updated June 7, 2021 at 12:28pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to us; I apologize for the later response as we don't work on weekends.If your Virtual is set as a Service, and not connected to a particular location, you can ... Laurence Minimum/Maximum Capacity and Brining Anyone Not Working As DesiredClosed   Amelia   Updated June 7, 2021 at 11:45am   3 Most recent comment from [deleted]:Hi again, Laurence!I'm glad you resolved the issue.Sorry for the confusion, I will forward this information to our developers. Probably it will make more sense if the Capacity settings and the "A ... JESSE LIRA DOS SANTOS Amelia is not creating automatic users in her new updateClosed   Amelia   Updated June 7, 2021 at 11:33am   4 Most recent comment from [deleted]:Hi Jesse,thank you fir contacting back.Maybe you can do this differently if that is what you need.Go to WordPress Settings tab and mark Automatically Make New Users to Customers.Then go to Amelia > Se ... Jacqueline Musson Boerlin Appointment overviewClosed   Amelia   Updated June 7, 2021 at 11:11am   4 Most recent comment from [deleted]:Hi Jacqueline,thank you for contacting back; I apologize for the later response as we don't work.Also, seems that the link broke - you can submit your suggestions here Davide Confirm coupon buttonClosed   Amelia   Updated June 7, 2021 at 10:23am   7 Most recent comment from [deleted]:Hi Davide, thank you!I will forward this one to the developers; I apologize for the later response as we don't work on weekends. Jason Long Long Employee Dashboard TimeZone DynamicClosed   Amelia   Updated June 7, 2021 at 8:36am   2 Most recent comment from [deleted]:Hi, Jason,Sorry for the delayed response, we don't work on weekends.Our developers are already working on this issue. They will add a feature that will allow Employees to see Appointments in thei ... Jason Long Long Editing/Removing tags from the dropdown listClosed   Amelia   Updated June 7, 2021 at 8:29am   9 Most recent comment from [deleted]:Hi, Shannon,Sorry for the delayed response, we don't work on weekends.I found your private ticket and I replied to it.Best Regards.  Andreas Hahm-Gerling delete second date for eventClosed   Amelia   Updated June 7, 2021 at 7:43am   4 Most recent comment from [deleted]:Andreas,I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards. MK Problem with creating a new employeeClosed   Amelia   Updated June 4, 2021 at 11:34pm   7 Most recent comment from [deleted]:Monika,I'm glad I could helpFeel free to contact us if you have any other questions.Best Regards.  Eduard Difference between Basic and ProClosed   Amelia   Updated June 4, 2021 at 10:43pm   2 Most recent comment from [deleted]:Hi, Eduard,Thank you for choosing Amelia.That's correct, there are only two differences between the Basic license and the Pro one: number of domains and the Packages of Services feature. Package ... Alexandra Amelia Price not showingClosed   Amelia   Updated June 4, 2021 at 10:40pm   2 Most recent comment from [deleted]:Hi, Alexandra!Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a reply to this ticket, just make sure you use ...