Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Jennifer Holm Payments will not go throughClosed   Amelia   Updated November 24, 2020 at 11:31am   2 Most recent comment from [deleted]:Hello Jennifer,  Please check the Client ID and Secret you provided for PayPal and the keys added for Stripe, if they are correct, and check if you provided the correct credentials for the enabl ... Giovanni Modifica CSSClosed   Amelia   Updated November 24, 2020 at 11:19am   2 Most recent comment from Aleksandar Vuković:Hello GiovanniCan you please provide me a link to the page, so I can inspect this, and see what custom CSS you can use to increase the font? Jonathan Waters ModificationsClosed   Amelia   Updated November 24, 2020 at 10:07am   4 Most recent comment from [deleted]:Hi Jonathan,  You mentioned using the Catalog view, so this was CSS for that view, for the Extra information part.  If you use the step by step booking view, or you want to hide the Duration info  ... Mari Pfeiffer Employees can't always see their Events in AmeliaClosed   Amelia   Updated November 23, 2020 at 11:03pm   5 Most recent comment from [deleted]:Hi Mari,No worries at all, my tech team is helping me with such a detailed replies. I wanted to confirm whether you still have any issues? Sunna Einarsdóttir TranslationClosed   Amelia   Updated November 23, 2020 at 10:57pm   4 Most recent comment from Aleksandar Vuković:Awesome SunnaThanks in advance!  Jessy Google calendar issueClosed   Amelia   Updated November 23, 2020 at 7:56pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the tim ... Mike Recurring custom fieldsClosed   Amelia   Updated November 23, 2020 at 5:40pm   6 Most recent comment from [deleted]:We haven't had planned to change this for now, as this wasn't requested by our users so far, but I will add it to our feature requests list, so it can be considered for implementation in t ... Sebastian time slotsClosed   Amelia   Updated November 23, 2020 at 5:36pm   4 Most recent comment from [deleted]:You are welcome, Sebastian. Glad to see that.There isn't a possibility of booking two different services with the same employee at the same time in Amelia with its current features. Only one serv ... Muqtasid Javaid Khokhar Plugin Loading problem.Closed   Amelia   Updated November 23, 2020 at 5:08pm   2 Most recent comment from [deleted]:Hello Muqtasid Javaid Khokhar,Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category ... Adriano How can I receive support?Closed   Amelia   Updated November 23, 2020 at 4:48pm   3 Most recent comment from [deleted]:Hello Adriano,I responded to your ticket earlier today, so please check it out. Apologies for replying a bit later, but please note that we don't work on weekends, like I mentioned in the other ... Justin Michael Biggers Feature requestsClosed   Amelia   Updated November 23, 2020 at 2:09pm   2 Most recent comment from [deleted]:Hello Justin,Thanks for your message.Can you please elaborate, e.g. provide a screenshot where you need to put the URL link?I am afraid Amelia doesn't have such feature at the moment but you can ... Mr Peter Gosling Special days date orderClosed   Amelia   Updated November 23, 2020 at 1:59pm   2 Most recent comment from [deleted]:Hi, Unfortunately no, the days are in oder as you have added them, it is not possible to reorder them.  Dylan CustomisationClosed   Amelia   Updated November 23, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hi Dylan,Thank you for your inquiry.Unfortunately Extras are not implemented for Events yet and custom fields cannot affect the total price. We plan to work on more options for Events, and that will i ... Mr Peter Gosling Duplicate special dayClosed   Amelia   Updated November 23, 2020 at 1:02pm   2 Most recent comment from [deleted]:Hello Mr Peter Gosling, There isn't a possibility of duplicating Special days in Amelia with its current features, unfortunately. You can suggest it as a feature request here, and I will add i ... SPKR, Ltd. Working HoursClosed   Amelia   Updated November 23, 2020 at 11:57am   2 Most recent comment from Aleksandar Vuković:Hello thereThank you for your purchase.If you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with the ...