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Public Tickets

Shota Ando WordPress UserClosed   Amelia   Updated June 11, 2021 at 8:45am   2 Most recent comment from Aleksandar Vuković:Hello ShotaThe customer or employee in Amelia can be linked to any user if that user has an "Amelia Customer" or "Amelia Employee" user role - it doesn't have to be the same email address. Katrina E Kindrat Showing CalendarClosed   Amelia   Updated June 11, 2021 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello KatrinaI suppose you're referring to the Events Calendar?If that's true, the calendar fits in the container on the page. If that container is 100% width of the page, the calendar its ... Alexander Support for Facebook BookingClosed   Amelia   Updated June 11, 2021 at 8:20am   2 Most recent comment from Aleksandar Vuković:Hello AlexWe do have Facebook integration planned for the future, but I cannot say when it will be included.Most likely this won't be developed before Q4, 2021. We don't have many requests f ... Daniel Dowling Multiple emails on repeat appointmentsClosed   Amelia   Updated June 11, 2021 at 8:10am   2 Most recent comment from Aleksandar Vuković:Hello DanielYou need to configure the %recurring_appointments_details% placeholder below the email template:When you do that, you can add that placeholder to the appointment email notification, and al ... Charles Gaillard Unable to change TMS profile email addressClosed   Amelia   Updated June 11, 2021 at 6:59am   8 Most recent comment from [deleted]:Hello Temper,thank you for reaching outPlease open up a separate, private ticket so that you can provide me with your old email and new one.Thank you! Mirko renewed outlook integrationClosed   Amelia   Updated June 11, 2021 at 6:44am   16 Most recent comment from Mirko:Working. Domain-Registration here was still running on old domain. Good there was an update, so I had to check this. I would have never found out otherwise. Thanks, Ticket can close Arno Hoffrichter Booking Form Shortcode for specific packageClosed   Amelia   Updated June 10, 2021 at 11:36pm   2 Most recent comment from [deleted]:Hi, Arno,Thank you for choosing Amelia.And for your kind words as well.If you want to display one particular package, then it can be achieved only with the Catalog view and the [ameliacatalog package ... Hannah Streek How to add line to cron?Closed   Amelia   Updated June 10, 2021 at 10:52pm   2 Most recent comment from [deleted]:Hi, Hannah,Thank you for choosing Amelia.Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solution ... Tim Can Amelia do this?Closed   Amelia   Updated June 10, 2021 at 10:09pm   6 Most recent comment from [deleted]:Tim,Hopefully in 6 weeks or so.Best Regards.  Kari Customer cancelling an event - refund?Closed   Amelia   Updated June 10, 2021 at 3:27pm   2 Most recent comment from [deleted]:Hi KariThank you for reaching out to us.There isn't a possibility of automatically refunding customers when the event is cancelled or they cancel their attendance, unfortunately, or conducting re ... DoQtor Redirect Page After BookingClosed   Amelia   Updated June 10, 2021 at 12:04pm   7 Most recent comment from [deleted]:Hi, Ahez,If you enable "WooCommerce" as the payment method, your Checkout page from WooCommerce will show up when your customers book an appointment with Amelia. So, the data from Amelia's bookin ... Shota Ando Customer cancellationClosed   Amelia   Updated June 10, 2021 at 11:47am   6 Most recent comment from [deleted]:Hi Shota,thank you for contacting back!Yes, you are right - the status changes for the appointment in Amelia, but status for the refund needs to be changed on the site of the payment service.Amelia do ... Saad Patel Events back-end sortingClosed   Amelia   Updated June 10, 2021 at 8:53am   2 Most recent comment from [deleted]:Hi, Saad,Thank you for choosing Amelia.If you want to book Events from the back-end, you should add Customers under the Attendees option:If that doesn't help, please provide us with a temporary W ... Jim Multiple servicesClosed   Amelia   Updated June 10, 2021 at 8:50am   2 Most recent comment from [deleted]:Hi Jim,thank you for reaching out to usAmelia will have Event Ticketing in the next period, for different tiers and pricing. Unfortunately, we don't have this just yet.For the 1hr 45mins, you can ... Alex Rescheduling AppointmentsClosed   Amelia   Updated June 10, 2021 at 8:04am   10 Most recent comment from [deleted]:Hi, Alex,Finally, I sorted out all previous tickets and got time to dig into the settings, and it turns out that you magically resolved the issue. If it's a reverse Murphy's Law, then I woul ...