hello, i have a problem with outlook calendar employee synchronization

when a customer book an appointment it shows on the employee calendar perfectly but when an employee has a busy and put it in the outlook calendar it does not remove the ability to book

while in google calendar it works perfectly 

when an employee add a busy day to the calendar the customer could not book 

but when i do the same with outlook customer is still able to book why is that happening

hello i already this that but it does not work at all

thanks in advance

I would also like to jump in on this. We are experiencing the same issue. This is also recent, as it was working up until the beginning of February. We received a report of sync issues on February 5th.

I see you updated the addon on (24.01.2023) - Version 6.1 (and the previous update you made a change to Outlook, though it looks minor...could it have possibly created this issue?...or is it possible Microsoft has made a change?)

But, so far, we see the same problem (and have done the same things...set import to 999, verified keys and secret). No changes except updates.

I solve it y disconnect outlook from the plugin and signing out then signing in to outlook again and connecting and it works however you have to select the hours if you need to book all day  because all day book is still not working but this is not a major issue for us 

Realized that the issue we see, the website owner was showing NO Outlook sign in. I think their Outlook keys are wrong, or they cancelled Outlook services.

I was able to connect to our test account fine.

Glad you got it fixed.