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Public Tickets

Joe Cairns Issues with Plugin Update Details in WordPRressClosed   Amelia   Updated October 25, 2022 at 11:22am   3 Most recent comment from Marko Davidović:Hello Joe,We just got the feedback from our colleagues and they have told us that the changelog for the full version cannot be seen adequately from WordPress because Amelia Lite has the same slug.  O ... Marina The "package" option is not activeClosed   Amelia   Updated October 25, 2022 at 10:31am   2 Most recent comment from Marko Davidović:Hello Marina, Thank you for reaching out to us. If you do not see your packages option please try to reinstal Amelia to this version that we are sending you in the attachment and also we are sending y ... Lukas Google FontClosed   Amelia   Updated October 25, 2022 at 10:27am   2 Most recent comment from Marko Davidović:Hello Lukas, Thank you for reaching out to us.You can use another server by choosing Custom Font in Amelia/Customize section. You don't have to use Google Fonts. You can also download the font p ... Antonio Aragón del Cid Show holidays and days off in the internal calendarClosed   Amelia   Updated October 25, 2022 at 9:45am   2 Most recent comment from Uroš Jovanović:Hello Antonio,Thank you for reaching out to us.Apologies for the additional questions, are you referring to the back-end calendar in Amelia?Looking forward to your reply. Max Bourque Plugin form not updatingClosed   Amelia   Updated October 25, 2022 at 9:07am   6 Most recent comment from Miloš Jovanović:Hi, MaxThanks for reaching out to usI can see that you found everything you need so far,but we will he bere in case if there is anything else we might assist with.Please don't hesitate to reach ... kim sweeney APOINTMENT TIMEClosed   Amelia   Updated October 25, 2022 at 8:30am   2 Most recent comment from Marko Davidović:Hello kim, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Also send the URL of the page wh ... Tyler Yanta Customizing the look of the panelsClosed   Amelia   Updated October 25, 2022 at 8:10am   8 Most recent comment from Aleksandar Vuković:You're welcome, Tyler, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Digna Mielard Improvement tips and questionClosed   Amelia   Updated October 25, 2022 at 7:40am   2 Most recent comment from Marko Davidović:Hello Digna, Thank you for reaching out to us.We are deleted to hear that.1. There is no app but Amelia adjust to phone view. You can see your reservations either on the back end or in employee panel2 ... Christina Anderson Removing buffer timeClosed   Amelia   Updated October 25, 2022 at 7:16am   2 Most recent comment from Marko Davidović:Hello Christina, Thank you for reaching out to us.You can do that easily. Once you hover over the buffer time you will the X on the right side, just click on that and you will turn off the buffer time ... Mat Status Change Bug?Closed   Amelia   Updated October 25, 2022 at 6:43am   14 Most recent comment from Marko Davidović:As I mentioned in the last ticket Matt, I deeply apologize for replying to you on your ticket instead of Chris on his tickets. We are glad to hear that everything is working for all of you now and th ... Kelly Fidei Google calendar integrationClosed   Amelia   Updated October 24, 2022 at 9:59pm   4 Most recent comment from Stanislav Snagovskiy:Dear Kelly, You are welcome, I am glad I could help. I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesi ... Ilse Capacity can be bypassedClosed   Amelia   Updated October 27, 2022 at 10:57am   6 Most recent comment from Stanislav Snagovskiy:Dear Ilse,We tested that, and we can’t reproduce it on our websites.Could I ask you to provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and ... A Lista Digital Change SMS currencyClosed   Amelia   Updated October 24, 2022 at 3:49pm   4 Most recent comment from Uroš Jovanović:Hello, Yes, the recharge has to be done in USD, and there is no option to change the currency of that.Hope this helps you.Please let me know if you have any other questions. Chris Amelia not approving a pending ticketClosed   Amelia   Updated October 24, 2022 at 3:13pm   11 Most recent comment from Uroš Jovanović:Hello Matthew,Thank you for your update. We will respond to the other ticket that you created as soon as possible.Please let us know if you have any other questions. Diana van der Pol copy settingsClosed   Amelia   Updated October 24, 2022 at 1:40pm   5 Most recent comment from Uroš Jovanović:Hello Diana,For that purpose, you could look at this part of my response, where you will only copy the settings in Amelia.If you don't want to use the duplicator, you would need to copy all wp_am ...