Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Maria Manual Booking from a packageClosed   Amelia   Updated November 29, 2021 at 2:11pm   2 Most recent comment from Marko Davidović:Hello Maria, Thank you for purchasing Amelia, and for reaching out to us. You can check and manage purchases of packages in the back-end of Amelia.  You can book appointments in the purchased packag ... Mark Saunders Amelia "not supported"Closed   Amelia   Updated November 29, 2021 at 1:05pm   9 Most recent comment from Aleksandar Vuković:Thank you Mark.It seems that you don't have our Gutenberg blocks on the site:I used the classic editor on this page, and added it without issues:So maybe you could use this before we get to the ... damien 'manager' cannot delete appointment ?Closed   Amelia   Updated November 29, 2021 at 12:55pm   19 Most recent comment from Aleksandar Vuković:Hey JamesWe haven't changed the roles, or their capabilities, but it could be that the role reverted to its default configuration.Can you please check that and let me know? algunning Events - free for members - paid for non membersClosed   Amelia   Updated November 29, 2021 at 12:33pm   12 Most recent comment from Aleksandar Vuković:Thank you for your support! We really appreciate that!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michael Fidelis Booking Addons and TicketsClosed   Amelia   Updated November 29, 2021 at 12:05pm   9 Most recent comment from Aleksandar Vuković:Hello Wendy.Thank you for your feedback, we've added the info that Events can't be used with Packages:You can still use it as a service if I understood what you want to achieve. Packages all ... Al Custom FieldClosed   Amelia   Updated November 29, 2021 at 9:56am   6 Most recent comment from Marko Davidović:Hello Al, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Brian MAJOR URGENT ISSUEClosed   Amelia   Updated November 29, 2021 at 1:57am   1 Most recent comment from Brian:solved Mario Calamita employees on iosClosed   Amelia   Updated November 28, 2021 at 5:14pm   2 Most recent comment from [deleted]:Hi MarioThank you for reaching out to us.Can you please share some screenshots or a screen recording of the issue so we can get a better understanding? Also please send us the login credentials to th ... Daniel Schindlower Added option for admin to be able to make an appointment at any time (outside of the employee’s working hours) Not workingClosed   Amelia   Updated November 28, 2021 at 4:09pm   3 Most recent comment from [deleted]:Hi DanielThank you for letting us know, we are glad to hear thatI'll kindly ask you to add your fetaure suggestions on this page.  Features are pushed up on our "to-do" list when there are a l ... Daisuke Sagano placeholder of payment methodClosed   Amelia   Updated November 28, 2021 at 4:06pm   2 Most recent comment from [deleted]:Hi DaisukeThank you for reaching out to us.At the moment there are no specific placeholders which would indicate payment method used for the booking; it would be beneficial I agree, so I'll kin ... Jon scheduling error maybe time zoneClosed   Amelia   Updated November 28, 2021 at 3:16pm   2 Most recent comment from [deleted]:Hi JonThank you for reaching out to us.an you please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zon ... Justin Upon scheduling appt, customer is notified but staff isn'tClosed   Amelia   Updated November 28, 2021 at 2:41pm   10 Most recent comment from [deleted]:Hi Justin I'm afraid I don't have access to the website any longer can you please whitelist Bosnia & Herzegovina and Serbia so we can have a closer look?On the screenshot you shared I can s ... Cristian Employee allow to add customersClosed   Amelia   Updated November 28, 2021 at 10:48am   2 Most recent comment from [deleted]:Hi CristianThank you for reaching out to us.At the moment, new customers can be added in the backend only, I'm afraid.  This is a widely asked for feature; please check out this page; it was mo ... Jeffrey Integration request between Gamipress and AmeliaClosed   Amelia   Updated November 27, 2021 at 4:09pm   2 Most recent comment from [deleted]:Hi JeffreyThank you for reaching out to us and for sharing your suggestion.Unfortunately we don't have this integration yet but I'll kindly ask you to add it as a feature suggestion on thi ... Marko Tavra Hide employee selection option in catalog viewClosed   Amelia   Updated November 27, 2021 at 12:46pm   4 Most recent comment from [deleted]:I'm glad I could helpIf there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!