As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Henry Zhang One shortcode is not workingClosed   Amelia   Updated June 29, 2023 at 8:12am   3 Most recent comment from Marko Davidović:Hello Henry, Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his ... Dan Kirwan amelia booking pluginClosed   Amelia   Updated June 29, 2023 at 10:01am   18 Most recent comment from Marko Davidović:Hello Dan, We just got the new feedback from our colleagues and we can still not reproduce the error on any device. Can you see if it works on other browsers on your phone? And can you try filling i ... Gerhard Neinert booking customers for eventsClosed   Amelia   Updated June 29, 2023 at 7:39am   5 Most recent comment from Marko Davidović:Hello Gerhard,We are glad to hear that and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Have a nice ... Sandeepa Display step form using do_shortcode functionClosed   Amelia   Updated June 29, 2023 at 7:25am   12 Most recent comment from Marko Davidović:Hello Sandeepa,Once you do that please let us know how it goes then.Looking forward to your reply.  Sandeepa Appointments - time before bookingClosed   Amelia   Updated June 29, 2023 at 7:22am   2 Most recent comment from Marko Davidović:Hello Sandeepa, Thank you for reaching out to us.Individual settings will override the general settings, that is why we have implemented this. If you do not set anything specific in individual setting ... Alvaro Lence Massa ampliar a pro de por vida 3 dominosClosed   Amelia   Updated June 29, 2023 at 7:05am   4 Most recent comment from Marko Davidović:Hello Alvaro,Please try again and purge the cache from your browser. We can see the new updates in our system so the button is there and it is working.Looking forward to your reply.  Gerhard Neinert Step BookingClosed   Amelia   Updated June 29, 2023 at 5:44am   2 Most recent comment from Marko Davidović:Hello Gerhard, I'm afraid that we didn't quite get what and how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all t ... Barad Dediashwili Can't save eventsClosed   Amelia   Updated June 28, 2023 at 3:19pm   11 Most recent comment from Uroš Jovanović:Hello Barad, Thank you very much for that. Here is the $10 SMS notification credit I promised: 0B6BCBE7 Please let me know if you have any other questions. Prateek Biyani Stripe InvoicesClosed   Amelia   Updated June 28, 2023 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello Prateek,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Promsy Célia problem with a line in cartClosed   Amelia   Updated June 28, 2023 at 11:42am   6 Most recent comment from Uroš Jovanović:Hello,For that purpose, you need to change the content of the "Set MetaData and Description" option on the Amelia/Settings/Payments page.The description here will reflect on the cart and checkout page ... Roberto Cannot select ID in popup formClosed   Amelia   Updated June 28, 2023 at 11:33am   12 Most recent comment from Uroš Jovanović:Hello Roberto,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Gerhard Neinert Text changesClosed   Amelia   Updated June 28, 2023 at 11:26am   3 Most recent comment from Uroš Jovanović:Hello Gerhard, Thank you for reaching out to us. Unfortunately, the changes will be overwritten with the new Amelia update.Words can be changed using POEDIT or Loco Translate for example very easi ... S D Time - Pricing for Services on Different TimesClosed   Amelia   Updated June 28, 2023 at 11:20am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.This goes for both Amelia and Trafft as well.For this purpose, you can create multiple employees for each different price and set a specific price for the servic ... Ilyasse Ez-zallaouy Limit number of appointment per employesClosed   Amelia   Updated June 28, 2023 at 10:57am   2 Most recent comment from Uroš Jovanović:Hello Ilyasse,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Chris Limit [ameliaevents] to specific numberClosed   Amelia   Updated June 28, 2023 at 10:41am   4 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for the suggestion, I have passed it on to our management and hope that it will be implemented in the future.Please let me know if you have any other questions.