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Public Tickets

Mona Zoom Link stops working after some timeClosed   Amelia   Updated March 16, 2023 at 4:42pm   27 Most recent comment from Uroš Jovanović:Hello Mona,Glad to hear that. Let me know how it goes. Thomas Strobl Customer panelClosed   Amelia   Updated March 16, 2023 at 3:15pm   14 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you very much for that as well.Please let me know if you have any other questions. Bree troubleshootingClosed   Amelia   Updated March 16, 2023 at 2:40pm   4 Most recent comment from Uroš Jovanović:Hello Bree,Thank you for providing me with the admin credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you h ... Marina Catalog Booking Form 2.0 : display more blockClosed   Amelia   Updated March 16, 2023 at 11:50am   4 Most recent comment from Uroš Jovanović:Hello Marina,Please try the following CSS and let me know if it works or not: .amelia-v2-booking #amelia-container .am-fcil__item {  width: 25% !important;   }Looking forward to your reply. Danny Assigning additional roles to new Amelia CusomerClosed   Amelia   Updated March 16, 2023 at 10:59am   4 Most recent comment from Uroš Jovanović:Hello Danny,Thank you for reaching out to us and for sharing this with us.I will have this forwarded to our developers and this is a public ticket, thus the other users can also see this solution.Ple ... Sheriean Stripe Payment Won't ProcessClosed   Amelia   Updated March 16, 2023 at 10:57am   6 Most recent comment from Uroš Jovanović:Hello Sheriean,I have passed this issue on to our developers and will provide you with an update on this as soon as possible.Thank you for your patience. Marcello Custom fields for eventsClosed   Amelia   Updated March 16, 2023 at 10:52am   4 Most recent comment from Uroš Jovanović:Hello Marcello,I was unable to log into the credentials you provide me with. Can you please provide me with the updated credentials and I will provide you with an update on this?Looking forward to y ... Rodrigo Setting employee work hoursClosed   Amelia   Updated March 16, 2023 at 10:05am   4 Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for that suggestion as well, I will have this passed to our developers and hope that it will be implemented in the future.Please let me know if you have any other questions. G W Get This Message "Sorry, there was an error processing your payment. Please try again later."Closed   Amelia   Updated March 16, 2023 at 9:25am   4 Most recent comment from Uroš Jovanović:Hello Greg,Please check the following article on how to do that.Let me know if you have any other questions. Jamila NotificationsClosed   Amelia   Updated March 16, 2023 at 9:11am   4 Most recent comment from Uroš Jovanović:Hello Jamila,Glad to be able to assist you.Please let me know if you have any other questions. Sebastian Automatically create Amelia Customer user not workingClosed   Amelia   Updated March 15, 2023 at 8:27pm   15 Most recent comment from Aleksandar Vuković:Hey Sebastian.Turns out this will be included in our next update. I know there's one scheduled for next week, but it's a minor update with some fixes, so I hope it will be included in that ... Jason Sutherland customizing the phrase "people"Closed   Amelia   Updated March 15, 2023 at 1:46pm   2 Most recent comment from Uroš Jovanović:Hello Jason, Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. I ... Philipp Multiple special days with different time slots on same day were not shown in service listClosed   Amelia   Updated March 15, 2023 at 1:22pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Philipp, glad I could be of assistance!Let me know if there's anything else I can do to help. divilogy TranslationClosed   Amelia   Updated March 15, 2023 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If you ... FERNANDO CANTÚ ROCHA Zona HorariaClosed   Amelia   Updated March 15, 2023 at 1:13pm   2 Most recent comment from Aleksandar Vuković:Hello Fernando.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apolog ...