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Public Tickets

Nigel Amelia Front-end Employee PanelClosed   Amelia   Updated July 4, 2023 at 11:07am   4 Most recent comment from Uroš Jovanović:Hello Nigel,Really sorry to feel that way. Please let me know if you have any other questions and will assist you with this.Looking forward to hearing from you. Roberto popup form only displays on second clickClosed   Amelia   Updated July 4, 2023 at 10:47am   10 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for that. We will respond to your ticket as soon as possible. Angelo Zargari New services aren't shown on the websiteClosed   Amelia   Updated July 4, 2023 at 10:43am   4 Most recent comment from Uroš Jovanović:Hello Angelo,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Mikhail Difference in timeClosed   Amelia   Updated July 4, 2023 at 10:25am   2 Most recent comment from Uroš Jovanović:Hello Mikhail,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inheri ... Gauthier Webhooks don't workClosed   Amelia   Updated July 4, 2023 at 9:30am   4 Most recent comment from Uroš Jovanović:Hello Gauthier,Thank you for the credentials.I have sent you the latest fixed version of the Amelia plugin via email. Please install it, clear the cache and test it out afterward.Looking forward to yo ... Felipe Step Booking CustomizationClosed   Amelia   Updated July 4, 2023 at 9:19am   4 Most recent comment from Uroš Jovanović:Hello Sandi,Glad to be able to assist you.Please let me know if you have any other questions. Vicky - Lyn Keet Adding customer from employee panelClosed   Amelia   Updated July 4, 2023 at 9:06am   13 Most recent comment from Aleksandar Vuković:Hi again Vicky.When I log in as this employee, I see no issues adding an appointment through the Employee Panel:The reason why this employee is not able to create any appointments from the back-end is ... Vykintas Fixed time slots and bufferingClosed   Amelia   Updated July 4, 2023 at 9:05am   2 Most recent comment from Marko Davidović:Hello Vykintas, Thank you for reaching out to us.You do not need this setup. If your service last for 45 minutes and you want to show timeslot on every 45 minutes you just need to set up that your emp ... Jess Harvey Booking _ Time conflictsClosed   Amelia   Updated July 4, 2023 at 8:21am   6 Most recent comment from Uroš Jovanović:Hello Jess,Thank you for the update on this.Unfortunately, that is currently not possible as it is only possible to decrease the size, but it cannot be increased.Hope this helps you.Please let me kno ... CHIA dateClosed   Amelia   Updated July 4, 2023 at 7:45am   3 Most recent comment from Marko Davidović:Hello CHIA, Thank you for reaching out to us.We do not work on weekends so that we have not reply to you sooner.1. Sunday is missing on the calender itself. can you help me to check with it? it only a ... Jaffer Recurring Appointment - Due PaymentClosed   Amelia   Updated July 4, 2023 at 7:24am   12 Most recent comment from Aleksandar Vuković:Hey Jaffer.All issues with deposit payments and WooCommerce have been tested, and they will be included in Amelia 6.4 which should be released within a few days.There are still a few more tasks that n ... Jon Package appointment booking from backendClosed   Amelia   Updated July 4, 2023 at 6:30am   10 Most recent comment from Marko Davidović:Hello Yamil,We are not sure what your issue is exactly and your use case so please can you open your own ticket in regards to that and we will reply to it as soon as it pops-up.We wish you all the bes ... Nigel Multiple appointments during same imeslotClosed   Amelia   Updated July 3, 2023 at 3:53pm   2 Most recent comment from Uroš Jovanović:Hello Nigel,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3405264/ For future ... Janet Webster Buffer timeClosed   Amelia   Updated July 3, 2023 at 2:53pm   4 Most recent comment from Uroš Jovanović:Hello Janet,Thank you for the update on this.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Santiago Amelia event and appointments timesClosed   Amelia   Updated July 3, 2023 at 1:21pm   9 Most recent comment from Uroš Jovanović:Hello Santiago,Glad to be able to assist you.Please let me know if you have any other questions.