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Public Tickets

Oscar Disable paymentsClosed   Amelia   Updated April 28, 2023 at 5:34am   2 Most recent comment from Marko Davidović:Hello Oscar, Thank you for reaching out to us.This is only possible if you set that the price of your service is 0. Only in this case the payment section won't show.If you have any more questions ... Chris Dodsley ShortcodesClosed   Amelia   Updated April 27, 2023 at 12:53pm   7 Most recent comment from Uroš Jovanović:Hello Chris,On the test page that you shared with me, there is no 2.0 booking form, is it on a different page?Looking forward to your reply. Nick Loggie Service by MonthClosed   Amelia   Updated April 27, 2023 at 10:34am   6 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, we are glad to hear that and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We ... Josh Request or workaround - may need refund.Closed   Amelia   Updated April 27, 2023 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello Josh.As mentioned in the previous ticket, we don't have anything similar. With the Custom Fields, you can create a "Text Content" custom field and add an anchor tag like this: Terms & Co ... Lisbel Valdés Rodríguez Profiles - Permissions for servicesClosed   Amelia   Updated April 27, 2023 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hi again Lisbel.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Employees can only see their appointments through the Employee Panel. There's an optio ... Lisbel Valdés Rodríguez Slot not available for replanningClosed   Amelia   Updated April 27, 2023 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello Lisbel.You can't reschedule appointments on top of existing appointments. Amelia doesn't allow appointments to overlap.These are two different appointments, so you can't merge the ... SESE Notification placeholder all custom fields?Closed   Amelia   Updated April 27, 2023 at 9:41am   2 Most recent comment from Marko Davidović:Hello SESE, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You need to add them one at a time.I'll kindly ask you to add it as a feature sugges ... Ivo Müller Label after save are emptyClosed   Amelia   Updated April 27, 2023 at 8:30am   8 Most recent comment from Uroš Jovanović:Hello Ivo,Glad to be able to assist you.Please let me know fi you have any other questions. Alexander Zaostrovsky Is there any functions to get any info from Amelia?Closed   Amelia   Updated April 28, 2023 at 10:37am   5 Most recent comment from Marko Davidović:Hello Alexander,We just got the feedback from our colleagues and they have told us that since you want order id info, you need to contact Wooommerce support so they can help you with that.If you have ... Anjo de Bruijckere payment pending statusClosed   Amelia   Updated April 27, 2023 at 7:13am   9 Most recent comment from Marko Davidović:Hello Anjo, We plan to add tax option in Amelia, possibly even this year. By default, all services are connected to one WooCommerce product, but if you create multiple products you will be able to cho ... Sebastian Klein Amelia Step-by-step BookingClosed   Amelia   Updated April 27, 2023 at 6:33am   10 Most recent comment from Marko Davidović:Hello Sebastian,Everything is working fine you just did not set it up properly. We have found what the issue is. In employee modal you have set that the minimum capacity is 4 and that maximum capacity ... Ian Dickinson time slotClosed   Amelia   Updated April 27, 2023 at 6:17am   2 Most recent comment from Marko Davidović:Hello Ian, Thank you for reaching out to us.When you set the buffer time that is added to duration of your appointment and your appointment is no longer 50 it is 60 because of 10 minutes buffer time.� ... Eduardo Client can't change appointment in panel controlClosed   Amelia   Updated April 27, 2023 at 5:09am   4 Most recent comment from Marko Davidović:Hello Eduardo, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ... Ranjit Change Email flowClosed   Amelia   Updated April 26, 2023 at 3:17pm   2 Most recent comment from Uroš Jovanović:Hello Ranjit,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Jiayin Finance problemClosed   Amelia   Updated April 28, 2023 at 10:33am   10 Most recent comment from Marko Davidović:Hello Jiayin,We just got the feedback from our colleagues and they have told us that the refund has been issued to you.We wish you all the best. Have a nice day.