We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

paragate Shortcodes interferenceClosed   Amelia   Updated July 16, 2018 at 11:25am   2 Most recent comment from [deleted]:Hi, Thank you for your purchase. You can use the Catalog shortcode to show categories. At the moment it is possible to show all or just one category with a single shortcode (more about it you can re ... bumpmedia fatal errorClosed   Amelia   Updated July 16, 2018 at 11:07am   8 Most recent comment from [deleted]:Hi bumpmedia,Our plugin functions in that way that you are connecting employees with locations, not services. So if you assign one service to multiple employees and then, connect employees with differ ... paragate make an event appear on a specific date​Closed   Amelia   Updated July 11, 2018 at 10:13pm   2 Most recent comment from [deleted]:Hi Henrik,Thank you for the purchase.If I understand you correctly you want to set that you customers can book an appointment just for the given dates and not for all dates? You can set that your cus ... dplotkin14 after activating the plugin is emptyClosed   Amelia   Updated July 5, 2018 at 6:57pm   8 Most recent comment from [deleted]:Hi Vova,We have found and fix the issue at your side. We will include this fix in version 1.0.2. I hope that everything is working on your side now. silvia I can't find the button to add the wizard in the booking pageClosed   Amelia   Updated June 29, 2018 at 2:18pm   14 Most recent comment from [deleted]:Hi Silvia,That is a really interesting idea. Could you please post your suggestion here https://wpamelia.cnflx.io/public, so we can track how many people would also like to see this feature. Our fir ...