As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Mikhail WhatsApp message has not been sentClosed   Amelia   Updated June 27, 2023 at 6:11am   7 Most recent comment from Marko Davidović:Hello Mikhail,To be honest, we did not get the chance to take a look, but now we can see everything is working. So the most likely issue was not on our end since this was resolved.If you have any more ... Daniel Badanjak Change employee while booking package slotClosed   Amelia   Updated June 26, 2023 at 9:51pm   6 Most recent comment from Uroš Jovanović:Hello Gauthier,Thank you for reaching back out to us.I will fill in for Stanislav, we will continue or conversation on the following ticket.Looking forward to your reply on it. Dave Challenor Can I use Amelia with a children's softplay centre?Closed   Amelia   Updated June 26, 2023 at 7:36pm   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.For this purpose, I would suggest that you set up an event with different price categories, set up deposit payments, and also create a variety of events ba ... Joas Schurer Set MetaData and Description:Closed   Amelia   Updated June 26, 2023 at 2:12pm   9 Most recent comment from Uroš Jovanović:Hello Joas,Thank you for reaching back out to us and for your patience.Unfortunately, there ar currently no such options with Amelia's built-in features. You can suggest that feature on the foll ... Angelo AppointmentClosed   Amelia   Updated June 26, 2023 at 11:46am   15 Most recent comment from Uroš Jovanović:Hello Angelo,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this ... Ariane Gordijn Google Calendar Sync not workingClosed   Amelia   Updated June 26, 2023 at 11:35am   17 Most recent comment from Aleksandar Vuković:Hi again Ariane.Access Amelia/Notifications and click on the " Show Email Placeholders" button. Then hover over the custom field to see which one is the correct one.Click on the custom field placehold ... Bjorn Payment linkClosed   Amelia   Updated June 26, 2023 at 11:27am   8 Most recent comment from Uroš Jovanović:Hello Bjorn,If you have enabled the payment links for the specific service as well as the Stripe payment method for that specific service, the payment link placeholder will be configured by default.Do ... Kavaitri Form not showing up if not logged inClosed   Amelia   Updated June 26, 2023 at 11:09am   19 Most recent comment from Aleksandar Vuković:Hello again.I'm sending you v6.3.1 with a few fixes implemented: https://we.tl/t-EVptRsoQhKPlease update it using one of the manual update methods from the article below:Updating the plugin to ... Jesse Phouangphet StripeClosed   Amelia   Updated June 26, 2023 at 10:54am   10 Most recent comment from Uroš Jovanović:Hello Bjorn,As yu have created another ticket on this ticket, I will respond to it a soon as possible.Thank you for your patience.Please let me know if you have any other questions. DesignBurst Limited Events not working - cannot create or see events backendClosed   Amelia   Updated June 26, 2023 at 9:17am   12 Most recent comment from Uroš Jovanović:Hello,Thank you for that.I am looking forward to your update on this. Felix Rumah Where are the color changing options? You currently youtuebe tutorials are outdated.Closed   Amelia   Updated June 26, 2023 at 9:05am   2 Most recent comment from Marko Davidović:Hello Felix, Thank you for reaching out to us.We did not move it, you can find everything in customize section same as always. You can choose now between 1.0 and 2.0 booking forms. Just choose the boo ... Felipe Di Gregorio Sendinblue for emailsClosed   Amelia   Updated June 26, 2023 at 9:05am   4 Most recent comment from Uroš Jovanović:Hello Markus,Thank you for sharing that with Felipe, if you have any questions yourself, please create a ticket and we will assist you with it.Looking forward to hearing from you. Tobias Huber Stripe always asking for Credit CardClosed   Amelia   Updated June 26, 2023 at 9:04am   2 Most recent comment from Uroš Jovanović:Hello Tobias,Thank you for reaching out to us.At the moment, this is how the Stripe payment works with Amelia.We have a plan to add the options you named in one of the future updates, but there is no ... PeriPeriCreative Multiple employees per bookingClosed   Amelia   Updated June 26, 2023 at 8:47am   4 Most recent comment from Uroš Jovanović:Hello,Tank you for reaching ack out to us and for your patience.I can confirm that tat will not be implemented in the near future.Please let me know if you have any other questions. Sean Howell Custom pricing for each added customerClosed   Amelia   Updated June 26, 2023 at 8:36am   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ...