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Public Tickets

Esther Cornils delet all test bookings (reset)Closed   Amelia   Updated June 2, 2023 at 9:28am   4 Most recent comment from Aleksandar Vuković:You're welcome, Esther.Please feel free to reach out to us if you have any further questions or concerns! David PayPalClosed   Amelia   Updated June 2, 2023 at 7:24am   4 Most recent comment from Aleksandar Vuković:Oh, OK, David, thanks for pointing that out!I'll make the textual changes in the documentation, but can I ask you for a screenshot, please? I can't validate a live business account without ... Pablo UX problem for the join fieldClosed   Amelia   Updated June 1, 2023 at 6:24pm   7 Most recent comment from Aleksandar Vuković:Hi again Pablo.It's caused by the Bootstrap.js conflict with something else, but our developers told me they will inlcude a fix in one of our upcoming updates.As for translating the string, I s ... Peter Schrock multiple paymentsClosed   Amelia   Updated June 1, 2023 at 5:46pm   2 Most recent comment from Aleksandar Vuković:Hello Peter.With Amelia, you can configure deposit payments, but we don't have split payments yet (we're planning on implementing this in the future).I don't know if this is available ... Hussnain Custom FieldsClosed   Amelia   Updated June 1, 2023 at 5:19pm   4 Most recent comment from Miloš Jovanović:Hi, Hussnain.As mentioned earlier, this is currently not possible in any way.As you said, for the Employee Panel, they will see any Custom Fields the customer has input during Booking.Here is our exa ... Rene Baas Interactivity issue: calendar doesn't updateClosed   Amelia   Updated June 1, 2023 at 4:41pm   2 Most recent comment from Uroš Jovanović:Hello Rene,Thank you for reaching out to us.We have noted this issue and passed it to our developers to change this behavior for one of the future updates, but there is no ETA on this.Please let me kn ... Steven Pollock Punch Card OptionClosed   Amelia   Updated June 1, 2023 at 4:36pm   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.This is exactly how packages in Amelia work. You can read more about it at the following link.Please let me know if that worked for you.Looking forward to ... Shantanu Baviskar Special Days of a particular Employee keeps getting resetClosed   Amelia   Updated June 1, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Shantanu,Thank you for reaching out to us.Unfortunately, there are no logs of this, if they are deleted from the database, you could reach out to your hosting to provide you with the reports fro ... Valentin Kochiev Why is it taking so long to get support feedback?Closed   Amelia   Updated June 1, 2023 at 3:19pm   6 Most recent comment from Uroš Jovanović:Hello Valentin,Thank you very much for your feedback on this, we appreciate it very much as we are constantly working on improving our product and adapting it to as many customers as possible.I will h ... Wake Miami Order times are not consistentClosed   Amelia   Updated June 1, 2023 at 3:08pm   4 Most recent comment from Uroš Jovanović:Hello Wake,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... reg viguier customizeClosed   Amelia   Updated June 1, 2023 at 2:22pm   2 Most recent comment from Uroš Jovanović:Hello Reg,Thank you for reaching out to us.You can do that from the Amelia/Customize page.Please check the following video on how to do that. Martin Tallafuss assign more than one location to an employeeClosed   Amelia   Updated June 1, 2023 at 1:02pm   2 Most recent comment from Uroš Jovanović:Hello Martin,Thank you for reaching out to us.Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations ... Anastasia Duration of slots/serviceClosed   Amelia   Updated May 31, 2023 at 10:19pm   3 Most recent comment from Uroš Jovanović:Hello Anastasia,Glad to hear that you solved this issue.Please let me know if you have any other questions. Maree McGrath Not Getting NotificationsClosed   Amelia   Updated May 31, 2023 at 10:17pm   11 Most recent comment from Uroš Jovanović:Hello Maree,Thank you for that.For this purpose, I would suggest that you set up notifications through SMTP. Please check the following article on this and let me know if this worked for you.Looking ... Emmanuel MeetMyPsy Google SyncClosed   Amelia   Updated May 31, 2023 at 10:15pm   2 Most recent comment from Uroš Jovanović:Hello Emmanuel,Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrat ...