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Public Tickets

Graeme Brannen Amelia Customer Not Auto created on bookingClosed   Amelia   Updated June 5, 2023 at 1:38pm   14 Most recent comment from Uroš Jovanović:Hello Graeme,Thank you for the update on this.I tested it with my customer and it got created after booking an appointment.Please test it out from your end and provide me with an update on this. Sebastian Petrik FeatureClosed   Amelia   Updated June 5, 2023 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello Sebastian.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Amelia has no way of limiting what the customers can see b ... Pattadon Customizing duration for each employee.Closed   Amelia   Updated June 5, 2023 at 1:26pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Pattadon.Let me know if there's anything else I can do to help. Ellie Doyle configurationClosed   Amelia   Updated June 5, 2023 at 1:19pm   3 Most recent comment from Miloš Jovanović:Hi, Ellie. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jim Hawley Notification EmailsClosed   Amelia   Updated June 5, 2023 at 1:08pm   3 Most recent comment from Miloš Jovanović:Hi, Jim. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Marie Mouret Lafage email non recuClosed   Amelia   Updated June 5, 2023 at 12:44pm   2 Most recent comment from Aleksandar Vuković:Hello Marie.Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Leonardo Branco Amelia "Manage Consent" messageClosed   Amelia   Updated June 5, 2023 at 12:38pm   10 Most recent comment from Aleksandar Vuković:Hey Leo, you're welcome.It's not your fault. Caching plugins tend to concatenate scripts and CSS, so they mess with our styles and JS, causing the form to break.Our developers have been stru ... domunlb notification planningClosed   Amelia   Updated June 5, 2023 at 12:38pm   6 Most recent comment from Uroš Jovanović:Hello,Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to come bac ... Isabel van der Meijde Customer LoginClosed   Amelia   Updated June 5, 2023 at 12:33pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Isabel.Let me know if there's anything else I can do to help. Olav Stripe integrationClosed   Amelia   Updated June 5, 2023 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello Olav.At the moment, I can see that the payment is being carried out on-site.Please access Payment Settings and disable "On-Site" payments if you don't want them to be carried out:If you wa ... Mehdi The plugin doesnt work !Closed   Amelia   Updated June 5, 2023 at 11:47am   11 Most recent comment from Miloš Jovanović:Hi, Mehdi. I hope you don't mind, we have done this for you, as colleague Uros suggested, by installing WP PhPMyAdmin Plugin, we changed this value from "false" to "true", and now this error is ... Steffi Date cannot be reset in new booking form 2.0Closed   Amelia   Updated June 5, 2023 at 11:36am   2 Most recent comment from Aleksandar Vuković:Hello Steffi.At the moment, the customer can go back from the date/time selection and select a different Filiale (in your case), but it's still referring to the previously selected service.Our d ... Anthony Lucas Redirect after purchase of a packageClosed   Amelia   Updated June 5, 2023 at 11:22am   4 Most recent comment from Aleksandar Vuković:You're welcome, Anthony, glad I could be of assistance.Let me know if there's anything else I can do to help. Jeanine Ruder PaymentsClosed   Amelia   Updated June 5, 2023 at 10:59am   2 Most recent comment from Uroš Jovanović:Hello Jeanine,Thank you for reaching out to us.Amelia doesn't have multi-currency, but if you have enabled WooCommerce and WooCommerce's multi-currency extensions should work. Amelia is des ... Sean Service providers that travel to their clients' locationsClosed   Amelia   Updated June 5, 2023 at 10:53am   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with and I will assist you with this?Looking forward to your reply.