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Public Tickets

Sean Service providers that travel to their clients' locationsClosed   Amelia   Updated June 5, 2023 at 10:53am   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with and I will assist you with this?Looking forward to your reply. Maverick Martin Manager RoleClosed   Amelia   Updated June 5, 2023 at 10:29am   19 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for reaching out to us.As this is not a solution provided by us, we cannot assure you that the user having two roles will work as it causes a conflict between role permissions.A ... Christine Lotz-Keens Connection to Database failesClosed   Amelia   Updated June 5, 2023 at 10:26am   11 Most recent comment from Uroš Jovanović:Hello Christine,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. stephanie barry woods Set time period for booking appointments to 48/72 hours beforeClosed   Amelia   Updated June 5, 2023 at 10:03am   2 Most recent comment from Uroš Jovanović:Hello Stephanie,Thank you for reaching out to us.For that purpose, you can set the "Period available for booking in advance" option for each separate service.Hope this helps you.Please let me know if ... Theron Fly Booking Notifications for an Admin Across All EmployeesClosed   Amelia   Updated June 5, 2023 at 9:51am   2 Most recent comment from Uroš Jovanović:Hello Theron,Thank you for reaching out to us.For that purpose, you can add the admin's email to the "Send all notifications to additional addresses" field on the Amelia/Settings/Notifications ... Marie Mouret Lafage Email notifications are not workingClosed   Amelia   Updated June 5, 2023 at 9:49am   4 Most recent comment from Uroš Jovanović:Hello Marie,Glad to hear that it is resolved now.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite v ... Kazuki Any ways to display the remaining number?Closed   Amelia   Updated June 5, 2023 at 9:33am   4 Most recent comment from Uroš Jovanović:Hello Kazuki,Glad to be able to assist you.Please let me know if you have any other questions. Brad Ward Ward Zoom integrationClosed   Amelia   Updated June 2, 2023 at 3:54pm   8 Most recent comment from Uroš Jovanović:Hello Anais,I have responded to this ticket. Please check the response and I will assist you with this. Gustavo Gonzalez Issue with Appointment Scheduling in AmeliaClosed   Amelia   Updated June 2, 2023 at 3:51pm   2 Most recent comment from Uroš Jovanović:Hello Gustavo,Thank you for reaching out to us.For this purpose, you need to disable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Hope this helps you.P ... Tobias Hellmann Paypal Integration does not work!Closed   Amelia   Updated June 2, 2023 at 11:47am   7 Most recent comment from Uroš Jovanović:Hello Tobias,Thank you for the update on this.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Emma Payment plan for clientsClosed   Amelia   Updated June 2, 2023 at 11:23am   4 Most recent comment from Uroš Jovanović:Hello Emma,Thank you for clearing that up.Unfortunately, at the moment, there is no option to pay in installments using the Amelia plugin.You can suggest that feature on the following link: https:// ... paolo Poointment and working hoursClosed   Amelia   Updated June 2, 2023 at 11:13am   2 Most recent comment from Miloš Jovanović:Hi, Paolo. If we understood, you need to have the ability for the Administrator Role and Manager Role to be able to schedule appointments from the back-end at any time, regardless of available workin ... Lisa L. Hicks SMS NotificationClosed   Amelia   Updated June 2, 2023 at 11:02am   2 Most recent comment from Aleksandar Vuković:Hello Lisa.Thank you for reaching out to us.Unfortunately, no. The number you're assigned is not a number that can receive responses, but instead, a transactional number that's used only to ... Websavers Inc Appointment options - selecting multiple time slotsClosed   Amelia   Updated June 2, 2023 at 10:31am   4 Most recent comment from Aleksandar Vuković:Hi again.You can define availability with service duration and employees' working hours.The availability of services is determined by the Work Hours and Special Days of your employees. If the e ... Esther Cornils ameliaeventsClosed   Amelia   Updated June 2, 2023 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello Esther.Thank you for letting us know the issue's been resolved.Please feel free to reach out to us if you have any further questions or concerns!