As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Jay Henry Employee FilteringClosed   Amelia   Updated September 27, 2023 at 8:14am   2 Most recent comment from Marko Davidović:Hello Jay, Thank you for reaching out to us.In Amelia, this is done automatically. If you have employee who is working on beginner service and employee who is working only on advanced service as soon ... Agence15zen Galoyer Saisie nouvelle Catégories et servicesClosed   Amelia   Updated September 27, 2023 at 6:52am   4 Most recent comment from Marko Davidović:Hello Sabine,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Michael Event deletionClosed   Amelia   Updated September 27, 2023 at 6:40am   4 Most recent comment from Stefan Petrov:Hello Michael,You are welcome, I'm glad that I could help.If you have any other questions, please open a new ticket and we will gladly help you there. Assaf Cancelling meetings by the employeeClosed   Amelia   Updated September 27, 2023 at 6:07am   4 Most recent comment from Marko Davidović:Hello Assaf,In appointment section you can see the statuses like thisHope this helps.Should you have any further inquiries, we kindly request that you open separate tickets for each question and we w ... Assaf NotificationsClosed   Amelia   Updated September 27, 2023 at 6:03am   4 Most recent comment from Marko Davidović:Hello Assaf,You are most welcome, and we are glad that we were able to help you. We can forward your request to the appropriate sector but we can not make any promises. Should you have any further in ... Zengfu Xu Reminder NotificationClosed   Amelia   Updated September 26, 2023 at 1:07pm   4 Most recent comment from Stefan Petrov:You are most welcome, Zengfu.I'm glad that I could help.Please, if you have questions regarding other topics, feel free to open a new ticket and we would gladly help you there. Maurizio Di Franco Feature Request: Choose number of people directly when booking instead of "Bringing someone with you" optionClosed   Amelia   Updated September 26, 2023 at 1:03pm   2 Most recent comment from Stefan Petrov:Hello Maurizio,Thanks for reaching out to us.That is a good suggestion. Sometimes people can be confused, sometimes they dont even read it properly. Please feel free to search through our feature sug ... Angélique Nunes Confusing displayClosed   Amelia   Updated September 26, 2023 at 12:06pm   11 Most recent comment from Marko Davidović:Hello Angélique,We have found the issue, the issue is with the modern event calendar pluginAs soon as we turned this plugin off Amelia show the calendar immediately We have a conflict with this plug ... Rico How to ad script on Amelia bookingClosed   Amelia   Updated September 26, 2023 at 11:45am   4 Most recent comment from Marko Davidović:Hello,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Shaun Adams Coupons For individual HoursClosed   Amelia   Updated September 26, 2023 at 11:35am   2 Most recent comment from Uroš Jovanović:Hello Shaun,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... CARLOS ATRISTAIN Subject: Issue with Employee/Location Selection Options When Booking PackagesClosed   Amelia   Updated September 26, 2023 at 10:50am   6 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for the feedback. We understand what you are referring to. I've already forwarded this to the management making sure that the functionality might be lost, as per your details. ... Lucas Mialani Wrong time in client's email notificationClosed   Amelia   Updated September 26, 2023 at 9:38am   5 Most recent comment from Uroš Jovanović:Hello Lucas,Thank you for the update on this.Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not? Looking forward to your reply. Angélique Nunes Export CSSClosed   Amelia   Updated September 26, 2023 at 9:20am   2 Most recent comment from Stefan Petrov:Hello Angélique,Appointments can be exported only in CSV format. In the appointments tab, in the right upper corner, you will see a button for export settingsClicking on the “Export” icon button ... Sergio Custom booking formsClosed   Amelia   Updated September 26, 2023 at 9:10am   2 Most recent comment from Marko Davidović:Hello Sergio, Thank you for reaching out to us.Service work hours, day and locations depend on what you set in your employee work hours. For example if emplyoee A work in London on work days you set t ... Alberto Tamayo calendar etc integration for different freelancersClosed   Amelia   Updated September 26, 2023 at 9:09am   2 Most recent comment from Stefan Petrov:Hello Alberto,Thanks for reaching out to us.In the Settings / Integrations, you can set the initial Google / Outlook / Zoom integration with Amelia. In case you need it, you can find more information ...