Public Tickets
Lawrence
Checkout page totally blank using WooCommerce paymentClosed
Amelia
Updated May 29, 2023 at 12:48pm
2
Most recent comment from Aleksandar Vuković:Hello Lawrence.Thank you for reaching out to us.If you enabled WooCommerce as a payment method, and you see that Amelia redirects you to the home page, or a non-existing page, instead of the WooComme ...
Lucas Mialani
Reload page when log inClosed
Amelia
Updated May 29, 2023 at 12:28pm
2
Most recent comment from Uroš Jovanović:Hello Lucas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ...
Jan
Language choice for frontend booking formClosed
Amelia
Updated May 29, 2023 at 12:28pm
6
Most recent comment from Aleksandar Vuković:Thank you for your feedback, Pepo48.I'll forward it to our developers and hope they'll be able to include it in the near future.
Saran
End date in AppointmentClosed
Amelia
Updated May 29, 2023 at 12:03pm
2
Most recent comment from Aleksandar Vuković:Hello SaranThe availability of services is determined by the Work Hours and Special Days of your employees. If the employees have working hours from Mon - Fri, from 09:00 - 17:00, all services the e ...
Alex Breuer
Error 403Closed
Amelia
Updated May 29, 2023 at 11:03am
8
Most recent comment from Aleksandar Vuković:Hello Jose Manuel.Without any additional info, as requested from the owner of this ticket, there's not much we can do. As mentioned before, the 403 is a "forbidden" error, which means that the se ...
Ludovic Bablon
Group reservationClosed
Amelia
Updated May 29, 2023 at 10:55am
2
Most recent comment from Aleksandar Vuković:Hi again LudovicWhen you're editing a service, navigate to the "Duration & Pricing" tab, and disable the "Bringing anyone with you" option if you don't want to allow people to bring addition ...
Ludovic Bablon
Display bug on service view : missing IDClosed
Amelia
Updated May 29, 2023 at 10:54am
2
Most recent comment from Aleksandar Vuković:Hello LudovicI have forwarded your suggestion to our developers, so the ID is shown first, and then the service name. We're going to redesign the back-end of the plugin as well in the near future ...
Josh Hatfield
Amelia has broken, and broken the plugin upload areaClosed
Amelia
Updated May 29, 2023 at 10:51am
2
Most recent comment from Aleksandar Vuković:Hello Josh.Can you please explain in more detail what the issue is and provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘fr ...
Srashti Rajput
On site paymentClosed
Amelia
Updated May 26, 2023 at 5:27pm
4
Most recent comment from Aleksandar Vuković:You're welcome, Srashti.Please feel free to reach out to us if you have any further questions or concerns!
Patrizia Scarciglia
events-coursesClosed
Amelia
Updated May 26, 2023 at 3:50pm
6
Most recent comment from Uroš Jovanović:Hello Patrizia,THank you for reaching back out to us.Unfortunately, that is also not available in Amelia, but thank you for your suggestion, I will have this forwarded to our management.Please let me ...
reg viguier
option pricingClosed
Amelia
Updated May 26, 2023 at 2:05pm
2
Most recent comment from Uroš Jovanović:Hello Reg,Thank you for reaching out to us.At the moment, this is possible with events in Amelia. You can read more about it at the following link.Please let me know if you have any other questions.
Eduardo Fonseca
Form 2 just stop working in my pagesClosed
Amelia
Updated May 26, 2023 at 2:00pm
9
Most recent comment from Uroš Jovanović:Hello Eduardo,The reason I mentioned that this could be a hosting issue is because the form is not displayed when the the admin is not logged into WordPress.Can you please check with them and let me ...
Francesca Kendall
SMS keeps logging outClosed
Amelia
Updated May 26, 2023 at 8:31am
13
Most recent comment from Aleksandar Vuković:Hi again Francesca.Sorry for the delay (the tickets close automatically after a week of no response but we're still keeping our eye on this).We've had similar issues with a few other clients ...
Duncan Richardson
Coupon code not workingClosed
Amelia
Updated May 25, 2023 at 4:50pm
9
Most recent comment from Uroš Jovanović:Hello Duncan,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.
leander
asking clients to pay at least 20% upfrontClosed
Amelia
Updated May 25, 2023 at 4:49pm
6
Most recent comment from Uroš Jovanović:Hello Leander,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ...