As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Kalee notificationsClosed   Amelia   Updated September 14, 2023 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Kalee, Thank you for reaching out to us. We strongly recommend changing mail service setting to SMTP because email that is sent with PHP Mail generally gets flagged as spam by mail servers and ... Laci BookingClosed   Amelia   Updated September 14, 2023 at 8:42am   2 Most recent comment from Stefan Petrov:Hello Laci,Thanks for reaching out to us.This can be done with the Special Days option, but it requires a bit of manual work. For example, for a certain day, you can make a schedule like this 09:00 AM ... Leonardo Error messageClosed   Amelia   Updated September 14, 2023 at 6:51am   2 Most recent comment from Marko Davidović:Hello Leonardo, Thank you for reaching out to us.We are not sure that these strings are possible to change but if they are they most likely can be changed via Poedit.If you want to use POEDIT then thi ... Michael Time for servicesClosed   Amelia   Updated September 13, 2023 at 4:12pm   4 Most recent comment from Stefan Petrov:You are welcome, Michael.Please, feel free to open a new ticket if you have any other questions. varia bonora Errore Request failed with status code 500Closed   Amelia   Updated September 13, 2023 at 3:22pm   20 Most recent comment from Uroš Jovanović:Hello Varia, Thank you very much for that. Here is the $10 SMS notification credit I promised: 83E8035 Please let me know if you have any other questions. Jonnathan Suarez TPVClosed   Amelia   Updated September 13, 2023 at 2:12pm   2 Most recent comment from Uroš Jovanović:Hello Jonathan,Thank you for reaching out to us.As we do not have the native integration with this, you can do this with the following plugin using WooCommerce.Please let me know if you have any other ... Noelle Sterk not working functionClosed   Amelia   Updated September 13, 2023 at 12:54pm   2 Most recent comment from Stefan Petrov:Hello Noelle,Thanks for reaching out to us.Depending on the booking form you are going to use, you also need to check the mandatory option in the form itself. For example, if you go to the Customize s ... Daniela Front end hours not updatingClosed   Amelia   Updated September 13, 2023 at 12:42pm   2 Most recent comment from Marko Davidović:Hello Daniela, Thank you for reaching out to us.No worries we are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets f ... steve over 500 fonts loading!! 8mbClosed   Amelia   Updated September 13, 2023 at 10:29am   6 Most recent comment from Stefan Petrov:Hello Steve,It shouldn't revert to how it was, it will work with these settings, but please let us know if you come upon any other issues, of course.Looking forward to hearing from you. Eugen Cannot make paymentClosed   Amelia   Updated September 13, 2023 at 10:11am   12 Most recent comment from Uroš Jovanović:Hello Eugen,Glad to be able to assist you.Please let us know if you have any other questions. Ying Zhang Display/ show event tags in emailClosed   Amelia   Updated September 13, 2023 at 10:09am   6 Most recent comment from Marko Davidović:Hello Ying,Unfortunately, currently, this feature is not built-in in Amelia. There is no way to achieve this at the moment. In light of this, we encourage you to kindly consider submitting this valua ... Shantanu Baviskar WhatsApp messages are being sent twiceClosed   Amelia   Updated September 13, 2023 at 9:41am   2 Most recent comment from Marko Davidović:Hello Shantanu, Thank you for reaching out to us.Amelia is just a middleman this is set on your server so you need to reach out to your hosting provider so that they can check this out for you because ... Michal Activation problemClosed   Amelia   Updated September 13, 2023 at 8:42am   11 Most recent comment from Marko Davidović:Hello again Michal,You are most welcome, and we are here to help in any way we can. Hopefully, your other issue will be resolved soon enough. Should you have any further inquiries, we kindly request ... LUIS Sync employee google calendar from web profileClosed   Amelia   Updated September 13, 2023 at 7:19am   2 Most recent comment from Marko Davidović:Hello LUIS, Thank you for reaching out to us.Employees can connect via the employee panel in Amelia they do not need to have backend access. But this is not up to us this is up to WordPress.When they ... femi link booking to a specific serviceClosed   Amelia   Updated September 13, 2023 at 6:06am   2 Most recent comment from Marko Davidović:Hello femi, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Amelia is plugin for WordPress so you can only place a shortcode of Amelia to a page. Yo ...