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Public Tickets

Vykintas Fixed time slots and bufferingClosed   Amelia   Updated July 4, 2023 at 9:05am   2 Most recent comment from Marko Davidović:Hello Vykintas, Thank you for reaching out to us.You do not need this setup. If your service last for 45 minutes and you want to show timeslot on every 45 minutes you just need to set up that your emp ... Jess Harvey Booking _ Time conflictsClosed   Amelia   Updated July 4, 2023 at 8:21am   6 Most recent comment from Uroš Jovanović:Hello Jess,Thank you for the update on this.Unfortunately, that is currently not possible as it is only possible to decrease the size, but it cannot be increased.Hope this helps you.Please let me kno ... CHIA dateClosed   Amelia   Updated July 4, 2023 at 7:45am   3 Most recent comment from Marko Davidović:Hello CHIA, Thank you for reaching out to us.We do not work on weekends so that we have not reply to you sooner.1. Sunday is missing on the calender itself. can you help me to check with it? it only a ... Jaffer Recurring Appointment - Due PaymentClosed   Amelia   Updated July 4, 2023 at 7:24am   12 Most recent comment from Aleksandar Vuković:Hey Jaffer.All issues with deposit payments and WooCommerce have been tested, and they will be included in Amelia 6.4 which should be released within a few days.There are still a few more tasks that n ... Jon Package appointment booking from backendClosed   Amelia   Updated July 4, 2023 at 6:30am   10 Most recent comment from Marko Davidović:Hello Yamil,We are not sure what your issue is exactly and your use case so please can you open your own ticket in regards to that and we will reply to it as soon as it pops-up.We wish you all the bes ... Nigel Multiple appointments during same imeslotClosed   Amelia   Updated July 3, 2023 at 3:53pm   2 Most recent comment from Uroš Jovanović:Hello Nigel,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3405264/ For future ... Janet Webster Buffer timeClosed   Amelia   Updated July 3, 2023 at 2:53pm   4 Most recent comment from Uroš Jovanović:Hello Janet,Thank you for the update on this.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Santiago Amelia event and appointments timesClosed   Amelia   Updated July 3, 2023 at 1:21pm   9 Most recent comment from Uroš Jovanović:Hello Santiago,Glad to be able to assist you.Please let me know if you have any other questions. Shay Wordpress hooks for custom fieldsClosed   Amelia   Updated July 3, 2023 at 12:58pm   8 Most recent comment from Uroš Jovanović:Hello Shay,Thank you for clearing that up.Please find the developers documentation attached to this response. Adam O. Notifications based on locationClosed   Amelia   Updated July 3, 2023 at 12:18pm   4 Most recent comment from Marko Davidović:Hello Adam, I'm afraid that we didn't quite get what you want to achieve exactly? If a custpmer chooses a location London they will get location London in notifications if they choose online ... Miquel Fuster ICS filesClosed   Amelia   Updated July 3, 2023 at 11:34am   2 Most recent comment from Uroš Jovanović:Hello Miquel,Thank you for reaching out to us.The time displayed in the ICS file is always covered relative to the time zone of the device to which the ICS file is downloaded.Hope this helps you.Ple ... Giorgio Furlani Amelia settingsClosed   Amelia   Updated July 3, 2023 at 11:27am   2 Most recent comment from Uroš Jovanović:Hello Giorgio,Thank you for reaching out to us.At the moment, this option is only available with the events option in Amelia. You can read more about it at the following link.Please le me know if you ... Luca Events not runClosed   Amelia   Updated July 3, 2023 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Luca,Thank you for reaching out to us.I could not replicate this issue on my end.Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forwar ... Leah Special days not workingClosed   Amelia   Updated July 3, 2023 at 10:59am   7 Most recent comment from Marko Davidović:Hello again Leah.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3224220/For future reference, please don't o ... Leah Special daysClosed   Amelia   Updated July 3, 2023 at 10:58am   5 Most recent comment from Marko Davidović:Hello again Leah,This issue has been fixed a long time ago. Please update Amelia to the latest version and make sure that you purge the cache.You can download Amelia from your profile in our store.  ...