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Public Tickets

Mike Employee calendars no longer are syncing back.Closed   Amelia   Updated June 30, 2023 at 9:30am   6 Most recent comment from Marko Davidović:Hello Mike,There would be none since in Outlook it can go to 999 and in Google up to 2500. So in that case you wold need to switch to Google but it has never happened that someone go over 999 per empl ... Erica Set Appointment NameClosed   Amelia   Updated June 30, 2023 at 9:27am   2 Most recent comment from Marko Davidović:Hello Erica, Thank you for reaching out to us.In our catalog booking form you can add and show service description. So please try out our catalog booking form and see if it fits your needs.If you have ... Alexandre Lamy booking Form isn't workingClosed   Amelia   Updated June 30, 2023 at 9:22am   2 Most recent comment from Marko Davidović:Hello Alexandre, Thank you for reaching out to us.1. Please check if your buffer time is to long so that it overlaps with time slots 2. Check period available to book in advance 3. And of course you ... An Janssens Events calendar translationClosed   Amelia   Updated June 30, 2023 at 9:21am   3 Most recent comment from Marko Davidović:Hello An, Thank you for reaching out to us.We are glad that you managed to fix this and we will close this ticket now. But If you have any more questions please open a new separate ticket for each qu ... [email protected] Setting up time slotsClosed   Amelia   Updated June 30, 2023 at 8:05am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you set your service to be available for Monday to Friday then customer can book at any day ... Milove Clairin Zoom to amelia app OauthClosed   Amelia   Updated June 30, 2023 at 8:00am   2 Most recent comment from Marko Davidović:Hello Milove, Thank you for reaching out to us.We needed to create this since Zoom was dropping JWT function.Zoom link can be sent to your customers but you need to add zoom link placeholder there so ... [email protected] [ameliastepbooking] not workingClosed   Amelia   Updated June 30, 2023 at 6:32am   3 Most recent comment from Marko Davidović:Hello [email protected] and Henry, Thank you for reaching out to us.Henry, you have a different issue as far I can recall you  have this error "Oops...It seems like there are no available o ... CHAVAND CustomisationClosed   Amelia   Updated June 29, 2023 at 12:30pm   7 Most recent comment from Marko Davidović:Hello CHAVAND,We try to help as best as we can but some features are not available at this time.If you have any more questions please open a new separate ticket for each question and we will gladly h ... An Janssens Events calendar : closed eventClosed   Amelia   Updated June 29, 2023 at 12:29pm   4 Most recent comment from Marko Davidović:Hello An,We are glad to hear that everything is fine now and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the ... Roberto I cannot select a specific event in the calendarClosed   Amelia   Updated June 29, 2023 at 12:13pm   4 Most recent comment from Marko Davidović:Hello Roberto, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Erica Amelia & WC Products IntegrationClosed   Amelia   Updated June 29, 2023 at 11:48am   4 Most recent comment from Marko Davidović:Hello Erica, Yes, and no. When you create a service (studio entry) allocate a WC product to it but packages are part of that service you do not need a different product in WooCommerce for packages yo ... Don Carter tech supportClosed   Amelia   Updated June 29, 2023 at 11:18am   3 Most recent comment from Marko Davidović:Hello again Don,We are sending you a custom CSS that you need to apply to this page where this happens .am-event__btn { background: white !important; } .amelia-app-booking #amelia-booking-wrap #am-e ... Angelo Payment reminderClosed   Amelia   Updated June 29, 2023 at 11:12am   4 Most recent comment from Uroš Jovanović:Hello Angelo,Glad to be able to assist you.Pleas let me know if you have any other questions. Amir Hanna Strip Icon While processing paymentClosed   Amelia   Updated June 29, 2023 at 10:53am   10 Most recent comment from Marko Davidović:Hello again Amir,In your video we can see that you copied the placeholder but you did not paste/add it to description. Please paste it for example with ctrl+v or with right click on the mouse and choo ... Christian Organizer tag not working for eventsClosed   Amelia   Updated June 29, 2023 at 10:30am   19 Most recent comment from Aleksandar Vuković:Thank you for keeping this ticket alive, Simon.Since the bug has been created, I believe it will be resolved relatively soon. I can't make any promises, but if the developers inform us it' ...