As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Shantanu Baviskar How to switch from USD to AED as currency the right way?Closed   Amelia   Updated October 24, 2023 at 6:08am   2 Most recent comment from Marko Davidović:Hello Shantanu, Thank you for reaching out to us. You need to change the prices manually and to set them manually in Amelia and the currency as well. We do not have multicurrency option and we do not ... Matthew Mason Bulk Coupon CodesClosed   Amelia   Updated October 24, 2023 at 6:04am   4 Most recent comment from Marko Davidović:Hello Matthew, I'm afraid that we didn't quite get what you want to achieve exactly. This is the way this option work and there is no other way of doing this in Amelia. This is how coupons w ... Philipp Translate Booking formClosed   Amelia   Updated October 24, 2023 at 5:12am   6 Most recent comment from Marko Davidović:Hello Philipp,Yes, you need to create a page with a specific language so that Amelia can know on what language needs to be translated.Should you have any further inquiries, we kindly request that you ... Radouane Kaddiri demosClosed   Amelia   Updated October 23, 2023 at 1:56pm   3 Most recent comment from Stefan Petrov:Hello Radouane,Thanks for reaching out to us. Unfortunately, there is no possibility of using our demos. We are using the demo sites for testing purposes and also as a presentation of Amelia's fe ... Roman Brunner Customer Emails getting sent with false informations to every customer!Closed   Amelia   Updated October 23, 2023 at 12:18pm   7 Most recent comment from Uroš Jovanović:Hello Roman,Glad to hear that.Please let me know if you have any other questions. MAXIME BOUDIAF Deleting tag for eventClosed   Amelia   Updated October 23, 2023 at 12:10pm   2 Most recent comment from Uroš Jovanović:Hello Maxime,Thank you for reaching out to us.The only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end. So, y ... Cezary Panel doradcyClosed   Amelia   Updated October 23, 2023 at 10:40am   22 Most recent comment from Uroš Jovanović:Hello Cezary,Thank you for reaching out to us.This is because the capacity that is shown for services is basically the {minimum capacity}/{maximum capacity} and that is why it is displayed this way.It ... Sarah Invoice for CustomersClosed   Amelia   Updated October 23, 2023 at 9:08am   4 Most recent comment from Uroš Jovanović:Hello Sarah,Glad to be able to assist you.Please let me know if you have any other questions. Vlad Emails sent to customersClosed   Amelia   Updated October 23, 2023 at 9:01am   5 Most recent comment from Jana:Jana Richelshagen ist eine hochqualifizierte Expertin für Psychotherapie, Coaching und öffentliche Kommunikation. Mit einem tiefen Verständnis der menschlichen Psychologie hilft sie ihren Klienten, ... Dustin Amelia is No longer working properlyClosed   Amelia   Updated October 23, 2023 at 7:40am   2 Most recent comment from Marko Davidović:Hello Enri Mar, Thank you for reaching out to us.We are not sure that this is possible. We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will conta ... Andrei Code to prefill booking fields via url parametersClosed   Amelia   Updated October 23, 2023 at 7:35am   2 Most recent comment from Marko Davidović:Hello Andrei, Thank you for reaching out to us.This is possible already when customer is connected to Wp user the data field will be populated automatically. We have option called Automatically crea ... Sofie Amelia is not adding a new WordPress user when a customer set an appointmentClosed   Amelia   Updated October 23, 2023 at 7:23am   10 Most recent comment from Stefan Petrov:Hello Sofie,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Muhammad Khan Image SizesClosed   Amelia   Updated October 23, 2023 at 6:52am   9 Most recent comment from Stefan Petrov:Hello Muhammad,You are welcome, i'm glad that i could help.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! André No aparecen los Marcadores de nombre del cliente en las notificaciones de correoClosed   Amelia   Updated October 23, 2023 at 6:46am   2 Most recent comment from Marko Davidović:Hello André, Thank you for reaching out to us.We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each ques ... Benjamin Tauscher ReportingClosed   Amelia   Updated October 23, 2023 at 6:22am   6 Most recent comment from Marko Davidović:Hello Benjamin,Thank you for the suggestion, we hope that it will have a lot of votes and that this will be implemented in the future.Should you have any further inquiries, we kindly request that you ...