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Public Tickets

Sean Email TestingClosed   Amelia   Updated July 3, 2023 at 9:58am   9 Most recent comment from Marko Davidović:Hello Sean,You can download Amelia from your profile in our store.  We are sending you a short instruction on how to update Amelia to the latest version. Go to Amelia Settings/Activation, and make ... Yamil Insaurralde Employees booking on packagesClosed   Amelia   Updated July 3, 2023 at 9:54am   2 Most recent comment from Uroš Jovanović:Hello Yamil,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Elizabeth Automatically log WordPress user into Amelia panelClosed   Amelia   Updated July 3, 2023 at 9:32am   2 Most recent comment from Uroš Jovanović:Hello Elizabeth,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credential ... Yamil Insaurralde Translating the Package Section on the Customer's PanelClosed   Amelia   Updated July 3, 2023 at 9:16am   3 Most recent comment from Uroš Jovanović:Hello Yamil,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Shantanu Baviskar Sometimes Google Meet link not generating despite Employee has Google Account ConnectedClosed   Amelia   Updated July 3, 2023 at 8:55am   6 Most recent comment from Uroš Jovanović:Hello Shantanu,At the moment, there is no notification for when the Google account is disconnected, but I will forward this to our management to have this included in the future. In the meantime, ple ... netwerk information step bugClosed   Amelia   Updated July 3, 2023 at 7:45am   9 Most recent comment from Aleksandar Vuković:Hello Zsolt. Sorry for the late response, Milos is out of the office, so I'll jump in. We can't log into your website with any of the credentials you provided previously.Here's what ca ... Angelo Custom fields in Google CalendarClosed   Amelia   Updated July 3, 2023 at 6:22am   6 Most recent comment from Marko Davidović:Hello Angelo, We thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you this SMS coupon 1F34ED41. It is not an offe ... Digital Matters Events Calendar Mobile ViewClosed   Amelia   Updated July 3, 2023 at 6:21am   8 Most recent comment from Marko Davidović:Hello, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have ... Phil Mace DashboardClosed   Amelia   Updated July 3, 2023 at 6:20am   2 Most recent comment from Marko Davidović:Hello Phil, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Javier Morondo Change the Stripe icon at the checkout windowClosed   Amelia   Updated July 3, 2023 at 6:20am   2 Most recent comment from Marko Davidović:Hello Javier, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://featu ... Francesco Ambrosini Use on mobileClosed   Amelia   Updated July 3, 2023 at 6:19am   2 Most recent comment from Marko Davidović:Hello Francesco, Thank you for reaching out to us. Unfortunately, no, there is no app since Amelia is a WordPress plugin and it can only work in a WordPress environment. If you have any more questions ... Giulio Di Rienzo Bug on Italian Employees Work HoursClosed   Amelia   Updated July 3, 2023 at 6:18am   5 Most recent comment from Marko Davidović:Hello Giulio, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ... Robert Pothier Payment gateway per locationClosed   Amelia   Updated July 3, 2023 at 6:17am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Amelia works like this: Locations of services depend on locations that you put in you ... Shantanu Baviskar When a package appointment is booked, employee is not getting appointment emailClosed   Amelia   Updated July 2, 2023 at 8:39pm   8 Most recent comment from Aleksandar Vuković:Thank you once again, Shantanu.We didn't make any changes to your site.Please feel free to reach out to us if you have any further questions or concerns! Shantanu Baviskar -1 Appointment slots left to be booked?Closed   Amelia   Updated July 2, 2023 at 8:37pm   9 Most recent comment from Aleksandar Vuković:Thank you for letting me know, Shantanu.If it happens again, please keep an eye on it and let me know if you notice anything out of the ordinary.