I am writing to request the cancellation of my subscription and a refund of the subscription fee.
I have thoroughly evaluated the services provided under my subscription and have decided to discontinue.
To facilitate the cancellation and refund process, please provide me with the necessary steps and details I need to follow. I understand that there might be specific policies and procedures in place, and I am committed to adhering to them.
I would appreciate it if you could process the refund to the original payment method used for the subscription purchase. Please let me know the expected timeline for the refund to be completed.
If any additional information is required from my end, please do not hesitate to inform me. I look forward to a prompt resolution of this matter and a smooth cancellation process.
Thank you for your prompt attention to this request. I have enjoyed using your services and will consider returning in the future if circumstances change.
Thanks for reaching out to us. We are sorry to hear that you are moving away from Amelia. If you want to provide more information on why you are not finding Amelia suitable for your needs, feel free to do so. If there are any issues regarding the Amelia functionality, we would like to help.
If you wish to stop using the Amelia, you can submit a refund request
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
This is my transactions email address: [email protected], can you please check and let me know? how much time will take to refund money? The last support request says It will take 5 to 7 working days I made the request on 28th October and It's 7th November today. Kindly check the screenshot and process the refund on an immediate basis.
Support Team,
I am writing to request the cancellation of my subscription and a refund of the subscription fee.
I have thoroughly evaluated the services provided under my subscription and have decided to discontinue.
To facilitate the cancellation and refund process, please provide me with the necessary steps and details I need to follow. I understand that there might be specific policies and procedures in place, and I am committed to adhering to them.
I would appreciate it if you could process the refund to the original payment method used for the subscription purchase. Please let me know the expected timeline for the refund to be completed.
If any additional information is required from my end, please do not hesitate to inform me. I look forward to a prompt resolution of this matter and a smooth cancellation process.
Thank you for your prompt attention to this request. I have enjoyed using your services and will consider returning in the future if circumstances change.
Hello Virat,
Thanks for reaching out to us. We are sorry to hear that you are moving away from Amelia. If you want to provide more information on why you are not finding Amelia suitable for your needs, feel free to do so. If there are any issues regarding the Amelia functionality, we would like to help.
If you wish to stop using the Amelia, you can submit a refund request
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Thanks. Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This is my transactions email address: [email protected], can you please check and let me know? how much time will take to refund money? The last support request says It will take 5 to 7 working days I made the request on 28th October and It's 7th November today. Kindly check the screenshot and process the refund on an immediate basis.
Waiting for your reply, Thanks in advance.
Attached files: TMSb.png
Hello Virat,
I will double-check with the management and report back to you as soon as i have the answer.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Virat,
Sorry for the late answer. The fund should be in your account so far. Can you double-check and let us know?
Thanks. Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables