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Public Tickets

gerson AccessibilityClosed   Amelia   Updated September 5, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello gerson Unfortunately, currently, this feature is not built-in in Amelia. And this can not be implemented easily via short code and script these need to be developed separately. I completely und ... HERVE DASILVA Always an error when adding a new serviceClosed   Amelia   Updated September 5, 2023 at 6:48am   4 Most recent comment from Uroš Jovanović:Hello Herve,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... shane InstallationClosed   Amelia   Updated September 4, 2023 at 3:19pm   2 Most recent comment from Stefan Petrov:Hello Shane,thanks for reaching out to us and sorry to hear that you are having issues with installation.The installation process for our plugins and add-ons is simple and straightforward, and should ... Gladys bookingClosed   Amelia   Updated September 4, 2023 at 2:32pm   20 Most recent comment from Stefan Petrov:Hello Gladys,the refund has been successfully submitted already.  It usually takes 5-7 business days for funds to be processed to the account. Please, let us know if the funds aren't processed d ... Santiago Celorio Galan Manually editing the metadata for WooCommerce OrdersClosed   Amelia   Updated September 4, 2023 at 2:03pm   2 Most recent comment from Stefan Petrov:Hello Santiago,thanks for reaching out to us.In the Payments section, when WooCommerce is enabled, if you scroll down to the bottom, you will see the option for Metadata and description.Here you can c ... Eric Kirmse Problem with Google Tag ManagerClosed   Amelia   Updated September 4, 2023 at 1:37pm   6 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for the update on this.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding ... Roger Possible Feature of AmeliaClosed   Amelia   Updated September 4, 2023 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Raphael Appointment BookingClosed   Amelia   Updated September 4, 2023 at 1:10pm   2 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for reaching out to us.At the moment, there is no option to assign an appointment to more than one employee. We do have a plan to implement this in the future, but there is no ... Caitlin Not receiving notification events as admin/employeeClosed   Amelia   Updated September 4, 2023 at 1:01pm   10 Most recent comment from Uroš Jovanović:Hello Caitlin,Thank you very much for that.Can you please test it out now and let me know if it works or not?Looking forward to your reply. Thorlakur Ludviksson How to create an event with sub-selectionClosed   Amelia   Updated September 4, 2023 at 12:35pm   4 Most recent comment from Stefan Petrov:Hello Thorlakur,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... heitor muniz Not allowing spotsClosed   Amelia   Updated September 4, 2023 at 11:57am   2 Most recent comment from Marko Davidović:Hello again heitor,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settin ... justin Sending Links to GalleriesClosed   Amelia   Updated September 4, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Justin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Dani Tanslate notification linkClosed   Amelia   Updated September 4, 2023 at 11:06am   6 Most recent comment from Stefan Petrov:Hello Dani,thanks for the feedback, nice to hear that you were able to find the solution.Please, let us know if you have any other questions regarding this topic, or feel free to open a new ticket reg ... Ralph Different notification emails for different servicesClosed   Amelia   Updated September 4, 2023 at 9:25am   2 Most recent comment from Uroš Jovanović:Hello Ralph,Thank you for reaching out to us.For that purpose, you can create a custom notification and assign it to different services.Hope this helps you.Please let me know if it does or doesn' ... SYS support Event cancel page redirectClosed   Amelia   Updated September 4, 2023 at 9:20am   2 Most recent comment from Stefan Petrov:Hello Maarten,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond t ...