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Public Tickets

Heitor User accountClosed   Amelia   Updated September 4, 2023 at 9:16am   2 Most recent comment from Uroš Jovanović:Hello Heitor,Thank you for reaching out to us.We have noted the issue with the "Automatically create user Amelia Customer" option with the events and passed it to our developers to have it fixed.This ... Milove Clairin The time slot is not availableClosed   Amelia   Updated September 4, 2023 at 9:08am   6 Most recent comment from Uroš Jovanović:Hello Lucas,Thank you fro reaching out to us.Please check that out and let us know what is the case.Looking forward to your reply. Wade W Onuffer Configure a cancellation policyClosed   Amelia   Updated September 4, 2023 at 8:28am   2 Most recent comment from Uroš Jovanović:Hello Wade,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Devan Can't book employee for their assigned serviceClosed   Amelia   Updated September 4, 2023 at 8:04am   5 Most recent comment from Uroš Jovanović:Hello Devan,I will have this ticket closed. Jacob S Adding 2 events to cart at onceClosed   Amelia   Updated September 4, 2023 at 7:48am   6 Most recent comment from Marko Davidović:Hello Jacob, Yes, the cart feature will be implemented and our developers are testing this option. We are currently working on this feature, we planned to implement it within around 6 months, but we h ... Steph Miles Adjust how the Amelia booking widget first loadsClosed   Amelia   Updated September 4, 2023 at 7:44am   5 Most recent comment from Marko Davidović:Hello Steph, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Roman Brunner Timezone in Congratulation Step is wrongClosed   Amelia   Updated September 4, 2023 at 7:43am   5 Most recent comment from Marko Davidović:Hello Roman, You are most welcome and we do apologize for the inconvenience. Hopefully they will be able to fix this in one of the future updates.  Should you have any further inquiries, we kindly re ... Dan Meyer AMelia AppintmentsClosed   Amelia   Updated September 1, 2023 at 3:52pm   8 Most recent comment from Miloš Jovanović:Hi Dan,Yes, we have never seen an Email from Amelia received like on your screenshot, with that "X" mark.Amelia is not the one sending the actual Email.Amelia is only acting as a 'middleman' ... Nuria Jiménez Moreno Citas a misma hora y fecha distintos miembrosClosed   Amelia   Updated September 1, 2023 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Nuria,Thank you very much for the suggestion.Please let us know if you have any other questions. justin Amelia UpgradeClosed   Amelia   Updated September 1, 2023 at 12:37pm   4 Most recent comment from Stefan Petrov:Hello Justin,thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there. Jonnathan Suarez SchedulesClosed   Amelia   Updated September 1, 2023 at 12:19pm   2 Most recent comment from Stefan Petrov:Hello Jonnathan,thanks for reaching out to us.You need to change the default time slot step. By default, it's set to 30 minutes, but if you change it to 5 minutes, for example, then in the employ ... Matteo Mafrici problem with PayPal front-end buttonClosed   Amelia   Updated September 1, 2023 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Matteo,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3447225/ For future ... Grégory MERLE back-office filtersClosed   Amelia   Updated September 1, 2023 at 11:46am   5 Most recent comment from Stefan Petrov:Hello Grégory,thanks for the clarification, i see now.When adding a custom field to services / events, the customer has the option to add the answer/description/etc to the custom fields on the booki ... maite Reservation timeClosed   Amelia   Updated September 1, 2023 at 11:43am   4 Most recent comment from Uroš Jovanović:Hello Maite,Can you please let me know what is the URL of your website so I can log in?Looking forward to your reply. HERVE DASILVA Local Hosting for testingClosed   Amelia   Updated September 1, 2023 at 11:39am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Local hosting is also counted as a domain, but you do not have to activate the license on localhost as you can just install the plugin and you can test it out th ...