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Public Tickets

Assaf Google Meets - Access blockedClosed   Amelia   Updated September 6, 2023 at 1:09pm   2 Most recent comment from Uroš Jovanović:Hello Assaf,Please check the following ticket and I will provide you with an answer there.I appreciate your patience. Philipp Add custom fields to customer dataClosed   Amelia   Updated September 6, 2023 at 11:53am   2 Most recent comment from Marko Davidović:Hello Philipp, Thank you for reaching out to us.Yes, of course, you can find that placeholder like this in the notification sectionHope this helps.  Robert Pothier OEMClosed   Amelia   Updated September 6, 2023 at 8:44am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia as such. We are working on a "White-label" feature and this will be possibly available i ... Mark export settingsClosed   Amelia   Updated September 6, 2023 at 7:53am   5 Most recent comment from Uroš Jovanović:Hello Mark,Glad to be able to assist you.Please let me know if you have any other questions. DIDIER LOPES Affiliate managementClosed   Amelia   Updated September 6, 2023 at 7:00am   4 Most recent comment from Stefan Petrov:Hello Didier,thanks for the positive feedback. Unfortunately, we can't promise integration with the affiliate platform, but you can check our roadmap to keep up with the updates, or you can ev ... Julian Bug: cancel/reject appointment & then reenable only uses default duration, not originally selectedClosed   Amelia   Updated September 6, 2023 at 6:09am   2 Most recent comment from Marko Davidović:Hello Julian, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... [email protected] SMS supportClosed   Amelia   Updated September 5, 2023 at 2:53pm   2 Most recent comment from Stefan Petrov:Hello Brian,thanks for reaching out to us.Yes, Amelia has an SMS option. SMS notifications give you the possibility to send SMS messages to your customers and employees to inform them about appointme ... Hugo change a label in step-by-step booking 1.0Closed   Amelia   Updated September 5, 2023 at 11:35am   4 Most recent comment from Marko Davidović:Hi Hugo,In the case please try the Poedit. Poedit is a better option Loco is the easier but it can not achieve what you can do with Poedit. Just follow these instructions 1. Download the Amelia plu ... Nicolaie Ploscutanu How does booking process function exactly?Closed   Amelia   Updated September 5, 2023 at 10:47am   2 Most recent comment from Stefan Petrov:Hello Nicolaie,thanks for reaching out to us.There is no option for the customer to book through the customer panel unless if it is an appointment from the package. Otherwise, there is no option to bo ... oscar salcedo pay by nfcClosed   Amelia   Updated September 5, 2023 at 10:34am   4 Most recent comment from Marko Davidović:Hello oscar,You need to connect statuses in Amelia with orders statues in WooCommerce.You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerc ... Lee time zonesClosed   Amelia   Updated September 5, 2023 at 10:32am   6 Most recent comment from Marko Davidović:Hello Lee,Buffer time counts in in the length of service. For example, if you work from 09 to 10 and you set the buffer time to 10 minutes your service length is 1 hour and ten minutes and this time c ... Jonas Ulrich Schaefer Google CalendarClosed   Amelia   Updated September 5, 2023 at 10:30am   2 Most recent comment from Stefan Petrov:Hello Jonas,thanks for reaching out to us.For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Al ... Maurizio Di Franco API ConnectivityClosed   Amelia   Updated September 5, 2023 at 9:10am   2 Most recent comment from Stefan Petrov:Hello Maurizio,thanks for reaching out to us.We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts. You can check those API Ro ... Roland Service without timebookingClosed   Amelia   Updated September 5, 2023 at 9:04am   2 Most recent comment from Stefan Petrov:Hello Roland,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Sebastian Limit appointments per customer not availableClosed   Amelia   Updated September 5, 2023 at 8:32am   2 Most recent comment from Stefan Petrov:Hello Sebastian,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3450347 For future reference, please don't open multiple tickets with the same to ...