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Public Tickets

Luis Ojeda Import Coupon CodesClosed   Amelia   Updated October 21, 2022 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Luis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Mario Hartmann Wrong buttonsClosed   Amelia   Updated October 21, 2022 at 12:32pm   4 Most recent comment from Marko Davidović:Hello Mario, Thank you for reaching out to us.We are glad to hear that you have managed to sort everything out.If you have any more questions please open another ticket and we will gladly help you the ... Kevin Customer Appointment HistoryClosed   Amelia   Updated October 21, 2022 at 12:29pm   4 Most recent comment from Marko Davidović:Hello Kevin, You are most welcome, and we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a l ... Luke Creating UsersClosed   Amelia   Updated October 21, 2022 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Luke,Thank you for the explanation. Unfortunately, currently, this feature is not built-in in Amelia. The customer must book the appointment first in order to access the customer pane, otherwis ... Kirstin stylingClosed   Amelia   Updated October 21, 2022 at 11:56am   4 Most recent comment from Miloš Jovanović:Hi, Kirstin In order to change the general colours of the Customer/Employee Panels as well as text colour; at the moment we don't have a separate setup that is only for the Panels; but if yo ... Shanna Cancelling an appointmentClosed   Amelia   Updated October 21, 2022 at 7:45am   2 Most recent comment from Marko Davidović:Hello Shanna, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paym ... Jason Existing customer returns "NO DATA" when searching for themClosed   Amelia   Updated October 20, 2022 at 9:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Jason,You are welcome,I checked with our developers, and they know this issue, but it is not easy to solve. We will be completely redesigning the Amelia backend, so until this happens this will n ... Dermod Wood Cannot create an event in AmeliaClosed   Amelia   Updated October 20, 2022 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, DermodPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Jean-Marc Hans Notifications are no longer sentClosed   Amelia   Updated October 20, 2022 at 5:33pm   4 Most recent comment from Stanislav Snagovskiy:Hello Jean-Marc, Thank you for reaching out to us.I am glad that you solved this issue.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if t ... Alex Franco Two websites, centralized booking with AmeliaClosed   Amelia   Updated October 20, 2022 at 5:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alex, Thank you for reaching out to us. Yes, for each new site and new installation, you should set everything up from scratch. There is no option to link Amelia through multiple sites. The only ... Luke WooCommerce - Amelia IntegrationClosed   Amelia   Updated October 20, 2022 at 4:59pm   2 Most recent comment from Stanislav Snagovskiy:Hello Luke, WooCommerce is used as a payment method in Amelia, and the main advantage of the WooCommerce integration is that allows you to use their payment gateways, send invoices, and include taxe ... Marcos online reservationsClosed   Amelia   Updated October 20, 2022 at 3:44pm   8 Most recent comment from Stanislav Snagovskiy:Dear Marcos,Thank you,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! bengolfrates 2.0 Pop upClosed   Amelia   Updated October 20, 2022 at 10:27am   2 Most recent comment from Marko Davidović:Hi, bengolfrates  This pop up should be gone with the latest update. Can you please check did you update Amelia to the latest version, 5.4 ? We are not able to replicate this on our Demo Site,  an ... Fore Not able to schedule service in packageClosed   Amelia   Updated October 20, 2022 at 10:09am   27 Most recent comment from Miloš Jovanović:Hi, Fore I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.My apologies if ... Marina add additional fields in "your informations" part of the new booking formClosed   Amelia   Updated October 20, 2022 at 9:43am   4 Most recent comment from Marko Davidović:Hello Marina, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ...