Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Ralph Category : edit and display descriptionClosed   Amelia   Updated November 26, 2019 at 5:12pm   2 Most recent comment from Miloš Jovanović:Hi Ralph,Thank you for your purchase.Sorry to disappoint you but at the moment only services have the description, not the categories.Unfortunately this kind of customization requires source code of ... Sangoma Asgard You have reached maximum number of registered domainsClosed   Amelia   Updated November 26, 2019 at 9:46am   6 Most recent comment from [deleted]:Hello Jay, If you want to transfer Amelia you need to first deactivate it on the old domain (before deleting) and then activate it on a new one. We deactivated your code on the old domain so please ... Louise Paypal & Google Calendar integrationClosed   Amelia   Updated November 25, 2019 at 3:35pm   4 Most recent comment from [deleted]:Hello Louse, Great, glad to hear that!You are welcome, Louse.Could you please tell me which information you would like to add (if possible) in the Orders details section of PayPal? Thanks! Jacopo Gomarasca CUSTOMIZATIONClosed   Amelia   Updated November 25, 2019 at 3:09pm   7 Most recent comment from [deleted]:Hello Jacopo,  Regarding your feature requirements, the first one is possible in Amelia. When you create an employee in the details section you set one default location, but then you can set more dif ... Thiago Unable to pay in the pluginClosed   Amelia   Updated November 25, 2019 at 1:59pm   2 Most recent comment from Aleksandar Vuković:Hello Thiago.Thank you for your purchase.Issues like this usually happen when you leave the "Test" or "Sandbox" mode on, and you're trying to pay with live credentials or a real credit card. Also ... darren Email notifications won’t workClosed   Amelia   Updated November 25, 2019 at 10:30am   6 Most recent comment from [deleted]:Hello darren, You are welcome. As I replied to your other ticket, we deactivated your code so please try activating it now. Let me know if you still have issues,  Clemens Additional persons notificationClosed   Amelia   Updated November 25, 2019 at 10:29am   25 Most recent comment from Miloš Jovanović:Hi Clemens,Thank you very much for the review , it really means a lot to us.Have a great day.Best regards. Lineandorsen Booking button disappear and looks weirdClosed   Amelia   Updated November 25, 2019 at 9:37am   2 Most recent comment from [deleted]:Hello Lineandorsen, Sorry for replying late, we are not working on weekends.This is probably due to the theme that you use. Could you please change your theme and check if the issue is gone?  kellyminks Service Catalog Appearance IssueClosed   Amelia   Updated November 25, 2019 at 9:25am   2 Most recent comment from [deleted]:Hello Kelly,  Thank you for your purchase!Apologies for replying late, we are not working on weekends. This behavior is strange. Could you please provide me a temporary WP-admin login for your sit ... William Decker Email notificationsClosed   Amelia   Updated November 25, 2019 at 9:14am   2 Most recent comment from [deleted]:Hello Bill Decker,  Apologies for replying late, we are not working on weekends.  Yes, this is caused by the plugin that you use for SMTP, as you said Post SMTP. So, if you are using another plugin ... Lineandorsen Stripe don't receive booking information (name, email)Closed   Amelia   Updated November 25, 2019 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hi again LineandorsenIf you mean that the customer details don't appear on Stripe, I'm afraid that this is how the integration works at the moment. However, I can send you a zipped file wh ... darren wont updateClosed   Amelia   Updated November 25, 2019 at 8:20am   2 Most recent comment from Aleksandar Vuković:Hello darrenThere was an issue with auto-update in one of our previous versions. That has been fixed with version 2.3, so after you update the plugin, you won't be having these issues anymore.Ple ... Julian EVENTSClosed   Amelia   Updated November 25, 2019 at 8:02am   2 Most recent comment from Aleksandar Vuković:Hello Julian.Thank you for your purchase.Everything you create with Amelia should be displayed on the front-end with the use of our shortcodes. Specifically for Events:[ameliaevents]You can take a lo ... Rasmus Oejvind Getting Informatoin About Completed Bookings To Google Ads Conversion TrackerClosed   Amelia   Updated November 25, 2019 at 7:59am   2 Most recent comment from Aleksandar Vuković:Hello Rasmus.Thank you for your purchase.What you can do is to set Redirect URL in General settings of plugin, so when customers come to that Congratulations page it will be shown Finish button, so w ... Arvynn Lleno Problem when using Amelia on a mobile deviceClosed   Amelia   Updated November 22, 2019 at 4:50pm   2 Most recent comment from [deleted]:Hello Arvynn, Please add this script to the page where you have your Amelia shortcode:  window.ameliaBooking = {disableScrollView: true}and let me know if it worked! Thanks