Public Tickets
Sajan Nair
My Booing Functionality is not FunctioningClosed
Amelia
Updated November 29, 2019 at 5:28pm
2
Most recent comment from [deleted]:Hi Sajam Nair,Thank you for contacting us.Can you please provide us more information when this problem happens?Best regards.
Wil McD
Location map API errorClosed
Amelia
Updated November 29, 2019 at 12:51pm
4
Most recent comment from Aleksandar Vuković:You're welcome, Wil.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Fabian Watrinet
Manage Appointments as EmployeeClosed
Amelia
Updated November 29, 2019 at 11:09am
2
Most recent comment from [deleted]:Hello Fabian,Unfortunately, this isn't possible to achieve in the back-end of Amelia with its built-in features. And I am afraid we couldn't change this user role now since we haven't ...
Ken Staynor
UpdateClosed
Amelia
Updated November 28, 2019 at 2:07pm
2
Most recent comment from Aleksandar Vuković:Hello Ken.If you entered the purchase code in Amelia Settings/Activation, you should be able to update it from your Plugins section in the dashboard. Some installations offer this only when the plugi ...
Laura
Can't process paymentsClosed
Amelia
Updated November 28, 2019 at 12:54pm
14
Most recent comment from Aleksandar Vuković:No worries, Laura.I'm glad you found out what the issue was.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
JustDoIt123
Intergrate another SMS gatewayClosed
Amelia
Updated November 28, 2019 at 10:55am
6
Most recent comment from Aleksandar Vuković:Hello Jay.I am sorry to disappoint you, but unfortunately something like this is not possible.
Егор
Hide category nameClosed
Amelia
Updated November 28, 2019 at 10:17am
4
Most recent comment from [deleted]:You are welcome!Glad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
David
CustomizationClosed
Amelia
Updated November 28, 2019 at 9:58am
4
Most recent comment from Aleksandar Vuković:You're welcome, ThomasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Karlis
Cant upload photos + bunch of errorsClosed
Amelia
Updated November 28, 2019 at 9:54am
2
Most recent comment from [deleted]:Hello Karlis, Unfortunately, we encountered a bug in the system after the last update. It occurs when you click on one of the reordering services options in Amelia -> Services, after which it is not ...
Cyrus Roussilhes
Amelia - Endless loadingClosed
Amelia
Updated November 28, 2019 at 9:30am
5
Most recent comment from Aleksandar Vuković:You're welcome Cyrus.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Cyrus Roussilhes
Amelia - Booking different time slots for an eventClosed
Amelia
Updated November 28, 2019 at 9:29am
10
Most recent comment from Aleksandar Vuković:Awesome Cyrus!Thank you very much!If you're interested in our offer, please let me know, and I'll reach out to our sales team, so they can generate a coupon for you.
Jaap Bijl
Calendar viewClosed
Amelia
Updated November 28, 2019 at 7:49am
2
Most recent comment from Aleksandar Vuković:Hello again Jaap BijlUnfortunately, that's not how the Calendar works.The white fields show that you're available during those hours. Gray fields show the unavailable times.Since every emplo ...
Colton Joseph
Can't activateClosed
Amelia
Updated November 27, 2019 at 10:12am
4
Most recent comment from Miloš Jovanović:HI Colton,Ok license is deactivated for the old site, can you please try now.Just enter the purchase code on the site that you want to use the plugin.Best regards.
LayLa Johnson
User and RolesClosed
Amelia
Updated November 27, 2019 at 10:10am
2
Most recent comment from [deleted]:Hello Layla Johnson, Thank you for your purchase!I see you managed to solve the issue, great, glad to hear that.If you have any further questions or concerns feel free to ask,
Jonas Wallin
Amelie dont get customizedClosed
Amelia
Updated November 26, 2019 at 5:13pm
2
Most recent comment from Miloš Jovanović:Hi Jonas,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ...