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Public Tickets

María de los Angeles Acosta No carga el complemento en el celularClosed   Amelia   Updated March 9, 2021 at 5:14pm   2 Most recent comment from Aleksandar Vuković:Hello MaríaThank you for your purchase.For future reference, please translate your comments into English - we don't speak Spanish, and Google Translate can't seem to translate your message ... Lohan VLAMINCK NotificationsClosed   Amelia   Updated March 9, 2021 at 4:51pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, LohanThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Tim service calendar file has the wrong timeClosed   Amelia   Updated March 9, 2021 at 4:51pm   2 Most recent comment from Aleksandar Vuković:Hi TimThis seems to be a duplicate ticket, so it will be closed. Please take a look at the other tickets I responded to just now, and stick to one when replying.Thank you for your understanding. Tim half an hour is missingClosed   Amelia   Updated March 9, 2021 at 4:50pm   6 Most recent comment from Aleksandar Vuković:Hi again TimPlease check the other two tickets in regard to the time zone. If all these tickets are related to the same issue, please stick with one ticket, and we'll help you through it.You shou ... Tim Time mismatchClosed   Amelia   Updated March 9, 2021 at 4:48pm   3 Most recent comment from Aleksandar Vuković:Hi again TimThis is a ticket assigned to my colleague, but I'll respond to it because it seems to be the same issue I just responded to:https://tmsplugins.ticksy.com/ticket/2711786It's all ... Tim event id not foundClosed   Amelia   Updated March 9, 2021 at 4:47pm   5 Most recent comment from Aleksandar Vuković:Hi again TimI'm sorry to hear you had to waste your resources on this.Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- for ... Tim Why are my tickets ignored?Closed   Amelia   Updated March 9, 2021 at 4:45pm   2 Most recent comment from Aleksandar Vuković:Hello TimI'm so sorry for the delay, but we're having an increased number of tickets coming in. I'm currently in my 10th working hour today, and I still have around 100 tickets assigned ... Hariharan Amelia stopped workingClosed   Amelia   Updated March 9, 2021 at 4:41pm   3 Most recent comment from Aleksandar Vuković:Hello HariharanThank you for your purchase, and sorry for the late response.Also, thank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel fre ... Lynsey McGee confirmation email time settingClosed   Amelia   Updated March 9, 2021 at 4:19pm   2 Most recent comment from Aleksandar Vuković:Hello LynseyThank you for your purchase, and sorry for the late response.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any tim ... Mike Default Payment Method: "On-site" is in german "Bar(Zahlung)" NOT "Rechnung"Closed   Amelia   Updated March 9, 2021 at 4:02pm   2 Most recent comment from Aleksandar Vuković:Hello MikeThank you for reaching out to us about this. We do not have translators in our company, so this is what one of our customers sent us.The strings in the plugin can be changed using POEDIT o ... Sara Beltran Beltran Sancho multiple bookingClosed   Amelia   Updated March 9, 2021 at 3:53pm   2 Most recent comment from Aleksandar Vuković:Hello SaraThis is possible only in the Pro and Developer licenses, as a part of the Packages feature.If you were to upgrade your Basic license to Pro, you would be able to create a package which will ... Rob Anderson SMS NotificationsClosed   Amelia   Updated March 9, 2021 at 3:39pm   3 Most recent comment from Aleksandar Vuković:That's about it, RobIn case you need more info about crons, please take a look below:cron is a Linux utility which schedules a command or script on your server to run automatically at a specifi ... Elisabeth pre upgrade questionClosed   Amelia   Updated March 9, 2021 at 3:08pm   2 Most recent comment from [deleted]:Hi Elisabeth,thank you for purchasing Amelia, and for considering an upgrade.When you are moving on live site from local or stage site we can suggest to use Plugin Duplicator. We use it and it' ... Sheshan Narada Amelia Frontend DashboardClosed   Amelia   Updated March 9, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi Sheshan Narada, If you are referring to the back-end Calendar on the Amelia -> Calendar page, there isn't a possibility of showing it on the front-end, unfortunately. You can suggest it as a ... Sara Beltran Beltran Sancho time after servicesClosed   Amelia   Updated March 9, 2021 at 2:19pm   4 Most recent comment from [deleted]:Hi Sara,You could add Breaks for an employee, however, it cannot be set between two employees. I'll forward this, but I'll kindly ask you to add it as a feature suggestion on this page. Fea ...