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Public Tickets

Tod Eltzroth Employee email notice is wrong time!Closed   Amelia   Updated March 9, 2021 at 2:02pm   2 Most recent comment from [deleted]:Hello Tod, The timezone applied to Amelia is the one you choose in your WordPress General Settings, so please check there if you have set your City timezone, as if you haven't there can be a mi ... Grant Holmes Developer LicenseClosed   Amelia   Updated March 9, 2021 at 1:51pm   8 Most recent comment from Grant Holmes:Thanks Liza!! Pyxel Media Working Hours SettingsClosed   Amelia   Updated March 9, 2021 at 1:39pm   4 Most recent comment from [deleted]:Hi Pyxel Media,As I can see on the screenshot, there isn't an available time slot for 2:30-3:30, like you set under the employees' work hours, so I am not sure if I understand what exactly ... Liv WooCommerce skip cart pageClosed   Amelia   Updated March 9, 2021 at 10:46am   4 Most recent comment from [deleted]:Hi Liv,thank you for the kind reply.At the moment, skipping cart is only possible if value of services chosen totals to $0.However, I'll kindly ask you to add it as a feature suggestion on this ... Sarah Howell Time SettingsClosed   Amelia   Updated March 9, 2021 at 9:46am   6 Most recent comment from Aleksandar Vuković:You're welcome, SarahIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Simone Greimel Import EventsClosed   Amelia   Updated March 9, 2021 at 9:08am   2 Most recent comment from [deleted]:Hello Simone Greimel ,Thank you for your purchase.There isn't a possibility of importing events to Amelia with its current built-in features, unfortunately. If you wish , you can suggest that as ... Timo Kirsten Labeling in germanClosed   Amelia   Updated March 9, 2021 at 8:36am   9 Most recent comment from Aleksandar Vuković:Hello again TimoWe're working with WPML to separate the strings you need to achieve this.It requires modifying a lot of strings in the plugin, and it's not as simple as changing a single opt ... Ashley Event showing as closed prior to it happeningClosed   Amelia   Updated March 9, 2021 at 8:08am   2 Most recent comment from [deleted]:Hi Ashley,thank you for reaching out to us.Please check if the option Booking starts immediately is enabled, in Amelia > Event > Edit Event > Event Details; if not the booking may be closed until a ... Messedaa Refund customersClosed   Amelia   Updated March 9, 2021 at 7:47am   2 Most recent comment from [deleted]:Hi Messedaa,thank you for contacting us.Please go to Amelia > Settings > Payments > Stripe > Metadata & Description.Here you need to put placeholders used for Email Notifications, such as %custome ... Elly Jones setting upClosed   Amelia   Updated March 8, 2021 at 5:48pm   3 Most recent comment from Elly Jones:Thank you Ivana this is very helpful!Kind regards,Elly Tim Amelia events dont workClosed   Amelia   Updated March 8, 2021 at 4:34pm   2 Most recent comment from [deleted]:Hi Tim, thank you for contacting us!I apologize for the belated response, as we don't operate on weekends.Please let me know if you updated Amelia to 3.1 version; if you have and this error appe ... Gerlinde how to use the new events calendar featureClosed   Amelia   Updated March 8, 2021 at 4:24pm   4 Most recent comment from [deleted]:You are welcome, Gerlinde. Glad to see that you like the new feature, thank you!There isn't an option to remove them unfortunately, but you can maybe hide them on the front-end with adding custom ... chris blades Events listClosed   Amelia   Updated March 8, 2021 at 3:37pm   2 Most recent comment from [deleted]:Hi Chris,thank you for purchasing Amelia; I am glad to know that you find it suitable for most part for your business!Amelia has received another form for the events via new update 3.1; we now have an ... Messy General Terms and ConditionsClosed   Amelia   Updated March 8, 2021 at 3:36pm   2 Most recent comment from [deleted]:Hello Messy, For any additional information or questions you want to add to the Amelia booking form for customers to see/provide information you can use the Custom fields, you can read more about th ... Alex Request paiement when appointment scheduled in the back-endClosed   Amelia   Updated March 8, 2021 at 3:01pm   2 Most recent comment from [deleted]:Hi Alex,thank you for purchasing Amelia, and for contacting us.Unfortunately, this is only possible when you have On Site payment enabled. If your customer is entered manually by you, there is no opti ...