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Public Tickets

Jörg google structured DataClosed   Amelia   Updated March 10, 2021 at 1:26pm   4 Most recent comment from [deleted]:Hi, Jorg!Thank you for the explanation.Unfortunately, it's not possible with Amelia's built-in features at the moment.We are always looking for ideas on how to make Amelia better. So if you ... samantha wakefield customer has no email addressClosed   Amelia   Updated March 10, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello samanthaAt the moment, the only way to add a customer would be to use a dummy email address. From back-end you can't add different customers with the same email, only customers can do that. ... Michael Claypool what the numbers are inside the circles next to the appointmentsClosed   Amelia   Updated March 10, 2021 at 9:43am   2 Most recent comment from [deleted]:Hello Michael,  If you are referring to the circles marked in the screenshot , those are the initials of the employee (first letters of the name) or the employee's profile photo if you add one w ... Stefan Domeyer Checkout does not work, HELP PLEASE!Closed   Amelia   Updated March 10, 2021 at 9:43am   3 Most recent comment from [deleted]:Hi Stefan,thank you for reaching out to us.Nico, thank you as well, your input is much appreciated.I have reported this to be checked if there is any inconsistency in the program causing this, as we a ... Shannon Smith connecting to Google calendarClosed   Amelia   Updated March 10, 2021 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello ShannonThank you for your purchase.I just went through the tutorial from our documentation, and while there have been a few small changes, it's still the same. The only notable change is ... Barry Greenberg SMS notifications not sending to employeeClosed   Amelia   Updated March 10, 2021 at 9:30am   10 Most recent comment from [deleted]:Hi, Barry!I apologize for the delayed response, I had to collect this information from different sources.So, the issue is caused by SMS API not being able to update the status of the message in thei ... Rainer Calendar connection stopped workingClosed   Amelia   Updated March 10, 2021 at 9:12am   3 Most recent comment from Rainer:Thx Ivana, this was the reason, it's working now again. Samuel Problems synchronicing with google calendarClosed   Amelia   Updated March 10, 2021 at 7:52am   2 Most recent comment from Aleksandar Vuković:Hello SamuelThank you for your purchase.This error usually occurs when Google attempts to assign multiple tokens to one employee. Can you please access your database, and navigate to the wp_amelia_pro ... Phil Holmes Prefilled form fieldsClosed   Amelia   Updated March 9, 2021 at 11:38pm   6 Most recent comment from [deleted]:Hi, Phil!I'm sorry that Amelia didn't suit your business.In order to request a refund, please follow the steps below:Log in to http://store.tms-plugins.com/ with the credentials you receiv ... Christien Claassen 2 questions about Events en Book more than one at the same timeClosed   Amelia   Updated March 9, 2021 at 11:28pm   2 Most recent comment from [deleted]:Hi, Christien!Thank you for choosing Amelia.Unfortunately, at the moment it's not possible to book multiple appointments in Amelia. This feature is probably the most requested one, so it's o ... Gabriel Purchase code Amelia activationClosed   Amelia   Updated March 9, 2021 at 10:03pm   6 Most recent comment from Aleksandar Vuković:Good news, Gabriel.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chris Cutting Amelia & Google Calendar Set-upClosed   Amelia   Updated March 9, 2021 at 7:59pm   6 Most recent comment from Aleksandar Vuković:Great news Chris, you're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. natasha no views are loading and working correctly. They look perfect in preview mode, on the back endClosed   Amelia   Updated March 9, 2021 at 7:55pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Natasha, you're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Vincent Palafox I can not download the update.Closed   Amelia   Updated March 9, 2021 at 5:51pm   4 Most recent comment from [deleted]:Hi, Vincent!I'm glad to know the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.  Alberto Olivera Event photo next to event listClosed   Amelia   Updated March 9, 2021 at 5:42pm   2 Most recent comment from Aleksandar Vuković:Hello AlbertoI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our development team is currently working on a new Customize ...