Public Tickets
JESSE LIRA DOS SANTOS
SuporteClosed
Amelia
Updated June 2, 2021 at 7:07am
2
Most recent comment from [deleted]:Hi, Jesse!Thank you for choosing Amelia.I'm not sure I understood the question completely. Could you please provide me with some more details and screenshots in order to avoid misunderstanding?L ...
morfi
Location Manager User RoleClosed
Amelia
Updated June 1, 2021 at 11:02pm
2
Most recent comment from [deleted]:Hi, Andras!Thank you for choosing Amelia.I'm afraid, at the moment such limitations can't be set with current built-in features in Amelia.You can suggest that as a feature request here, or ...
Ronja
booking and changing existing events not possibleClosed
Amelia
Updated June 1, 2021 at 10:57pm
6
Most recent comment from [deleted]:Hi, Ronja!Thank you for letting me know.Yes, we recently got a few tickets on this issue, so we figured out that it can be fixed by modifying a value in the database.Please feel free to contact us if ...
Marios Anthis
sms notification not working URGENTClosed
Amelia
Updated June 1, 2021 at 1:43pm
2
Most recent comment from [deleted]:Hi Marios,thank you for reaching out to us; I'm very sorry to hear this.We have changed the server for SMS, and now SMS is using different server IP address. Most probably the server IP address i ...
Jeffrey Kimel
Change Font on front endClosed
Amelia
Updated June 1, 2021 at 1:42pm
2
Most recent comment from [deleted]:Hi Jeffrey,thank you for reaching out to usIf you need different font or Google fonts you have to use wp_enqueue_style to insert them on wordpress. On this link you can find how.(find Properly E ...
Mark Stubbins
Same email multiple signupsClosed
Amelia
Updated June 1, 2021 at 1:40pm
4
Most recent comment from [deleted]:Hi Mark,thank you for the kind reply!I have located your new ticket and responded there.Kind regards!
Matthes Vogel
Google MeetClosed
Amelia
Updated June 1, 2021 at 12:07pm
2
Most recent comment from [deleted]:Hi Matthes,thank you for reaching out to us.If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the ap ...
Patrice
Timezone Display Issues on Front EndClosed
Amelia
Updated June 1, 2021 at 12:04pm
2
Most recent comment from [deleted]:Hi Patrice,thank you for reaching out to us; I'm very sorry to hear that happens.Please check in Amelia > Settings > General Settings, if the option Show booking slots in client time zone is ...
Graham George
"Please wait"Closed
Amelia
Updated June 1, 2021 at 8:09am
5
Most recent comment from [deleted]:Hi Graham,thank you so much for contacting back! I apologize for a later response as we don't work on weekends.I am glad to hear you've found the cause, thank you for letting me know - I wi ...
Mark Stubbins
Google Calendar - don't set new appt busyClosed
Amelia
Updated June 1, 2021 at 7:46am
2
Most recent comment from [deleted]:Hi Mark,thank you for reaching out to us; I apologize for a later response as we don't work on weekends.Unfortunately, in order to still see available slots, your employees need to use separate ...
Manal Aldabbagh
Google calendar IntegrationClosed
Amelia
Updated May 31, 2021 at 9:33pm
2
Most recent comment from [deleted]:Hi, Manal!Thank you for choosing Amelia.Could you please clarify if you followed all the steps from our documentation? Also, did you sign in to the Google Calendar through the Employee's profile ...
Grace Yoo
download failClosed
Amelia
Updated May 31, 2021 at 9:27pm
2
Most recent comment from [deleted]:Hi, Grace!Sorry for the delayed response, we don't work on weekends.Please try to download Amelia in another browser since this issue can be related to the browser's security settings.Lookin ...
Tomoya Shirai
About customer panelClosed
Amelia
Updated May 31, 2021 at 12:33pm
6
Most recent comment from [deleted]:Thank you for contacting back Tomoya!If you need anything else, we will be here
Maximiliano Morena
Package appointmentsClosed
Amelia
Updated May 31, 2021 at 12:15pm
6
Most recent comment from [deleted]:Hi, Max!Sorry for the delayed response, we don't work on weekends.Yes, I realized that the question isn't related to rescheduling. But since according to Amelia's logic, all the Appoin ...
karbone Studio
Google Calendar connectionClosed
Amelia
Updated May 31, 2021 at 12:12pm
3
Most recent comment from Aleksandar Vuković:That is correct, karbone studio, I'm glad you were able to resolve this issue.If an employee is connected to his/her Google Calendar, and (s)he dropped out, you most likely haven't publishe ...