We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Michael Rieder Sorting GroupClosed Pre-purchase questions for wpDataTables   Updated November 6, 2023 at 3:18pm   4 Most recent comment from Miloš Jovanović:Hi Michael,Just a small follow up.No problem, i am happy to advise.Those are the current limitations, but i hope the devs will be able to make the improvement soon.Please don't hesitate to open ... Kevin Armstrong Creating Tables from SharepointClosed Pre-purchase questions for wpDataTables   Updated November 2, 2023 at 4:20pm   4 Most recent comment from Miloš Jovanović:Hi Kevin,You can test this on our Demo Sandbox Site, it has all the full features you could try.( You will find other Add-on Demo sites in my Singature, too, which can be used for testing)We have so ... Andy Rachmiel wpDataTables placeholders in URL query stringClosed Pre-purchase questions for wpDataTables   Updated November 2, 2023 at 3:06pm   16 Most recent comment from Aleksandar Vuković:Hello Engin.Sorry for the late response.The hooks (actions or filters) are usually added to themes or child themes, in the functions.php file, and what I sent to Andy is just an example.Please note ... Craig Simpson Adding data to an form (an order)?Closed Pre-purchase questions for wpDataTables   Updated November 1, 2023 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi Craig,I believe this is the same subject / use-case as you wrote on the other ticket https://tmsplugins.ticksy.com/ticket/3509137/?If that is the case, we will close this one and if we can just f ... Raymond Parwez Price planClosed Pre-purchase questions for wpDataTables   Updated November 1, 2023 at 12:22pm   2 Most recent comment from Miloš Jovanović:Hi Raymond,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jesus Leyva FeatureClosed Pre-purchase questions for wpDataTables   Updated October 31, 2023 at 4:02pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-At this t ... Craig Simpson Can i create a database of products to add to basketClosed Pre-purchase questions for wpDataTables   Updated October 31, 2023 at 2:31pm   2 Most recent comment from Miloš Jovanović:Hi Craig, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Colleen McKenna get refundClosed Pre-purchase questions for wpDataTables   Updated October 30, 2023 at 3:40pm   2 Most recent comment from Miloš Jovanović:Hi Colleen,First i would like to apologise for all the waiting time on the reply to your original ticket.We responded to it now, and we will be much quicker going forward.I hope you might reconsider ... RAMON PEREZ Advance Table FeaturesClosed Pre-purchase questions for wpDataTables   Updated October 30, 2023 at 12:22pm   2 Most recent comment from Miloš Jovanović:Hi Ramon,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Ali Saroba Loading data daily automaticallyClosed Pre-purchase questions for wpDataTables   Updated October 27, 2023 at 2:39pm   3 Most recent comment from Miloš Jovanović:Hello Ali,Thanks for showing interest in wpDataTables.If you simply need to update your data daily, you can easily achieve this with our Plugin.First we will advise on two ways how you can use Google ... Frezia Questions that need to be answered before buyClosed Pre-purchase questions for wpDataTables   Updated October 25, 2023 at 12:05pm   2 Most recent comment from Miloš Jovanović:Hello,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3503373/ For future reference, please don't open multip ... Keoni Hide Empty Columns?Closed Pre-purchase questions for wpDataTables   Updated October 24, 2023 at 3:31pm   12 Most recent comment from Miloš Jovanović:Hi Keoni,I am happy to see this helps, at least with this major point of your use-case.As you can see, i tested this method on a couple of Tables, so it should definitely work without any issue.No p ... Stephen Hall Looking for a WP Datatables DeveloperClosed Pre-purchase questions for wpDataTables   Updated October 20, 2023 at 6:15pm   2 Most recent comment from Miloš Jovanović:Hi Stephen,Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near fu ... Jose Nunez active option edit inline and popover in the same timeClosed Pre-purchase questions for wpDataTables   Updated October 20, 2023 at 11:04am   4 Most recent comment from Miloš Jovanović:Hi Jose,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... vivan ghaniClosed Pre-purchase questions for wpDataTables   Updated October 20, 2023 at 8:28am   1 Most recent comment from vivan:jioh78y7t6rt56r5r76yyh jgbybjnh,oj,oij,hnuhbghnygytgftfrdrdesdcersxewazedn rfuygiuhfdvolfdkgb.lpfknh.pgbhjkodijndiusfhsojfm lvm ckj muchxivhuidsf ghgjhyjyfhgmnkfgjifgdlritougjfbnbv,nbkcuigfubvnkcjhxfy ...