We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jan Question re: Attachment upload optionClosed Pre-purchase questions for wpDataTables   Updated September 25, 2023 at 4:11pm   6 Most recent comment from Miloš Jovanović:Hi Jan, You're welcome.My apology that i am getting to this just now.I am glad that it was helpful,please don't hesitate to open new tickets for any other questions, we will always do our ... albe questionsClosed Pre-purchase questions for wpDataTables   Updated September 19, 2023 at 8:42pm   7 Most recent comment from Miloš Jovanović:Hi albe,No problem at all, we are happy to help and advise as much as possible. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! :) sofia Can a form pull data from a table?Closed Pre-purchase questions for wpDataTables   Updated September 19, 2023 at 7:37pm   2 Most recent comment from Miloš Jovanović:Hi sofia, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Witold Error on plugin – line 159Closed Pre-purchase questions for wpDataTables   Updated September 22, 2023 at 12:33pm   3 Most recent comment from Miloš Jovanović:Hi Witold, Just following up, wanted to also check which wpDataTables version you have installed, do you have our latest 5.8.2 ? If not, please update the Plugin because our developers fixed a lot of ... Sunofar Front end editing optiomClosed Pre-purchase questions for wpDataTables   Updated September 15, 2023 at 5:37pm   2 Most recent comment from Miloš Jovanović:Hi Sunofar,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Patty Function checkingClosed Pre-purchase questions for wpDataTables   Updated September 11, 2023 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi Patty, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Sina issue in ordering new table numberClosed Pre-purchase questions for wpDataTables   Updated September 10, 2023 at 6:44pm   5 Most recent comment from Miloš Jovanović:Hi Sina,You're welcome, i am happy to advise.Anything else that we could assist with, please don't hesitate to create new tickets.Thank you. Stefan Stoyanov Change button colorClosed Pre-purchase questions for wpDataTables   Updated September 8, 2023 at 8:10pm   8 Most recent comment from Miloš Jovanović:Hi Stefan, Apology for the delay on my reply. - In regards to this space between columns,  i see what you mean on the page. If i inspect the HTML of the cell in the second column, for some reason th ... ailen cury ​ Inquire about compatibility.​Closed Pre-purchase questions for wpDataTables   Updated September 4, 2023 at 7:31pm   2 Most recent comment from Miloš Jovanović:Hi ailen cury, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Stefan Stoyanov Creating stylish listClosed Pre-purchase questions for wpDataTables   Updated August 31, 2023 at 4:42pm   4 Most recent comment from Miloš Jovanović:Hi, StefanYou're welcome.Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! Steve Carter Float valuesClosed Pre-purchase questions for wpDataTables   Updated August 31, 2023 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi Steve.1. Can you please first check what is your Number Format in the main Plugin settings?If it is with the comma as decimal separator, change it to the other one.Then, as far as i can see in your ... Joo Han WpDataTable Hide Initial ResultsClosed Pre-purchase questions for wpDataTables   Updated August 30, 2023 at 2:30pm   2 Most recent comment from Miloš Jovanović:Hi Joo Han,Yes, you can achieve this with our premium add-on Powerful Filters.It has a built-in feature "Hide table before filtering",this will allow you to setup one or more filters for a user to ch ... Larry Danforth Report Builder ImagesClosed Pre-purchase questions for wpDataTables   Updated August 30, 2023 at 11:52am   2 Most recent comment from Miloš Jovanović:Hi Larry, Sorry to disappoint you, but we are still not able to have images as part of the Report. As we pointed out in this Documentation, Please note some limitations of the current version: Image ... GEORGIOS PostsClosed Pre-purchase questions for wpDataTables   Updated August 25, 2023 at 7:11pm   2 Most recent comment from Miloš Jovanović:Hi GEORGIOS, As the custom posts/fields, are a part of the WordPress database; pulling this data can only be done through MySQL query-based tables. Please note: Using this plugin feature requires at ... Michael Rieder Google Charts TipToolClosed Pre-purchase questions for wpDataTables   Updated August 21, 2023 at 11:05am   2 Most recent comment from Miloš Jovanović:Hi Michael,Chart engines do not inherit the number format you set up in wpDataTables, and there are no built-in options to change the number format in the chart, but you can use wpdatachart callback ...