We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

RJ wpDataTable featuresClosed Pre-purchase questions for wpDataTables   Updated September 25, 2017 at 9:35am   4 Most recent comment from [deleted]:Hi RJ,Unfortunately filters are not working that way. You can filter numbers by comparison operator. There are two type of filters for numbers: 1. Number filter and 2. Number range filter. You can ch ... Issac Chua Bug in foreign keyClosed Pre-purchase questions for wpDataTables   Updated September 18, 2017 at 4:13pm   2 Most recent comment from [deleted]:Hi Issacchua,Thank you for reporting this.We spotted this bug already and we are working on a fix. Your proposition is good one and we will definitely consider implementing it when we checked all aspe ... chris mcintyre Conditional ImagesClosed Pre-purchase questions for wpDataTables   Updated September 14, 2017 at 10:51am   2 Most recent comment from [deleted]:Hi Chris,Thank you for the inquiry.Something like that is possible but you will have to insert these images for checkmark and X as html img tag. For example: You can try our sandbox site: Front-end ... Jacob AJAX loading in?Closed Pre-purchase questions for wpDataTables   Updated September 1, 2017 at 9:44am   2 Most recent comment from [deleted]:Hi Jacob, We do have option to turn on server side processing for tables that are created from MySQL query or for table manually created on your website. You can find more information about this in ... Emanuel Clickable Rows (Click to show values)Closed Pre-purchase questions for wpDataTables   Updated September 1, 2017 at 9:24am   2 Most recent comment from [deleted]:Hi Emanuel,Thank you for your inquiry.Unfortunately something like that is not possible with wpDataTables with built-in features. However it could be accomplish with some custom coding (JS and PHP).Y ... Jeremy Data TablesClosed Pre-purchase questions for wpDataTables   Updated August 30, 2017 at 9:45am   2 Most recent comment from [deleted]:Hi Jeremy,We do not have "in cell" formula support but we do have separate column type which allows you to add one more  column and in that column you can define formula which will calculate data fr ... nkrishna16 AccessClosed Pre-purchase questions for wpDataTables   Updated August 23, 2017 at 2:00pm   2 Most recent comment from [deleted]:Hi nkrishna16,Thank you for the inquiry.If I understand your question, if author can access wpDataTables back-end and create and manage table. The answer is: because wpDataTables has direct read&writ ... ormondcollege Wpdatatables Documentation needs updateClosed Pre-purchase questions for wpDataTables   Updated August 23, 2017 at 10:51am   2 Most recent comment from [deleted]:Hi ormondcollege,We'll update the documentation after releasing version 2.0.2. From version 2.0 it is possible to enable "Parse shortcode" feature directly from wpDataTables settings page. Carina Integration with ACFClosed Pre-purchase questions for wpDataTables   Updated August 17, 2017 at 11:35pm   3 Most recent comment from [deleted]:Hi Carina,I only had chance to tasted free version and as I can see it works without problems. We have option to create a MySQL-query-based table by generating a query to WordPress database which wil ...