FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticketoption, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Daniel Does Test or Dev count towards domainsClosed Pre-purchase questions for wpDataTables   Updated March 6, 2024 at 8:14pm   2 Most recent comment from Miloš Jovanović:Hi Daniel,Yes. With our licences, you get an unlimited number of sub-domains/sub-sites.So, if you take a Basic licence, for example - and have multiple Sites on the same Domain, you will be able to ... Serge Web catalog on wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated March 6, 2024 at 2:44pm   7 Most recent comment from Miloš Jovanović:Hi Serge,I am just covering the rest of the questions in the Private Reply as you requested.My project will consist 1. WpDataTables with power filters, which looks like this example (but results will ... Bram van de Veerdonk Show table and graph data only for logged in usersClosed Pre-purchase questions for wpDataTables   Updated March 5, 2024 at 3:00am   2 Most recent comment from Miloš Jovanović:Hello,Yes, we have a workaround solution to achieve your use case of having a non editable table filter for logged user and to have the chart to follow the filter of the table.1. First I will show an ... Bertrand Notification Google Meet ProblemClosed Pre-purchase questions for wpDataTables   Updated March 4, 2024 at 8:13pm   4 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Barez Khalid asking about a featureClosed Pre-purchase questions for wpDataTables   Updated March 1, 2024 at 11:02am   2 Most recent comment from Miloš Jovanović:Hello,I believe we have the solution for your use case. We got this add-on Master-Details , which can be used if you wish to first present an initial table with less data/ less columns; then if a user ... Artur Zysk Plugin updateClosed Pre-purchase questions for wpDataTables   Updated February 28, 2024 at 5:45pm   2 Most recent comment from Miloš Jovanović:Hello,in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it m ... amir issue with server-side processing modeClosed Pre-purchase questions for wpDataTables   Updated February 26, 2024 at 4:22pm   2 Most recent comment from Miloš Jovanović:Hello,Unfortunately - for the time being, there can be issues for filtering/sorting/search if you enable server-side processing on your Gravity Forms integrated table.We pointed this out on our Docume ... Michael Rieder Datepicker on MobilesClosed Pre-purchase questions for wpDataTables   Updated February 26, 2024 at 7:33am   11 Most recent comment from Miloš Jovanović:Hi Michael,Just a small follow-up.You're welcome, I will keep following up and going to do our best to somehow help you debug /isolate the issue.As you can see, we are unable to reproduce it and ... Erica Johnson wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 23, 2024 at 9:56pm   2 Most recent comment from Miloš Jovanović:Hi Erica,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Erica Johnson wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 23, 2024 at 9:56pm   2 Most recent comment from Miloš Jovanović:Hi Erica,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-Can yo ... Eddie Licenses PurchasedClosed Pre-purchase questions for wpDataTables   Updated February 23, 2024 at 1:44pm   2 Most recent comment from Miloš Jovanović:Hi Eddie,Apologies for replying so late to the original ticket.We have responded to it now, please check it and we will keep following up there.For future reference, please don't open multiple t ... Drew McPherson parameterized SQLClosed Pre-purchase questions for wpDataTables   Updated February 21, 2024 at 10:13pm   2 Most recent comment from Miloš Jovanović:Hi Drew, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Konstantinos Theodoropoulos Calcualted fields in tablesClosed Pre-purchase questions for wpDataTables   Updated February 21, 2024 at 8:30pm   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... KuKy wpData Tables can't be copied anymoreClosed Pre-purchase questions for wpDataTables   Updated February 21, 2024 at 8:26pm   3 Most recent comment from Miloš Jovanović:Hi KuKy,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Ghia Mar Issues when applying Transform valueClosed Pre-purchase questions for wpDataTables   Updated February 20, 2024 at 7:38pm   5 Most recent comment from Miloš Jovanović:Hi Ghia Mar,Our developers are still working on fixing this Bug.Unfortunately, we still don't have any temporary fix or a workaround.A new Update will be released soon, so please keep a lookout ...