We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

RAHUL SINGH Chart Creation Option if Data Consist PercentageClosed Pre-purchase questions for wpDataTables   Updated April 2, 2024 at 7:50pm   7 Most recent comment from Miloš Jovanović:Hello,This can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having t ... Laszlo Fabian Change csv separator in exported csv from , to ;Closed Pre-purchase questions for wpDataTables   Updated March 25, 2024 at 1:11pm   10 Most recent comment from Miloš Jovanović:Hi Laszlo,Thank you so much for the awesome review, it truly means a lot to us! If anything else comes up, please don't hesitate to open new tickets, we will always do our best to advise as quic ... MD.Saiful Ebne Hashem Users see and edit only own dataClosed Pre-purchase questions for wpDataTables   Updated March 21, 2024 at 10:14pm   2 Most recent comment from Miloš Jovanović:Hello,Sorry to disappoint you, but if you mean to use the built-in option of 'Users see and edit only own data' in the Editing options of your Table; that can only look up the "currently lo ... Doug Mouncey Tolerance on filteringClosed Pre-purchase questions for wpDataTables   Updated March 21, 2024 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi Doug,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this.For the moment, we only have the toggle for 'exact filtering', which can be used ... Vic Enquiry regarding WPDataTableClosed Pre-purchase questions for wpDataTables   Updated March 20, 2024 at 1:21pm   2 Most recent comment from Miloš Jovanović:Hi Vic,  In regards to having this 'multi layered Header' combined with "Fixed Headers" , at the moment we don't have this possibility. 1. When it comes to 'merging cells' ... radoslawoska Version 6.2.1 (Released 28.02.2024.)Closed Pre-purchase questions for wpDataTables   Updated March 20, 2024 at 12:03pm   4 Most recent comment from Miloš Jovanović:Hi radoslawoska,I can see what you mean.There is some kind of specific issue on your Site when it comes to the automatic update of wpDataTables.I can see from the screenshots the main Plugin wpDataT ... Raghav WP DatatablesClosed Pre-purchase questions for wpDataTables   Updated March 19, 2024 at 10:09pm   2 Most recent comment from Miloš Jovanović:Hi Raghav,Sorry to disappoint you, but we do not have any way to use multiple Tabs like that, when they are on the same Excel Sheet.If you try to import this Data in an Editable Table, or to link the ... Techub Best Coworking Space LahoreClosed Pre-purchase questions for wpDataTables   Updated March 19, 2024 at 3:06am   1 Most recent comment from Techub:TecHub coworking space aims to be among Pakistan’s biggest and most prominent shared working spaces service providers for startups and established businesses. At TecHub, we believe that when individ ... Yair Is this the best product for me?Closed Pre-purchase questions for wpDataTables   Updated March 18, 2024 at 10:55pm   3 Most recent comment from Miloš Jovanović:Hi Yair,Sorry - I just forgot to add one more 'workaround', for example if you wish to make a Table linked from a Google/or Excel Sheet;and if you wish to create a pre-defined filter which ... Douglas Line breaks in cellsClosed Pre-purchase questions for wpDataTables   Updated March 15, 2024 at 12:21pm   2 Most recent comment from Miloš Jovanović:Hi Douglas,It depends which table type you are using, if it is editable in our Plugin or not.I will elaborate how adding new lines in our plugin can be done with the current capabilities. - 1. for exa ... primalforce Issue with separated dbClosed Pre-purchase questions for wpDataTables   Updated March 15, 2024 at 11:02am   3 Most recent comment from Miloš Jovanović:Hi primalforce,My apology, I just forgot to share one custom workaround idea that might be useful, for example if you need to dynamically change an SQL Query from our Table via PHP or via API.You c ... Douglas featureClosed Pre-purchase questions for wpDataTables   Updated March 14, 2024 at 9:58pm   4 Most recent comment from Miloš Jovanović:Hi Douglas,You're welcome, I am happy to advise. That being said, this might be an interesting new option/feature to add, in terms of storing the information about the Post/or Page ID where a ... Denis Russo Problema con integrazione wpDataTables integration for Forminator FormsClosed Pre-purchase questions for wpDataTables   Updated March 12, 2024 at 9:02am   3 Most recent comment from Miloš Jovanović:Hello, in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it ... Santiago Gutiérrez ChartsClosed Pre-purchase questions for wpDataTables   Updated March 11, 2024 at 1:54am   2 Most recent comment from Miloš Jovanović:Hi Santiago,If I understood, you need an Average count for grouped up values per each date, rather than summed up value per date on the charts?Sorry to disappoint you, but at the moment, we only have ... gfrischholz Frischholz Diagram does not plot although table existsClosed Pre-purchase questions for wpDataTables   Updated March 11, 2024 at 1:20am   6 Most recent comment from Miloš Jovanović:Hi Gerhard,Thank you very much for taking the time to leave a review, that means a lot to us.If anything else comes up, please don't hesitate to create new tickets.Thanks again.