We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Priyanka Nirgun Payment ProblemClosed Pre-purchase questions for wpDataTables   Updated July 14, 2023 at 3:50pm   2 Most recent comment from Miloš Jovanović:Hi Priyanka ,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3413914 For future reference, please don't open ... Patrick Purchase codeClosed Pre-purchase questions for wpDataTables   Updated July 11, 2023 at 6:54pm   2 Most recent comment from Miloš Jovanović:Hi, Patrick.We just responded to your original ticket https://tmsplugins.ticksy.com/ticket/3411507.Please check it, and we will keep following up to ensure that the issue is resolved as quickly as po ... Tony General Guidance On Our ApplicationClosed Pre-purchase questions for wpDataTables   Updated July 11, 2023 at 5:00pm   2 Most recent comment from Miloš Jovanović:Hi, Tony .Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Colin Stearman Feature RequestClosed Pre-purchase questions for wpDataTables   Updated July 10, 2023 at 3:07pm   4 Most recent comment from Miloš Jovanović:Hi, Colin.Apology for the waiting time on the reply.-Yes, I can completely understand what you mean.Just wanted to comment one detail, you mentioned when a table is too wide and does not fit on the p ... Murray SQL PlaceholdersClosed Pre-purchase questions for wpDataTables   Updated July 14, 2023 at 4:47pm   9 Most recent comment from Miloš Jovanović:Hi Murray, Thank you for your patience. We got advised by our devs on this. You can take a look at our available filters for developers here ;  https://wpdatatables.com/documentation/information-for- ... Murray PriceClosed Pre-purchase questions for wpDataTables   Updated July 10, 2023 at 2:16pm   2 Most recent comment from Miloš Jovanović:Hi, Murray.Can you try to visit our pricing page from a different browser, let me know if the issue is the same?And if you can confirm from which country are you visiting the page?-I am not able to ... Mohamed Hamza Hamza ConnectClosed Pre-purchase questions for wpDataTables   Updated July 7, 2023 at 10:03am   2 Most recent comment from Miloš Jovanović:Hi, Mohamed.I am not sure if there was a typo, or perhaps you somehow sent this ticket before you wrote the entire message.Can you elaborate and we can advise?Thank you. Ron Fedele See if feature is availableClosed Pre-purchase questions for wpDataTables   Updated July 6, 2023 at 8:54am   2 Most recent comment from Miloš Jovanović:Hi, Ron.Yes, you can achieve hiding the table before the user makes the filter selection,this is only possible with our premium add-on Powerful Filters.Please check more about this here.Before purcha ... Atiya Rahman Can we make a table for Woocommerce ProductsClosed Pre-purchase questions for wpDataTables   Updated July 5, 2023 at 11:48am   2 Most recent comment from Miloš Jovanović:Hi, Atiya.- We don't have a native integration with WooCommerce yet, so pulling any data from its database can only be done with some custom MySQL query. If you're able to pull the data yo ... Ali Karimi Formulas: take value from other tableClosed Pre-purchase questions for wpDataTables   Updated July 3, 2023 at 2:05pm   2 Most recent comment from Miloš Jovanović:Hi, Ali. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Nuno Question about forms after price talbeClosed Pre-purchase questions for wpDataTables   Updated July 3, 2023 at 1:47pm   2 Most recent comment from Miloš Jovanović:Hi, Nuno.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Langermann Tamás number-based reservation systemClosed Pre-purchase questions for wpDataTables   Updated July 3, 2023 at 11:01am   6 Most recent comment from Marko Davidović:Hello Tamás,Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed ... GoZen Technologies Boost Your SEO Strategy Together - Collaboration ProposalClosed Pre-purchase questions for wpDataTables   Updated July 3, 2023 at 9:33am   2 Most recent comment from Miloš Jovanović:Hi, Praveen. Thank you for this offer. Our company policy does not allow sponsored Posts / Reviews, or guest Posts; We are open only to white-hat link exchanges with relevant and high-quality website ... Cecilia Dont recieve emailClosed Pre-purchase questions for wpDataTables   Updated July 3, 2023 at 9:04am   6 Most recent comment from Uroš Jovanović:Hello Cecilia,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Neal Lawrence Features for education portfolioClosed Pre-purchase questions for wpDataTables   Updated June 29, 2023 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello Neal.Thank you for reaching out to us.Tables you create with our plugin need to be maintained by the admin of the site.You can (#1) enable editing for database tables (manual, SQL query-based, o ...