We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

David Siddons Using the toolClosed Pre-purchase questions for wpDataTables   Updated August 21, 2023 at 10:20am   4 Most recent comment from Miloš Jovanović:Hi David,thank you for sending the screenshot of how the table looks in back-end.I can see on the front-end,  the table first 'flashes' to show what seems to be the correct layout,but then ... Samantha displaying MS Sql Data in tablesClosed Pre-purchase questions for wpDataTables   Updated August 21, 2023 at 10:04am   6 Most recent comment from Miloš Jovanović:Hi Samantha, first my apologies for the waiting time. - Yes, i can see the issue does seem to be, that your hosting does not support installing the pdo_sqlsrv driver which is missing. That might be t ... David Siddons I cannot get links to the tables...I cant get it to workClosed Pre-purchase questions for wpDataTables   Updated August 18, 2023 at 5:44pm   2 Most recent comment from Miloš Jovanović:Hi David,are you using a Table that is linked to Source Data, such as a Google Spreadsheet?If that is the case,When we connect Google Spreadsheets with our tables in the plugin, our plugin can not re ... Josh AbilityClosed Pre-purchase questions for wpDataTables   Updated August 18, 2023 at 4:03pm   2 Most recent comment from Miloš Jovanović:Hi Josh,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Greta Review Article for wpDataTables – WordPress Data Table, Dynamic Tables & Table Charts PluginClosed Pre-purchase questions for wpDataTables   Updated August 16, 2023 at 9:23am   2 Most recent comment from Miloš Jovanović:Hi Greta, Thank you for this offer. Our company policy does not allow sponsored Posts / Reviews, or guest Posts. We are open only to white-hat link exchanges with relevant and high-quality websites.� ... Adam Bell Pre-Sales Questions about Google CloudClosed Pre-purchase questions for wpDataTables   Updated August 14, 2023 at 7:48pm   3 Most recent comment from Miloš Jovanović:Hi Adam, sorry about that, i actualy found some old tickets from our Support, and i can confirm that we had users who claim they have successfully connected our Plugin to pull data via SQL Query based ... Ally WordPress wpDataTables plugin <= 3.4.1 - Multiple SQL Injection (SQLi) vulnerabilitiesClosed Pre-purchase questions for wpDataTables   Updated August 10, 2023 at 7:12pm   3 Most recent comment from Miloš Jovanović:Hi Ally,and i just forgot to add, in regards to our Premium Plugin,if you wish, you can try wpDataTables before purchasing  on our sandbox Demo sites ( you can find links for the main plugin Demo,� ... shobha s 3411069Closed Pre-purchase questions for wpDataTables   Updated August 10, 2023 at 6:57pm   5 Most recent comment from Miloš Jovanović:Hi shobha, the principle to install the Plugin will be the same for LAN as you would install it online. Just manually upload the zipped folder of the installation and you should have no issue. Downl ... Theo How can change pagination arrow to text and How to switch position search form and search results entires?Closed Pre-purchase questions for wpDataTables   Updated August 10, 2023 at 12:59pm   2 Most recent comment from Miloš Jovanović:Hi Theo,1. In regards to changing the pagination to text instead of arrow,at the moment we do not have a solution for it, but it is a good idea for the future.Please feel free to search on our sugge ... Alejandro Limit of CSV file to uploadClosed Pre-purchase questions for wpDataTables   Updated August 8, 2023 at 8:48am   2 Most recent comment from Miloš Jovanović:Hi Alejandro, Data that has more than few thousand rows can  not be imported in this way directly via the plugin - this is a limitation that is coming from WordPress itself combined with server perfo ... Antoine Pruvot The date upload is not correctClosed Pre-purchase questions for wpDataTables   Updated August 7, 2023 at 7:29pm   2 Most recent comment from Miloš Jovanović:Hi Antoine,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Elvis Sedic Pre-purchase question about charts generationClosed Pre-purchase questions for wpDataTables   Updated August 7, 2023 at 5:47pm   3 Most recent comment from Miloš Jovanović:Hi Elvis, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Adam Dickens Advanced SearchClosed Pre-purchase questions for wpDataTables   Updated July 27, 2023 at 7:36pm   4 Most recent comment from Miloš Jovanović:Hi Adam,I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.   I wanted to as ... Mathias Find matchClosed Pre-purchase questions for wpDataTables   Updated July 24, 2023 at 4:17pm   4 Most recent comment from Miloš Jovanović:Hi TICTAC, you have posted this question on a wrong category, this ticket is for  wpDataTables. It seems you are asking questions about Amelia Booking, which is another Plugin. Can you please open ... Andy Rachmiel Fields’s with comma delimited valuesClosed Pre-purchase questions for wpDataTables   Updated July 17, 2023 at 6:46pm   4 Most recent comment from Miloš Jovanović:Hi, Andy.Can you tell me what is this Table type?If it has 100 thousand records, i presume it might be an SQL Query Based Table,but that is only available in the premium version of our Plugin, and ...