As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Natascha Vantuykom zoom and google meet integrationsClosed   Amelia   Updated April 10, 2023 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello Natascha,Thank you for reaching out to us.In regards to your first question, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature ... Suresh Rathore Update failedClosed   Master-Detail Tables for wpDataTables   Updated April 10, 2023 at 12:49pm   4 Most recent comment from Miloš Jovanović:Hi, Suresh.Thank you for this update.Yes, this issue is a bit strange, how it happens on this installation on your site;I wish i could tell you exactly what happened, but sadly with this kind of int ... Markus Payment OptionsClosed   Amelia   Updated April 10, 2023 at 11:50am   10 Most recent comment from Uroš Jovanović:Hello Markus,Thank you for the update on this.Would you be able to provide me with a staging site?Looking forward to your reply. Henning Group BookingsClosed   Amelia   Updated April 10, 2023 at 11:50am   6 Most recent comment from Uroš Jovanović:Hello Henning,The option should be enabled for your purposes.Please let me know if you have any other questions. Ryan Stark Not showing a category to select fromClosed   Amelia   Updated April 10, 2023 at 11:27am   2 Most recent comment from Uroš Jovanović:Hello Ryan,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Sandhya coyle linkiing to my websiteClosed   Amelia   Updated April 10, 2023 at 10:05am   2 Most recent comment from Marko Davidović:Hello Sandhya, Thank you for purchasing our product, and for reaching out to us. You need to log in to our store and there you will see the option my licenses and in there you can find manage domain ... Henning Employee PanelClosed   Amelia   Updated April 10, 2023 at 10:00am   2 Most recent comment from Marko Davidović:Hello Henning, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Employees can book the appointments not packages at this time. I'll kindly ask y ... SANNE Amelia update installationClosed   Amelia   Updated April 10, 2023 at 9:55am   2 Most recent comment from Marko Davidović:Hello SANNE, Thank you for reaching out to us.1. No you do not need to delete anything since this will delete your data.You can download Amelia from your profile in our store.  We are sending you a ... andrew forbang Wordpress sending Email to clientClosed   Amelia   Updated April 10, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello andrew, Thank you for reaching out to us.That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that yo ... Alexander Wordpress Logged In UserClosed   Amelia   Updated April 10, 2023 at 9:11am   4 Most recent comment from Marko Davidović:Hello Alexander,Unfortunately, currently, this feature is not built-in in Amelia. There is no way to know who made a booking I'm afraid. Not sure if this is possible to implement but I'll k ... Dror Bekerman Showing event timeClosed   Amelia   Updated April 10, 2023 at 8:42am   4 Most recent comment from Marko Davidović:Hello Dror,Unfortunately, currently, both of these features is not built-in in Amelia. BUt you can choose the Default phone country code and that code will show and then there will be no need for you ... Jon Extras Description BugClosed   Amelia   Updated April 10, 2023 at 8:13am   7 Most recent comment from Uroš Jovanović:Hello Jon,Glad to be able to assist you.Please let me know if you have any other questions. RJ Style / LayoutClosed   Amelia   Updated April 10, 2023 at 5:38am   16 Most recent comment from Marko Davidović:Hello RJ, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Ha ... Martinez Online appointement + locationClosed   Amelia   Updated April 10, 2023 at 5:34am   8 Most recent comment from Marko Davidović:Hello Martinez, We understand and I can relate but this is how it is working and how it is designed at this time. We are glad that you have found a way to achieve what you need and for any suggestion ... Ken Payment Setup - WP Simple Pay PluginClosed   Amelia   Updated April 10, 2023 at 5:32am   2 Most recent comment from Marko Davidović:Hello Ken, Thank you for reaching out to us. We are not familiar with WP Simple Pay so we can not know or guarantee that it will work with Amelia. We have core integration with PayPal, Mollie, Strip ...