Public Tickets
Alexander Harmsen
Critical issuesClosed
Amelia
Updated March 27, 2023 at 11:00am
2
Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ...
Prateek Biyani
%google_meet_url_date_time% shortcode not workingClosed
Amelia
Updated April 7, 2023 at 1:11pm
10
Most recent comment from Uroš Jovanović:Hello Prateek,Thank you for your patience.
We have noted this issue and passed to our developers. This will be resolved in the near future.
Please let me know if you have any other questions.
Kirsty
Add DOB to Event formClosed
Amelia
Updated March 27, 2023 at 10:21am
5
Most recent comment from Marko Davidović:Hello Kirsty,We tested again and the best solution that we can give you is to go to that event click on export attendees and to uncheck the columns that you do not want to exportThis we think will be ...
Mar
Problem installing the pluginClosed
Amelia
Updated March 27, 2023 at 9:53am
2
Most recent comment from Uroš Jovanović:Hello Mar,If you see this screen, that means that you still have the Lite version of the plugin installed:
The Lite version needs to be deactivated/deleted, and the full version installed to be able t ...
Marien
sms notificationClosed
Pre-purchase questions for Amelia
Updated March 27, 2023 at 9:45am
2
Most recent comment from Uroš Jovanović:Hello Marien,Thank you for reaching out to us.SMS notifications are available in the basic version as well, meanwhile, WhatsApp integration is not available in the basic version.Please let me know if ...
Rodrigue
LanguageClosed
Amelia
Updated March 27, 2023 at 9:39am
2
Most recent comment from Uroš Jovanović:Hello Rodrigue,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with?Looking forward to your reply.
Mohammed
Klarna Mollie PaymentsClosed
Amelia
Updated March 27, 2023 at 9:35am
2
Most recent comment from Marko Davidović:Hello Mohammed,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with several pa ...
Rodrigo Contreras
icons not shownClosed
Amelia
Updated March 27, 2023 at 9:30am
2
Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Ca ...
Rajeve
Enabling mandatory emailClosed
Amelia
Updated March 27, 2023 at 9:23am
3
Most recent comment from Uroš Jovanović:Hello Joe,Glad to hear that you found the solution.Please let me know if you have any other questions.
Alexander
updating to 6.2.1Closed
Amelia
Updated March 27, 2023 at 9:21am
3
Most recent comment from Uroš Jovanović:Hello Alexander,Glad to hear that you found the solution.Please let me know if you have any other questions.
Antoinette Smith
Request failed with status code 403Closed
Amelia
Updated March 27, 2023 at 9:04am
2
Most recent comment from Uroš Jovanović:Hello Antoinette,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ...
Kyle
DurationClosed
Amelia
Updated March 27, 2023 at 9:01am
14
Most recent comment from Uroš Jovanović:Hello Kyle,I enabled the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Please let me know if you have any other questions.
Jurgen
Default telephone countryClosed
Amelia
Updated March 27, 2023 at 8:59am
3
Most recent comment from Uroš Jovanović:Hello Jurgen,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.
Gila Dávid
Woocommerce redirect happens only in default language.Closed
Amelia
Updated March 27, 2023 at 8:56am
7
Most recent comment from Uroš Jovanović:Hello Gila,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.
Arek
Issue with cartClosed
Amelia
Updated March 27, 2023 at 8:54am
3
Most recent comment from Marko Davidović:Hello Arek,
No worries we will close this one.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a ...