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Public Tickets

Armando My support person has ghosted meClosed   Amelia   Updated January 12, 2023 at 12:31pm   4 Most recent comment from Marko Davidović:Hello Armando,No worries, we are glad to hear that everything is in order and you did get answered to all of your tickets. We wish you all the best. Have a nice day.  Travis Rosene Events Closing EarlyClosed   Amelia   Updated January 12, 2023 at 12:29pm   2 Most recent comment from Marko Davidović:Hello Travis, Thank you for reaching out to us. Please check your time zone in your WordPress settings. Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ... Stacey Xenidis User/Event RegistrationClosed   Amelia   Updated January 12, 2023 at 12:23pm   2 Most recent comment from Marko Davidović:Hello Stacey, Thank you for reaching out to us.Yes, you can achieve this. You can enable the automatic creation of the “Amelia Customer” user. To do this, go to the “Roles Settings”, on the ... Barbara Thieme Calendar entry without alertClosed   Amelia   Updated January 12, 2023 at 12:15pm   6 Most recent comment from Marko Davidović:Hello Barbara, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ... Ivan public calendarClosed   Amelia   Updated January 12, 2023 at 10:32am   6 Most recent comment from Marko Davidović:Hello Ivan, You are most welcome, and we try to help as best as we can but some features are not built in and they won't be built in, unfortunately.We wish you all the best. Have a nice day.  Stacey Xenidis import/exportClosed   Amelia   Updated January 12, 2023 at 10:23am   2 Most recent comment from Marko Davidović:Hello Stacey, Thank you for reaching out to us.In theory yes, this can work but we can not be sure since we do not do migrations and it not our area of expertise. Other than cloning your website, the ... Weiss, Jan Cron IssueClosed   Amelia   Updated January 12, 2023 at 10:07am   2 Most recent comment from Marko Davidović:Hello Jan, Thank you for reaching out to us. WpCrontrol and cron are not our products, this is a WordPress future and for this please reach out to their support team. If you have any more questions i ... Gil Notifications log table in SQLClosed   Amelia   Updated January 12, 2023 at 12:08pm   3 Most recent comment from Marko Davidović:Hello Gil,We just got the feedback from our colleagues and they have told us that notification_log and notification_sms_history are used for notifications, e.g. for reminder notifications (eg to see i ... Weiss, Jan Send List of Event's Attendees to Employee via custom notificationClosed   Amelia   Updated January 12, 2023 at 7:58am   4 Most recent comment from Marko Davidović:Hello Jan, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a fe ... Tim Schneider Google CalendarClosed   Amelia   Updated January 12, 2023 at 7:39am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket:https://tmsplugins.ticksy.com/ticket/3184431/For future refe ... Janin Heinze Employees cannot upload imagesClosed   Amelia   Updated January 12, 2023 at 12:06am   6 Most recent comment from Uroš Jovanović:Hello Janin,Thank you for clearing that up.I have passed this suggestion to our management and hope that it will be implemented at some point in the future.Please let me know if you have any other qu ... Lindsay Approve multiple appointments at once?Closed   Amelia   Updated January 11, 2023 at 11:21pm   2 Most recent comment from Uroš Jovanović:Hello Lindsay,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Barbara Thieme Sorting by family name, not first nameClosed   Amelia   Updated January 11, 2023 at 11:09pm   2 Most recent comment from Uroš Jovanović:Hello Barbara, Thank you for reaching out to us. Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Sergio Refund bad supportClosed   Amelia   Updated January 11, 2023 at 8:05pm   2 Most recent comment from Uroš Jovanović:Hello Sergio,Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for: If you don ... Oliver Martin Mobile optimisationsClosed   Amelia   Updated January 11, 2023 at 7:10pm   5 Most recent comment from Uroš Jovanović:Hello William,We do not have a solution at the moment, but we hope that it will soon be possible with the Amelia plugin.Please let me know if you have any other questions.